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Review summary
Customers frequently praise the fast delivery, high quality of clothing, and satisfaction with fit and size recommendations. Many highlight the responsive and helpful customer service, as well as the easy and straightforward ordering process. Returns are often described as simple and hassle-free. Additionally, customers appreciate the good value for money and regular promotions. However, some customers express dissatisfaction with delivery delays, inconsistencies in product quality and sizing, and occasional slow or complex customer support. There are also remarks about the need for improvements in site navigation or checkout, confusion or extra effort required during returns, and disappointment with missing out on discounts or insufficient markdowns. Specific delivery companies are criticized for poor service, missed deliveries, or lack of professionalism.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewswearegarcia.com
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Fast delivery of quality, beautiful clothing, pleasant and easy-care materials. Already washed and the garments keep their shape. Fashion at affordable prices. Very satisfied!
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Reply from wearegarcia.be
Good morning, thank you very much for your review.
Best regards,
Customer Service Garcia
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I think it's great that the size designation is identical and you don't have to return clothing unless you don't like it.
What I don't like as much is that the items arrive separately. If an item is still missing, you can also wait until everything is together. It saves the environment.
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Reply from wearegarcia.de
Good day, thank you very much for your review.
Kind regards,
Customer Service Garcia
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Cross-market review
Good quality at fair prices. Fast delivery. However, splitting an order into multiple packages is unfortunate, especially when they are shipped on the same day.
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Reply from wearegarcia.de
Good morning, thank you very much for your review. Best regards, Customer Service Garcia
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Saw there was a great offer at García and took advantage of it immediately. Ordered on Saturday and arrived by Tuesday. Top 👍🏼
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Reply from wearegarcia.be
Good afternoon, thank you for your positive review. It's nice to read that you are so satisfied with us. Best regards, Garcia
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Cross-market review
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Garcia Celia is a model that fits my body perfectly. The quality is also good.
Unfortunately, at the moment I can't buy the pants I want because size 34 waists are sold out. I find that disappointing.
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Reply from wearegarcia.nl
Good afternoon, thank you for your review. Best regards, Garcia customer service
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Cross-market review
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That's how it fit. I also ordered something from a competitor and the 2nd shipment came together with the one from 1. Garcia. Both came with DHL. That's the only thing. Speed is not so important to me personally. Just wanted to say. Don't need to order something that's there the next day. 4-5 days are completely fine. I find it rather alarming that most think this way.
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Reply from wearegarcia.de
Good morning, thank you very much for your review.
Best regards,
Garcia Customer Service
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Cross-market review
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Cross-market review
I have nothing to remark on Garcia. Fine good quality clothing.\nI chose to have it delivered to my home.\nI receive a notification from UPS that they will deliver between 2 PM and 6 PM.\nHalf an hour later I get a notification that my package is at a pickup point.\nI was home and they certainly didn't come here. They dropped the package directly at the pickup point. I find this unacceptable.
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Reply from wearegarcia.be
Good morning, thank you for your positive review. It's unfortunate that the shipping left something to be desired. Kind regards, Garcia Customer Service
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The choice of colors and models. However, there's a problem with a button that fell off during fitting, but since the jeans fit my daughter, we're keeping them and will try to fix it.
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I find it handy that under the picture there are several other pictures without having to leave the page, so that all the other pictures remain visible.
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Reply from wearegarcia.nl
Good morning, thank you for your positive review. It's great to read that you are so satisfied with us. Kind regards, Garcia
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I like the fit of the jeans
I like the fit because the pants are cut very tight. The girls' jeans Extra slim fit my son well. It would be nice if there were also pants with the same waist size for boys.
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Reply from wearegarcia.de
Good day, thank you very much for your review.\n\nBest regards,\n\nCustomer Service Garcia
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Nice site with nice fashion
Fast delivery and if Garcia thinks the delivery speed was not fast/good enough, you receive a discount code.
On their own initiative, so not after a comment or complaint has been filed.
