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How Trusted Shops prevents fake reviewsReviewswickey.hr
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Verified
Reply from wickey.hr
Wir freuen uns riesig, dass du mit deinem Kauf so zufrieden bist! Dein positives Feedback bedeutet uns viel und motiviert uns, weiterhin tolle Produkte und einen hervorragenden Service zu bieten!
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large selection of children's playgrounds
Reply from wickey.hr
Es freut uns sehr, dass dir die große Auswahl an Spielplätzen gefällt! Viel Spaß beim Spielen und Entdecken!
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Delayed, incomplete delivery and slow communication
I ordered a Wickey playground as a birthday present for a young child, but the experience has been very disappointing.
The delivery was delayed, and when the playground finally arrived, important advertised parts were missing — specifically the canvas/tarpaulin pieces that form a major part of the finished pirate ship/playground look. These are not minor spare parts; they are visible, substantial parts of the product.
I reported the missing parts, but communication has been slow, and I have now been told that the replacement parts are also delayed. This means the playground could not be completed or enjoyed as planned for the child’s birthday.
I understand delays can happen, but receiving a late and incomplete product, then having to wait again for key replacement parts, is very frustrating. So far, this has not been the experience I expected from Wickey.
Verified
Reply from wickey.hr
Vielen Dank für dein tolles Feedback! Es freut uns, dass du mit deinem Produkt so zufrieden bist. Wir wünschen dir viel Spaß damit!
Verified
Sve je savrseno jednostavno
Reply from wickey.hr
Divno je čuti da ti je sve savršeno i jednostavno! Hvala ti na divnom komentaru!
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wickey.hr
- wickey.hr
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- Gangelt, DEU
About
wickey.hr
Radost, igra i avantura! Sve to i još mnogo toga čeka vas kod Wickey – vodećeg proizvođača tornjeva za igru, penjalica, ljuljački i još mnogo toga. Otkrijte veliki izbor sprava za igru za male i velik...
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