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creoven.eu
Reviews:

36 reviews in the last 12 months313 total reviews  

4.86
Excellent

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Top positive review

Jun 26, 2023
 Verified review
Was looking for a spare glass for ceiling fan. Not many suppliers do have these on offer. Those who have them on offer ask ridiculous prices except for Creoven. Article was delivered in a coupe of days and extremely well packaged (since very sensitive article).
GB
Guido B.
Nieuwegein

Top negative review

Mar 27, 2023
 Verified review
The online purchase was straightforward as it should be with any modern online shop. But I strongly believe the sell is not finish until the customer receives the parcel. And I didn´t receive the parcel, despite been at home both my wife and myself waiting. I don´t care if DHL employs dishonest drivers that report the customer is not at home when they are. I think the seller still bears responsibility for this as well and pretty sure mine is not a single isolated incident. Thanks to the DHL driver I had to wait another day and bother wasting time driving 2km to collect the parcel at a shop. No, I am not happy about it. Yes, I do think companies shouldn´t engage in " transport deals" if standards are not met and change delivery companies when they behave like this.
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Mar 27, 2023
 Verified review

Not the best experience

The online purchase was straightforward as it should be with any modern online shop. But I strongly believe the sell is not finish until the customer receives the parcel. And I didn´t receive the parcel, despite been at home both my wife and myself waiting. I don´t care if DHL employs dishonest drivers that report the customer is not at home when they are. I think the seller still bears responsibility for this as well and pretty sure mine is not a single isolated incident. Thanks to the DHL driver I had to wait another day and bother wasting time driving 2km to collect the parcel at a shop. No, I am not happy about it. Yes, I do think companies shouldn´t engage in " transport deals" if standards are not met and change delivery companies when they behave like this.
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Answer by creoven.eu
Mar 28, 2023
Hello, we are sorry about your bad experience. Unfortunately, we do not have any possibility to influence the service level of any courier service. Best Regards Your creoven Team