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Reply from wearegarcia.nl
Good morning, thank you for your positive review. We are pleased to read that you are so satisfied with our new app. Kind regards, Garcia
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The purchase was exemplary, curious invoice
The purchase was exemplary and the shipping was quick. Unfortunately, the data for the price does not match. That's very annoying. Paid the actual amount via Paypal and an inexplicable amount is listed on the invoice? 5 euros more under the designation (payment method). A Paypal payment is free according to the website …
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Reply from wearegarcia.de
Dear Customer,\n\nThank you very much for your feedback and your positive response regarding the fast shipping. We regret that there were discrepancies in the billing. Transparency and customer satisfaction are very important to us, so we will thoroughly investigate your note on the payment amount to avoid such misunderstandings in the future.\n\nWe look forward to continuing to count you among our valued customers.\n\nBest regards, \nGarcia
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Order Jeans
I ordered a pair of jeans and they fit great and I really like them. The order was very easy and the helper for the right size was perfect. The delivery was very quick.
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Reply from wearegarcia.de
Thank you very much for your kind feedback.\n\nWe are very pleased to hear that you are satisfied with the fit of the jeans and that the ordering process and our size advisor met your expectations. Fast delivery and a hassle-free shopping experience are among our top priorities to provide you with a completely positive shopping experience.\n\nWe wish you great pleasure with your new jeans and look forward to welcoming you back soon.
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The goods arrived quickly and in an environmentally friendly packaging. Everything was in order, and the sizes were correct. Since I am 160 cm tall, I need to shorten the pants, but I knew that beforehand. Otherwise, everything fits well.
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Reply from wearegarcia.de
Dear Customer,\n\nThank you very much for your positive feedback. We are very pleased that you are satisfied with the fast delivery and our environmentally friendly packaging. It is also nice to hear that the sizing was to your satisfaction and the fit is generally good. We place great value on quality and sustainability, which is why it is important for us to implement these aspects as best as possible.\n\nBest regards\nGarcia
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Cross-market review
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Cross-market review
Fast delivery. Complaint processed quickly and to our satisfaction. Replacement item delivered just as quickly. All great.
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Reply from wearegarcia.de
Hello, thank you very much for your review.
Best regards,
Customer Service Garcia
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it's ergonomic, when you view an article and then return to the list, the cursor doesn't start from the beginning but from where I stopped
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I had to contact myself where my order was ... then they told me there was a problem with what I ordered and that they would solve it as quickly as possible, which is what happened. For that, my thanks
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Reply from wearegarcia.be
Good afternoon, thank you for your positive review. Glad to hear you are satisfied with our service. Best regards, Garcia
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Beautiful Shop
Beautiful shop, good prices, seamless payment process, fast delivery with integrated tracking. What more could you want?
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Reply from wearegarcia.de
Thank you very much for your kind feedback.
We are very pleased that you were satisfied with the entire process and appreciate the combination of attractive conditions and a smooth ordering process. It's nice to hear that the shipping with tracking also went to your satisfaction.
We look forward to welcoming you again on future occasions.
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Cross-market review
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Because you have to print the return label and don't get it via QR code. Received 2 packages and got 2 return labels, but both with the same number. Since all items were either not liked or too large, I was allowed to pack both in one bag at the store, you can imagine how tight that was; otherwise, they wouldn’t have shipped it in 2 bags. There's still plenty of room for improvement! Duke Relax cuts are ultra wide, so everything went back.
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Reply from wearegarcia.de
Good morning, thank you very much for your review.
Best regards, Garcia
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Cross-market review
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Third time ordering this summer!
Very nice, elegant clothes to wear. And very flattering. Also very glad that there are functional pockets that effectively fit a smartphone. I will definitely order again.
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Reply from wearegarcia.be
Good afternoon, thank you for your review. Kind regards, Customer Service Garcia
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Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Cross-market reviews
Reviews that have been collected via merged profiles. These reviews are included in the global score and may be displayed in translated form.Rating for wearegarcia.com
4.38
Good892 reviews
since May 10, 2022
Contact
- +31786832266
- www.wearegarcia.com
- webshop@wearegarcia.com
- Alblasserdam, NLD
About
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