Wallart.com
Reviews:

19,827 total reviews across 14 markets 

4.62

Excellent

19,827 reviews for this company's 14 websites since Nov 13, 2020
5
79 %
4
12 %
3
3 %
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2 %
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Review summary

Customers consistently praise the excellent quality of the wallpaper, noting its thickness, durability, and vibrant print. The ease of installation, supported by clear instructions and user-friendly materials, receives frequent positive mention. Many buyers value the wide selection, custom design options, and the ability to upload personal images. The ordering process is described as clear and intuitive, with appreciated website features such as previews and favorites. Fast, reliable delivery is commonly reported, and packaging is generally secure and protective. Customer service is seen as attentive, helpful, and responsive. The final look of the wallpaper often exceeds expectations, particularly for color fidelity, image sharpness, and seamlessness. Some customers mention courier-related delivery delays or issues, and a few note minor packaging problems such as creasing during transit. There are occasional complaints about communication or issue resolution with customer service. A minority of buyers express dissatisfaction with limits in customization or color accuracy.

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ReviewsWallart.com

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Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review

✨ A Magical Result! ✨

I ordered a custom panoramic wallpaper for my daughter's room and I am completely satisfied. 😍😍😍\nThe colors are great and the paper quality is flawless. Apart from being beautiful, the installation was extremely easy, which is a real plus. Another excellent surprise: the delivery time. Barely a week passed between the custom creation and the delivery at home. I highly recommend the site. My daughter is thrilled in her new room! 🥰
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Reply from Papierpeintpanoramique.fr by Wallgroup

What a pleasure to read that the new decoration enchants your daughter, as we place major importance on the quality of our creations. Noticing that the installation was very easy, and that the fast shipping met your expectations, is a great satisfaction for our entire team. You can send us a photo of the finished room to hello@wallgroup.com, to try to win a refund of your purchase through our contest.
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Community member 
2 Reviews
Cross-market review
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Cross-market review
Actually, my response might be a bit too quick because I just had time to receive the package before leaving for a week during which the installer will apply the wallpaper... but the order reception and the technical service that analyzed the order made a very good impression on me, as did the fast delivery. I hope I don't find out I've made a mistake when I see the wallpaper on my wall😀
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Reply from Papierpeintpanoramique.fr by Wallgroup

It is a pleasure to read your positive feedback regarding the efficiency of our technical service and the speed of the delivery. We hope the outcome on your wall will be perfect once the installation is completed by your craftsman. Feel free to send us a photo of the result to hello@wallgroup.com, this will allow you to participate in our contest for a chance to win the reimbursement of your purchase.
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Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review

Custom Wallpaper

I placed an order for a custom panoramic wallpaper and I am very pleased: The colors look great, the print is sharp, and the pieces fit together perfectly. The glue is in powder form to mix with water: the instructions are simple and the glue is of good quality. Just don't apply a layer that's too thin, as with all glues. I found the shipping to be fast!
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Reply from Papierpeintpanoramique.fr by Wallgroup

What a pleasure to read that the colors, the sharpness of the print, and the fittings perfectly meet your expectations, as does the speed of shipment. Feel free to share a picture of the result at hello@wallgroup.com to participate in our contest, giving you a chance to win a refund of your order!
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Community member 
1 Reviews
Cross-market review
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Cross-market review
Wallpaper is of good, thick quality and easy to apply. Colors matched the desired photo in my order. The only drawback was that I had to reorder adhesive, and it didn't arrive on the promised date, causing the painting company to come back again. When paying with PayPal, you need to be cautious. Tapeten.com shows it didn't work, and you're asked to try again. Said and done, but then you discover you've received two invoices, and it actually worked, but now you have the same order twice. However, upon immediate contact with the service, the second order/invoice was promptly canceled.
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Reply from tapeten.com

Thank you very much for the great feedback on the quality and rich colors of the wallpaper. We are very pleased that the application went so effortlessly and that you are satisfied with the result. Please share a photo of the wallpaper applied via email to hello@wallgroup.com with us since submitting will automatically enter you into our contest and give you a chance to win back the purchase value.
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Community member 
8 Reviews
Cross-market review
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Cross-market review
Hello Wallgroup-Team, the order has been processed excellently. From execution to delivery everything went to my fullest satisfaction. The motif has been printed in very good quality at the size of 40 x 100 cm. In the attachment you see "my" final product. I hope you like it too 🙂. Until next time. R. Rehmann Rüdiger Rehmann Auf dem Stern 2 32805 Horn-Bad Meinberg Germany
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Reply from tapeten.com

