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Review summary
Customers consistently praise the very fast and punctual shipping, with orders often arriving sooner than expected. The quality of the shoes and other products is frequently highlighted as excellent, with many noting the craftsmanship and durability. Customer service stands out for its friendliness, professionalism, prompt responses, and willingness to help. Clear, prompt, and friendly communication throughout the order and support process is also appreciated. Additionally, customers value the wide and unique selection of models and brands, often finding items not easily found elsewhere. Opinions on returns and refunds are mixed; while most describe the process as easy and prompt, a few customers have reported issues and additional costs.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsshoesbruneck.it/en
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Great store (I have happily purchased from them many times before)... they have a unique range of original Italian hand made shoes/boots, many of which are hard to find online, priced fairly and shipped out quickly ex Italy. Thanks again :)
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The thing I liked most … apart from…
The thing I liked most ... apart from the shoes I found, was Laura's availability and kindness in responding to me in chat! And the speed of shipping: one business day and they were already at my house! Top
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Reply from shoesbruneck.it/en
Antonella!
Thank you so much for your review🥺💖 believe me, it was really a pleasure and knowing I was helpful to you makes me happy! You were also very kind, glad you liked the Ash sandals and that they arrived quickly.
Thanks again and maybe next time!
With warm regards,
Laura 💖
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Shoes I bought are of excellent quality and craftsmanship and have by far exceeded my expectation. Shoes arrived without any delay. I would definitely consider buying shoes at this source over again.
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Reply from shoesbruneck.it/en
Dear Kai,\n\nWe are so happy that you were satisfied with our service and that the shoes arrived on time. Enjoy your Alessandro Madonna loafers. Thank you for choosing our online store! We hope to see you again soon on our online platform.\n\nKind regards,\nLaura from Shoes🥰\n
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I bought a pair of sandals, unfortunately they were too tight, and I called to express my intention to return them. I found wonderful people. My experience was excellent.
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Reply from shoesbruneck.it/en
Dear Ms. Cannoni,\n\nWe are really pleased that your experience was positive.\nWe want to thank you for reviewing us despite having decided not to purchase the product. Thank you for taking the time. \nWe are always here for you and hope to see you again in our online store!\n\nBest regards,\nLaura from Shoes 💖
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Absolutely TOP Service
Absolutely TOP service, fast response, super friendly, and the shipping to Germany was totally easy. Totally satisfied and would order again.
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The shoes are fantastic!
The ordering process went smoothly and the delivery from Italy to Germany was quick. The shoes are fantastic: thank you very much!
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Reply from shoesbruneck.it/en
Dear Daniela,
thank you so much! Thank you for choosing us and taking a moment of your time to review us. We are really happy that you are satisfied with your purchase.
We are always looking forward to you 💖
Best regards,
Laura from Shoes 🥰
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Great customer service, very courteous without any rush. Two unsolicited callbacks for size consultation. Unique in the online age. Thank you!
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Highly recommended!
Shipping is always prompt. Great shoes at good prices. Returns are at your own cost. Refund always prompt and hassle-free. Highly recommended!
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5 Star Compliments
I can only express compliments for quality, style, speed of delivery, and commercial fairness.
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Reply from shoesbruneck.it/en
Dear Rossella,
thank you very much for your positive review. We are really pleased that everything went well and truly appreciate your compliments.
We hope you are enjoying your Miss Olivia and look forward to seeing you again soon in our online store!
Best regards,
Laura from Shoes 🥰
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Exemplary Service
informative website and very fast processing as well as the availability of my desired shoe model
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Fast and punctual delivery times. Goods delivered and packed perfectly.
The shoes are beautiful.
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Reply from shoesbruneck.it/en
Dear Sonia,
good morning. Thank you very much for your positive review. We are glad that you liked your ASH sandals and appreciated our service.
We hope to see you again in our online shop in the future.
Kind regards,
Laura from Shoes 🥰
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Bought for my wife who says:
Comfortable, nice style, and fit well on the foot.
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Reply from shoesbruneck.it/en
Dear Diego,
we are glad that your wife liked the Scholl sandals. Thank you for reviewing us on her behalf and for choosing our online store. We hope to see you again on our platform.
Best regards,
Laura from Shoes 🥰
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best Italian quality
For several years I have been ordering from Shoes and I am really happy to have found this fantastic shop! Communication is always very friendly, shipping to Germany is fast and exchanging goods is very simple!\nBut above all, SAS simply offers the most beautiful shoes in the best Italian quality!
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Reply from shoesbruneck.it/en
Hi Nella 💖\nwe are so happy to know that you are pleased with us. You are now an established customer!\n\n>>>Thank you for always choosing us and thank you for taking the time to review our site.\nCustomers like you help shape Shoes SAS!\n\nSee you soon,\nLaura from Shoes 🤗
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Purchase
I bought discounted sandals delivered in a very short time.
A lot of choice of different kinds and also affordable prices.
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Reply from shoesbruneck.it/en
Dear Laura,
we are really pleased that you were happy with our service.
Great choice, those ANGELO ZANCHETTI sandals, I am sure you will use them all summer long.
Thank you for choosing our online shop!
Best regards,
Laura from Shoes
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Top Shoes
Top shoes, super fast shipping, my absolute favorite shoe retailer. Keep it up!
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Fast Delivery and Top-notch Quality…
Fast delivery and top-notch quality.
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Reply from shoesbruneck.it/en
Dear Nathalie,
Mara Bini is known for its outstanding quality, and we are very pleased that you appreciated it. Thank you for your review, we always look forward to welcoming you on our online platform. Enjoy your slippers!
Best regards,
Laura from Shoes 🥰
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LEMARGO and SHOTO brand shoes are PHENOMENAL
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Reply from shoesbruneck.it/en
Dear Branko,
we are glad that you are enjoying your experience and continue to appreciate our selection of Lemargo and Shoto. Thank you again for your positive reviews!
PS: remember about your customer loyalty points 😃
see you soon,
Laura - Shoes Team🥰
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Excellent Service! Thanks a lot!
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Reply from shoesbruneck.it/en
Dear Angelika,
Thank you very much for your positive feedback! We are very glad that you had a good experience with us and that everything went smoothly. Enjoy your BIBI LOU.
Thank you for choosing our online shop!
Warm regards,
Laura from Shoes🥰✨
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Lovely shoes and fast delivery!
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Reply from shoesbruneck.it/en
Dear Marieke,
thank you for choosing us! We are happy to know that you liked your Chie Mihara shoes! Thank you for your review. We hope to see you again soon in our online shop.
Warm regards,
Laura from Shoes🥰🙌🏼
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Everything worked quickly and easily… an order was perfect
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5.00
Excellent6 total reviews6 reviews in the last 12 months
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