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certified since: Mar 27, 2019
updated on: Nov 29, 2022
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
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- Protection of personal data
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Reviews for CLUSE.com
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Feb 11, 2022
It was very easy to make an order. Everything was like it was written in e mali.
But when my order was coming to me for 5-6days nothing has happened in status until I wrote to Cluse and my official post office to see what is going on. Next morning got my order with written specific time on, that had to be done. And I am so happy with the watch. I was more secure because I took this tipe of insurance.
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the most relevant critical review
Sep 28, 2022
J'ai commandé un bracelet de montre que je souhaite renvoyer j'ai voulu utiliser le portail mais ça me met que mon numéro de commande est introuvable.
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Reviews for CLUSE.com
Verified review
Oct 31, 2022
Mon service de livraison a perdu ma montre, CLUSE m'a proposé de me la renvoyer, malheureusement ils ne l'avaient plus en stock donc j'ai eu un code promo, le tout en 2j d'échange seulement ! Super service, super montre, seule problème une pile qui ne marche pas à la réception
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Verified review
Nov 14, 2022
Took a little bit to work my way through the website, but order and delivery were great, and products I love
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Verified review
Oct 31, 2022
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Oct 15, 2022
Semplice fare acquisti online, da migliorare la fase post ordini, il tracking si vede in ritardo.
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Verified review
Oct 16, 2022
Preço e qualidade
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Verified review
Sep 16, 2022
Had a problem with order being duplicated but the return was sorted with the help of cruse staff.
The watch we ordered is excellent and looks great and was very good value.
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Answer by CLUSE.com
Sep 16, 2022
Dear customer,
Happy to hear that everything worked out fine.
Enjoy your CLUSE.
Have a great day.
KR,
Team CLUSE
Verified review
Sep 25, 2022
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Aug 26, 2022
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Aug 24, 2022
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Aug 16, 2022
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Aug 11, 2022
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Aug 9, 2022
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Verified review
Feb 11, 2022
It was very easy to make an order. Everything was like it was written in e mali.
But when my order was coming to me for 5-6days nothing has happened in status until I wrote to Cluse and my official post office to see what is going on. Next morning got my order with written specific time on, that had to be done. And I am so happy with the watch. I was more secure because I took this tipe of insurance.
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Verified review
May 31, 2022
UPS did not deliver when they said
We waited in all day as they said it would be delivered by the end of the day, and at 10pm we got another mail saying the came thing for the next day
It finally arrived at 12.30
Not your fault but a bit of a downer
Watch was very nice 👌
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Answer by CLUSE.com
Jun 1, 2022
Dear customer,
Thank you for your review.
I am sorry to hear that your order came in a day late.
Happy to hear that it arrived by now.
If you need any further assistance, please let me know.
KR,
Team CLUSE
Verified review
May 30, 2022
Took a long time to arrive and cost more than the watch i wear everyday . But this was for my wife and money does not matter .
Decent product and well made but pricey ( £25 ) for a watch strap that was fiddly to re-fit.
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Verified review
Jul 11, 2022
Nice looking watches. The quality seems okay, nothing special or amazing but for the sale price it’s just right. Delivery was reasonable as well.
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Verified review
Mar 18, 2022
The delivery was good, but the brown strap on the watch that I paid 169€ for has a little scratch on it.
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Answer by CLUSE.com
Mar 21, 2022
Dear customer,
Thank you for your message.
We are very sorry to hear that your strap was delivered with a little scratch on it. We have solved this case today for you via email.
Please accept our sincerest apologies for the inconvenience.
Have a wonderful day.
KR,
Team CLUSE.
Verified review
Jul 12, 2022
The watch is beautiful just like the pictures but the glass protection came dirty.
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Verified review
Dec 26, 2021
The order came very quick
But the gift bag came in bad conditions
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Verified review
Feb 11, 2022
Good service. Package came within 24hrs of stated time.
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