1. IBAN number provided in mail with order confirmation is incorrect. When I tried to pay (prepayment for order), my bank claimed that IBAN doesnt exist.
2. When I tried to cancel my order, it was not possible. Despite I cancelled it, it is still in the system. i tried to cancel items and order, but couldnt do it.
I made very bad experience with light11.eu. They repeatedly send broken lampes, apparently not doing minimal quality assurance, such as: does the light goes on if I switch the on button. After sending the lamp back the replacement was not functionning again. And they were also affected by a data breach with credit card information stolen. A total NO-GO. Stay away!
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Nov 27, 2023
Verified review
Damaged and used lights
The lights delivered were not new, one was faulty and the exterior part was damaged, and it was missing the screws
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Nov 23, 2023
Verified review
The best shopping experience! Good prices, large selection, easy and quick to find the desired products! Fast delivery!
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