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updated on: 7/1/2022
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Reviews for EXIT Toys - exittoys.ie
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the most relevant positive review
1 month ago
Quick delivery and well packaged. I purchased the pool cover for a pool I had previously purchased here. I love the pool and the cover, but I have had a couple issues. The parts should really have numbers on them so you can link with the numbers on the instructions. It made putting the pool together the first time a lot more taxing thank it should have been. I have since labelled all the parts with a sharpie. Another issue was the first poles of the cover on either side snapped at the bottom, just above the screw where it slots it to the main mechanism. There was 2 of us on either side opening it slowly at the time and none of the other poles snapped or showed any sign of damage so I think they may have had week points in manufacturing. I have since wd40'd all the other moving parts to insure they move smoothly. The cover is amazing and very much needed to keep the pool free of debris and warm.
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the most relevant critical review
1 year ago
Fantastic high quality products, huge let done is the extremely long lead in times on items, unfortunately my delivery was missing essential parts, customer service had no motivation, had to call them to read my email after no reply. Awaiting parts to be delivered. (7days) after sending email about it....
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Reviews for EXIT Toys - exittoys.ie
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Verified review
9 days ago
Fast delivery and the item meet exactly the website description
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Verified review
1 month ago
Quick delivery and well packaged. I purchased the pool cover for a pool I had previously purchased here. I love the pool and the cover, but I have had a couple issues. The parts should really have numbers on them so you can link with the numbers on the instructions. It made putting the pool together the first time a lot more taxing thank it should have been. I have since labelled all the parts with a sharpie. Another issue was the first poles of the cover on either side snapped at the bottom, just above the screw where it slots it to the main mechanism. There was 2 of us on either side opening it slowly at the time and none of the other poles snapped or showed any sign of damage so I think they may have had week points in manufacturing. I have since wd40'd all the other moving parts to insure they move smoothly. The cover is amazing and very much needed to keep the pool free of debris and warm.
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1 month ago
Great quality and instructions / materials separation made assembly relatively straightforward
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2 months ago
Good, timely and accurate responses to customer query.
Parts were delivered as described and quickly.
Thanks!
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2 months ago
Super fast and on time, really happy with the product and after care.
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2 months ago
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2 months ago
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4 months ago
The customer service is really excellent! Issues are dealt with very fast amd delivery was within 2 days. Couldn't fault them.
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4 months ago
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4 months ago
Extremely efficient service and great customer service
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4 months ago
Prompt delivery to Ireland in 4 days, Haven't used pool dome yet obviously but a reliable company who answered queries about dimensions very quickly on their live chat.
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5 months ago
One of the black poles split when we were putting it through the backboard. Cut both my hands. We had no choice but to use it. The instructions are practically impossible to read too. Saying all that when we got it up it works brilliantly. We bought 2 so the kids(and adults) have a match
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Answer by EXIT Toys - exittoys.ie
5 months ago
Hi Gerry,
I am sorry to read that one of the black poles has already split. This should not be happening!
Please send us an email to info@exittoys.com and we will solve this for you.
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6 months ago
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7 months ago
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7 months ago
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7 months ago
Personal atenttion and fast delivery.
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9 months ago
Good strong product, fantastic value.
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10 months ago
Excellent products and excellent customer service. I have ordered swimming pool with dome and heater and it has been great investment for our family. Kids love swimming every day even the weather is not great. We had a problem with the dome as it broke 2 days after assembly but the customer service has been amazing and have replaced it for us immediately. Thank you so much.
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10 months ago
This company is an excellent example of how shopping online should work. Easy to navigate website, speedy delivery and a well made product.
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