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TrustmarkValid
certified since: Mar 27, 2019
updated on: Feb 7, 2023
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
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Reviews for CLUSE.com
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Feb 11, 2022
It was very easy to make an order. Everything was like it was written in e mali.
But when my order was coming to me for 5-6days nothing has happened in status until I wrote to Cluse and my official post office to see what is going on. Next morning got my order with written specific time on, that had to be done. And I am so happy with the watch. I was more secure because I took this tipe of insurance.
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the most relevant critical review
Sep 28, 2022
J'ai commandé un bracelet de montre que je souhaite renvoyer j'ai voulu utiliser le portail mais ça me met que mon numéro de commande est introuvable.
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Reviews for CLUSE.com
Verified review
3 days ago
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Verified review
9 days ago
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Verified review
Jan 20, 2023
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Verified review
Jan 18, 2023
The clock didn’t work. Arrived without battery
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Answer by CLUSE.com
13 days ago
Dear customer,
Your problem has been solved by our customer care team.
Sorry for the inconvenience.
KR
Team CLUSE
Verified review
Jan 17, 2023
Después de tres semanas llegó el reloj, muy bien! Pero podían tener mejor atención al cliente, no contestan a los correos electrónicos.
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Answer by CLUSE.com
13 days ago
Dear,
Your case has been solved by our customer care team.
Sorry for the delay.
KR,
Team CLUSE
Verified review
Jan 16, 2023
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Verified review
Jan 15, 2023
Should offer watches for people with smaller wrists and sell watches w circumference size between 15cm to 20cm. I had to return mine as I was 1cm off (15cm).
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Answer by CLUSE.com
13 days ago
Dear customer,
I am really sorry to hear this.
We will forward your feedback to our product development team.
KR,
Team CLUSE
Verified review
Jan 14, 2023
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Jan 14, 2023
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Verified review
Jan 6, 2023
The track and tracé was nog werking.
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Verified review
Dec 29, 2022
i like the box, i dont like how difficult it is to take off the extra pieces
in the pictures the watch look bigger than in the reality
the shipping was very fast and in perfect conditions
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Dec 21, 2022
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Dec 19, 2022
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Oct 9, 2022
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Verified review
Aug 15, 2022
Great shipping. Quality is less than original we bought.
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Verified review
May 22, 2022
I ordered a new watch strap to go with my la Roche close watch. The watch is 5yrs old and I still love it. The strap is gorgeous but unfortunately has fallen off several times.
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Answer by CLUSE.com
Jun 1, 2022
Dear customer,
Thank you for your review.
Sorry to hear that your old strap is not working correctly anymore.
If you need any further assistance, please let us know. We are always here to help you.
KR,
Team CLUSE