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CLUSE.comReviews

: 716Excellent

4.72

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certified since: 3/27/2019
updated on: 6/27/2022
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
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certified since: 3/27/2019
updated on: 6/27/2022
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for CLUSE.com

220 verified reviews in the last 12 months

716 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


6 months ago
The order has been sent immediately and I received two days before the due date. I had a little problem with the clock not working when arrived, But the customer care team suggested me to try to change battery first (with refund for this expense) and then eventually they would have replaced the entire product. Fortunately the problem was just the battery and my new clock is working perfectly now.
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the most relevant critical review


6 months ago
Pues mal porque hice el pedido hace más de 15 días , no me ha llegado el pedido ni me devuelven el dinero ni me contestan dónde está mi pedido ni nada. Me han engañado he perdido 70 € y no tengo el producto. Mi hija se quedó sin regalo y se están riendo de mí
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Reviews for CLUSE.com

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(2)
 Verified review
1 month ago
I ordered a new watch strap to go with my la Roche close watch. The watch is 5yrs old and I still love it. The strap is gorgeous but unfortunately has fallen off several times.
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Answer by CLUSE.com
1 month ago
Dear customer, Thank you for your review. Sorry to hear that your old strap is not working correctly anymore. If you need any further assistance, please let us know. We are always here to help you. KR, Team CLUSE
 Verified review
6 months ago
Verkeerde item geleverd en vervolgens de klant alles laten oplossen is niet echt fijn.
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Answer by CLUSE.com
6 months ago
Fijne dag, Bedankt voor jou feedback. Sorry, er waren problemen met de levering. Onze klantenservice neemt graag contact met je op om het probleem op te lossen. Met vriendelijke groet CLUSE
 Verified review
8 months ago
Lovely watch I love the style but it feels very light and cheap
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 Verified review
6 months ago
We still haven't received our order. Almost three weeks waiting
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Answer by CLUSE.com
6 months ago
Hello, thank you for the review. Sad to hear that this problem occurred. The customer service will reach out to you, to help solve the issue. Kind regards, CLUSE
 Verified review
8 months ago
Los envíos tardan más de lo estipulado
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