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Review summary
Customers frequently praise the fast delivery speed and express high satisfaction with the overall product quality, noting that the sandals are generally comfortable. Many customers also report feeling loyal to the brand due to these positive experiences.
However, there are several areas for improvement. Some customers are frustrated by delivery delays or a lack of information about their orders. The returns process is often described as complicated and problematic, with issues regarding return labels and the online system. Communication, especially concerning order updates, cancellations, and support responsiveness, is a common complaint. Additionally, some customers experience discomfort or a poor fit, particularly with strap sizing, and customer support is criticized for being unresponsive or unavailable when assistance is needed.
This text was automatically created by an AI system from user reviews.
The quality of the trekking sandals is high however, they fail to adapt their products to smaller sizes. The lenght of the lower straps is so long that when I close them (towards the inside!) there are ~3 cms in excess on each foot, so guess what? The excess straps constantly rub my other foot. The section that holds the middle and back straps (where they loop) is very tall and wide so it rubs and blisters the round bone above my foot. They clearly think a smaller foot is only shorter, but ignore the fact it’s also probably narrower and more petit in general. I am still trying to find a way to make them work for me but I’m disappointed that they are giving me blisters in many places. Schade! For such a nice shoe
Ich liebe die Teva Tirra und trage sie seit vielen Jahren in verschiedensten Farben. Sie begleiten mich auf all meinen Südostasien-Reisen. So kann es draußen regnen und meine Tirra sind sofort wieder trocken und leiden nicht. Die neuesten Tirra sind noch bequemer und haben ein noch besseres Profil. Ich hoffe sehr, dass es Tirra noch lange geben wird.
the shoes were shipped pretty fast and the arrived in the right size.
I found them very uncomfortable especially on the heels, so I have to return them.
i find the return process complicated: I have to print out a peace of paper- really in 2026?
also, I didnt get the return label as an e mail so I have to find it on my computer somewhere. the shoes could have already been back in the storage.
Community member
1 Reviews
Verified
The shoes are very comfortable, love that I can adjust every strap. But they smell chemical, I am not so happy about that. But I will keep them because the comfort is great
Community member
4 Reviews
Verified
Teva and I are not going to be friends. The quality of the shoes seems to be good, and both shipping and returns were handled smoothly. The shoe size was correct. However, both pairs of sandals I tried were cut in such a way that they were extremely uncomfortable on my feet. I have never experienced this with any other shoe brand before.
Community member
2 Reviews
Verified
Nach 13 Jahren mit Dschungel, wüste, Alltag, wandern mal t ca 1000km haben sich die alten nun verabschiedet.
Danke für die Qualität!
Liefert weiterhin Qualität. Egal was der Mainstream sagt.
Community member
3 Reviews
Verified
Sehr gute Dämpfung, Knieschonend, sehr angenehmes Laufgefühl, etwas umständlich beim Reinschlupfen
Everything was great. Delivery was super Fast and efficient. Returns were very easy aswell
Community member
4 Reviews
Verified
Much better service than in the past
I have had many issues with teva in the past but this time it was extremely quick and stress free. I wouldn’t hesitate to order online again.
Community member
1 Reviews
Verified
Delivery was very fast and the sandals are beautiful and comfortable!
Community member
1 Reviews
Verified
Community member
4 Reviews
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Community member
4 Reviews
Verified
I'm wondering why I never received a notification that my order had been canceled, yet I received several emails asking me to rate the chat and customer service.
Community member
2 Reviews
Verified
It was not stated in advance that one item was not available so I was a little puzzeled when the parcel did arrive with only one pair of shoes.
Community member
3 Reviews
Verified
Community member
4 Reviews
Verified
😀
Community member
1 Reviews
Verified
Community member
4 Reviews
Verified
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Building A Legacy, Since 1984. The original sport sandal emerged from the shores of the Grand Canyon back in 1984. Born out of necessity to prevent sandals from floating downstream, a resourceful rive...