CLUSE.comReviews:
660 reviews in the last 12 months2,319 total reviews
Excellent
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Top positive review
Sep 4, 2023
Verified review
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!
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Top negative review
Sep 21, 2023
Verified review
Really disappointed with my purchase this time. The watch feels flimsy and cheap. Nothing like the one I purchased 5 years ago which I wear every day because it’s sturdy and gas kept it’s condition
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Reviews for CLUSE.com
Aug 17, 2023
Verified review
Bad quality and it was made in china.
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Answer by CLUSE.com
Sep 11, 2023
Dear customer,
I am really sorry to hear this.
We always deliver high quality products
You can always send it back within 30 days if you are not happy with it.
KR,
Team CLUSE
Aug 10, 2023
Verified review
Naručila sat promjera 31,5 mm,dobila sam sat promjera 25 mm.
Poslala reklamaciju,a odgovor je da sam dobila šta sam naručila???
Jako sam nezadovoljna.
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Aug 4, 2023
Verified review
Nog steeds niks ontvangen en geen reactie vanuit cluse
Ik heb deze bestelling nog steeds niet ontvangen en als ik in contact probeer te komen met cluse krijg ik steeds maar geen reactie! Erg frustrerend en erg klantonvriendelijkheid vind ik! Geen goede service vanuit Cluse!!
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Answer by CLUSE.com
Sep 11, 2023
Beste klant,
Ik zie dat je klacht inmiddels al is opgelost.
Excuses voor het ongemak.
Met vriendelijke groet,
Team CLUSE
Aug 1, 2023
Verified review
I order the watch more than 10 days again and it never got home, I do t know where is it
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Jul 27, 2023
Verified review
Return label paid eur 19 NOT Working at the DHL service point.
Raised a HDT 2 days ago and still no reply.
Bleah
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Jul 19, 2023
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Jul 16, 2023
Verified review
I’ve still not received it so I can’t rate the product. Delivery people can’t find my house I’ve asked them to take it the post office and they still have failed to do this so it’s damped the excitement of the product
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Jul 10, 2023
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Jul 6, 2023
Verified review
I didnt received my package
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Jul 5, 2023
Verified review
The watch stopped moving this morning，I purchased the watch on June 24, 2023.
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Jul 3, 2023
Verified review
the watch never arrived and neither did my refund
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Answer by CLUSE.com
Jul 5, 2023
Dear customer,
I see that you have been refunded by now.
Please accept our sincerest apologies for the inconvenience.
KR,
Team CLUSE
Jul 3, 2023
Verified review
You did not provide to the transport agency my complete address
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Answer by CLUSE.com
Jul 5, 2023
Dear customer,
Your address is automatically forwarded to the carrier.
So they receive the address you have filled in.
KR,
Team CLUSE
Jul 2, 2023
Verified review
Livraison pas dans les temps
Nous avons payer la livraison express, pour qu’au final la montre soit livrer en tant que livraison standard
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Answer by CLUSE.com
Jul 5, 2023
Dear customer,
I see that your order has been delivered by now.
Sorry for the delay.
KR,
Team CLUSE
Jul 1, 2023
Verified review
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Jun 28, 2023
Verified review
It's been 10 days and I've not received my order
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Jun 27, 2023
Verified review
Fading paint
Hello. It has been 3 days since I got it but its paint already fading. It looks really cheap for 100 euros.
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Jun 24, 2023
Verified review
After two weeks stil didn't receive anything.
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Answer by CLUSE.com
Jul 5, 2023
Dear customer,
I see that your order has been delivered by now.
Sorry for the delay.
KR,
Team CLUSE
Jun 23, 2023
Verified review
Defect
The date preview is broken after only 2 months
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Answer by CLUSE.com
Oct 31, 2023
Dear customer,
Thank you for your message.
Please contact us via care@cluse.com so we can help you further.
KR,
Team CLUSE
Jun 23, 2023
Verified review
Aún no ha llegado mi pedido después de 2 semanas esperando. Cuando me ponía que en 2-3 días estaría
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Answer by CLUSE.com
Jul 5, 2023
Dear customer,
I see that your order has been delivered by now.
Sorry for the delay.
KR,
Team CLUSE
Jun 22, 2023
Verified review
Compra realizada el 12/6. A 22/6 no he recibido nada
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Answer by CLUSE.com
Jul 5, 2023
Dear customer,
I see that your order has been delivered by now.
Sorry for the delay.
KR,
Team CLUSE