Thank you very much for the fantastic feedback on the smooth handling and the excellent print quality. It's nice to hear that the motif in this size exactly meets expectations. We warmly invite you to send a photo of the applied wallpaper via email to hello@wallgroup.com, as this will automatically enter you into our competition for a chance to win back your purchase amount.
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Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review

Beautiful and Quality Product

The quote preparation is quite easy and precise for framing (the margins are a bit large and can make installation a bit more cumbersome). Order process OK. I had ordered one too many products. Quick and clear refund process. Bravo. Fast shipping without issues. The folded appearance worried me a bit after unpacking but everything disappeared upon installation. In mural text without seams, it’s top-notch. Hanging a six-meter strip with three people works well. I fully recommend the product and the service.
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Reply from Papierpeintpanoramique.fr by Wallgroup

What a beautiful experience from start to finish! Knowing that the quote process, ordering, refund, and delivery all went smoothly is truly delightful to read. The small concern upon unpacking over the fold, and then the relief once the paper was up, is an emotion many will recognize. And hanging a six-meter strip with three people, with a seamless result, is exactly what you hope for every project. Share a photo of your completed wall via hello@wallgroup.com and participate in our competition for a chance to win back your purchase amount. We would love to see the result!
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Community member 
2 Reviews
Cross-market review
 Verified
Cross-market review

huge selection, custom fit

A huge selection makes it not easy to find the right pattern. During the order, a virtual wall helps to find the exact cutout in the pattern. Important is that the order confirmation also shows exactly this cutout! With some rework, it worked out. Installing it in one piece is easier than expected, as the material is surprisingly wrinkle-free to work with.
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Reply from tapeten.com

Thank you very much for the great feedback on the large selection and the wrinkle-free result when applying. Feel free to send us a photo of the applied motif to hello@wallgroup.com, because by submitting a photo, you automatically participate in our competition and have the chance to win back the purchase price.
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Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review

Service fast and good, quality mixed

The quality control already announced when selecting the picture cut went quickly, I soon received two versions of the print quality in different sizes of the sample to choose from by email, and the other messages were also exchanged quickly. The delivery time was also okay, the package was damaged on the outside, but the goods were well packed and nothing happened. The wallpaper is quite thick and firm, which gives a good impression of quality, but in the corners, it is sometimes difficult to handle with such a wide strip (75 cm). Unfortunately, I am very dissatisfied with the surface. It's clear that it doesn't look like on the screen, but in reality, it almost looks like a layer of dust is on it, somewhat milky and dull. And, since the dark pattern is printed on a white background, you can more easily see the seams in some places, even though the edges sit together. In summary, I would say the service is fast and friendly, the quality good, but I don't like the appearance so much - partly because I just imagined the size differently and because of this "milky" aspect. And that the numbers are printed on the pattern and not below on an extra strip or so is unfortunate if you would prefer not to cut there. But without numbers, it would hardly have been possible to arrange the strips correctly for my pattern, so I chose with numbering.
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Reply from tapeten.com

The smooth process from quality control to delivery pleases us very much, and it is nice to hear that the communication was so pleasant. That the appearance of the wallpaper ultimately doesn't quite meet your expectations and that you are dissatisfied with the surface, we can well understand. We take such feedback very seriously. Please send us a photo of the hung wallpaper to hello@wallgroup.com, and you will automatically enter our competition with a chance to win back your purchase amount.
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Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review

Very satisfied!

Good experience with wallpaper. Clear site, where I liked that you can add prints to your favorites. The delivery time was a bit longer than stated, not a big issue with a custom-made product. Only regarding expectation management, I prefer a broader range than the idea that it will arrive quickly. With the wallpaper, you get a QR code for the instructions, which works well. The wallpaper is well packaged and arrived neatly. Moreover, of good quality and easy to apply and cut. Very happy with the result!
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Reply from fotobehang.com

What a beautiful end result! Nice to read that the wallpaper arrived well, was pleasant to work with, and that you are so happy with it. Your point about delivery time communication is valuable. With a custom-made product, production time is indeed variable, and a realistic timeframe offers more stability than an overly optimistic indication. We appreciate this feedback. Share a photo of your applied wallpaper via hello@wallgroup.com for a chance to win back your purchase amount!
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Community member 
1 Reviews
Cross-market review
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Cross-market review
Nachtwacht poster printed 1m65 high 1m21 wide. Online image was first enlarged/enhanced with an online AI tool but the result is fantastic. Very good print quality and sturdy wallpaper! Background was also very black but printed in truly deep black. Very nice end result. Tip for fotobehang.be: such an AI enhancement tool of your own as part of the configuration to make the photos large enough to print would be practical.
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Reply from Fotobehang.be

