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Review summary
Customers consistently praise the very fast and punctual shipping, with orders often arriving sooner than expected. The quality of the shoes and other products is frequently highlighted as excellent, with many noting the craftsmanship and durability. Customer service stands out for its friendliness, professionalism, prompt responses, and willingness to help. Clear, prompt, and friendly communication throughout the order and support process is also appreciated. Additionally, customers value the wide and unique selection of models and brands, often finding items not easily found elsewhere. Opinions on returns and refunds are mixed; while most describe the process as easy and prompt, a few customers have reported issues and additional costs.
This text was automatically created by an AI system from user reviews.
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How Trusted Shops prevents fake reviewsReviewsshoesbruneck.it/en
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Super telefonischer Service und Beratung. Immer wieder gerne.
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Beautiful products and very fast shipping!
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Reply from shoesbruneck.it/en
Dear Beatrice,
we are happy that your Brador sandals reached you quickly! 🤗 Thank you very much for the positive review.
We would be delighted if you visit us again on our website.
Best regards,
Laura from Shoes🥰
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Awesome collection & customer service 👍👌..
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Reply from shoesbruneck.it/en
Hi Nirav,
I am so glad to hear that! It’s wonderful that you’re happy with your Lemargo shoes and that our customer service team took good care of you. If you ever need anything else, feel free to reach out. Enjoy wearing them!
Hope to see you soon!
Best regards,
Laura - shoes Team 🥰🙏🏼
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Great quality, appearance, fits!
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EVERYTHING IS GREAT
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Reply from shoesbruneck.it/en
Dear Branko,
As always, thanks for your positive review, and thank you for continuing to leave us such great feedback! Hope you'll enjoy your Moma 🤩
Best regards and see you soon,
Laura - Shoes Team 💖🥰🐱🏍
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Fast and reliable
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EVERYTHING IS GREAT!!
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Reply from shoesbruneck.it/en
Dear Branko,
Thank you so much for always choosing us! We're so glad that you've always had a positive experience with us, and, that you're happy with your Moma/Lemargo/Shoto shoes! We hope to see you again soon and remain at your full disposal.
Best regards,
Laura - Shoes Team 🥰💖✨
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Super punctual super fast
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Reply from shoesbruneck.it/en
Dear Michele,
we are very pleased that you received your ASH promptly.
Thank you for taking the time to review us, and thank you for choosing our online store.
We hope to see you again soon.
Best regards,
Laura from Shoes🥰
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Online Store in Italy
Online store in Italy. I bought relatively expensive branded shoes. Unfortunately, the goods were defective. Absolute C-grade goods. Defective seams, completely unusable. For the return, you have to send pictures. Somewhat unusual for German customers. After I sent the goods back, contact with customer service broke down. After leaving a bad review here, they ultimately refunded the purchase price. It could also be coincidence. Maybe they were just very slow. Overall: Shipping to Germany is not the fastest, and including the return, it can take more than 14 days or 3 weeks. Therefore, you often lose buyer protection on eBay or other platforms if you try the goods at home for longer. This should be considered. IMPORTANT: Postage is not refunded, and you even have to pay it yourself for defective goods. For round trips, you'll quickly pay over 30/35 euros. Therefore, not necessarily recommended.
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Very fast delivery
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Reply from shoesbruneck.it/en
Dear Ivana,
We are happy that your Ash sandals arrived on time.
Thank you for taking the time to give us your positive feedback.
We hope to see you again in our online store soon.
Best regards,
Laura from Shoes🥰
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5.00
Excellent6 total reviews6 reviews in the last 12 months
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