Review summary
Customers consistently praise the fast and timely delivery of their orders. Many reviews highlight the good quality and condition of the products received. Customers appreciate clear, proactive, and effective communication during their purchase and delivery process. Packaging is frequently praised, especially for fragile items, for being secure and protective. Customer support is described as helpful, friendly, and responsive, especially in resolving issues.
This text was automatically created by an AI system from user reviews.
Was this information helpful to you?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewscreoven.eu
(2)
(0)
(0)
(3)
(23)
Verified
Ordine arrivato in perfette condizioni e puntuale come da previsione
Verified
Verified
Excellent service and communications.
Verified
I ordered the wrong replacement shade for my Viper fan. It didn't state when I ordered it, which fan it was for. There was only which looked similar, so I went for that
I was on holiday when it arrived and when I tried to return it, they said I was too late as it had gone past its 14 day return deadline. When I explained, they agreed I could send it back and get 30% reduction on what I paid, plus I would have to pay for the return mmyself.its still sitting here!doing nothing.
Reply from creoven.eu
We are sorry to hear about your disappointment with this order. Please allow us to clarify: in the product selection, you consciously chose a glass shade that does not fit your Viper fan.
Nevertheless, although the legal return period had already expired when you contacted us, we offered you an accommodating solution: you could still return the item and we would refund 30% of the purchase price, even though we were under no obligation to do so.
We regret that this solution did not meet your expectations, but we hope for your understanding that we must adhere to the rules of our return policy.
Verified
Everything is great! Shipping was extremely fast.
Verified
Verified
Exactly as Ordered. Delivered Very Quickly.
Verified
Fast delivery and good price