Printing a Nachtwacht in this size, with such deep black as background, requires excellent print quality. Great to read that the end result turned out so well! The tip about an integrated AI enhancement tool is a valuable suggestion, we will definitely consider it. Share a photo of the result via hello@wallgroup.com and get a chance to win back your purchase amount!
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Community member 
3 Reviews
Cross-market review
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Cross-market review
The team showed such kindness and exemplary patience in relation to my demanding requests. Nothing to say about the staff, you can congratulate them. However, I am disappointed with the quality of your wallpapers. The first one I bought showed shrinking at the edges of the strips after drying. At first, I thought I had made the paste too thin. The second, with which I made a thicker paste, has the same problem! What a shame because it really shows on the black parts of my panorama. I want to clarify: - the installation was done without drafts, - I used a special non-woven paste of the brand Quelid, - I installed a panorama from another company without issues, - I installed two other non-woven wallpapers, not panoramas, from another site, - I am used to hanging wallpaper, including traditional (paste on the strip). I therefore ask for a goodwill gesture from you in the form of a refund, as I have no more wallpaper to hang. I can send photos upon request. Thank you in advance for the attention to my request. Sincerely, JC COMBIS.
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Reply from Papierpeintpanoramique.fr by Wallgroup

Thank you for taking the time to highlight our team's work, whose kindness and patience are our priorities. It is unfortunate that the wallpaper result does not meet your expectations, as the quality of our products is important to us. You can submit your technical details regarding installation and drying to our quality service to investigate this issue. Send an email to hello@wallgroup.com.
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Community member 
2 Reviews
Cross-market review
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Cross-market review

My Patience Tested

Hello, I have had all the trouble in the world finalizing this file since late August. The initial photo was not good, and you were right to point that out. Since then, I have sent another photo specifying the desired framing, and since then, there have been endless exchanges from your services; Eva, Sabrina, Axelle, Amara succeed one another and nobody is taking true charge of my file. Finally, it was Merel on September 9th who told me that the necessary steps had been taken to credit me the sum of €296.61 so that I could start the process anew with the new photo, a suggestion I made since nobody considered this new photo. Today, September 13th, no credit shows up on my account or on my PAYPAL statement. I have worked with you for years for my theater decorations, and you have accustomed me to much more professionalism. I am to say the least disappointed by this situation this time. I sincerely hope this string of incidents will finally end so that I can use your services again. Thank you for taking my remarks and dissatisfaction into account.
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Reply from Papierpeintpanoramique.fr by Wallgroup

We fully understand your disappointment regarding this situation, and we sincerely regret the inconvenience caused. To safely verify the specific details of your file without publicly disclosing personal information, we invite you to contact our team by email at hello@wallgroup.com.
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Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review

How you are helped by the photo wallpaper people...

The way you are helped by the photo wallpaper people is unique in this time. I was excellently advised on the proportions regarding size. And after ordering, I was called back by Ilze to say I had selected too many gray tones. "Did I really want that?" That was a mistake on my part. And the end result is even more beautiful than you can dream. Thank you for your knowledge and skill. Ron
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Reply from fotobehang.com

What a beautiful story to read! That Ilze called back to check if the gray tones were really intended, that's precisely the attention we want to give. Good to hear the end result turned out so well.\n\nFeel free to share a photo of the result via hello@wallgroup.com and get a chance to win back your purchase amount!
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Community member 
1 Reviews
Cross-market review
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Cross-market review

Respect for deadlines, impeccable service.

I really appreciated the respect for deadlines. When I placed my order on Sunday, the site forecast delivery between Wednesday and Friday. The delivery was made on Thursday. Bravo I had a problem with my order, which was also resolved by Thursday. Bravo
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Reply from Papierpeintpanoramique.be

It is a true pleasure to read your feedback, and we are delighted that the adherence to the delivery schedule and the prompt resolution of your issue fully met your expectations. Send us a photo of your wallpaper once it's up at hello@wallgroup.com, and you will automatically participate in our contest for a chance to win a refund of your purchase amount.
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Community member 
12 Reviews
Cross-market review
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Cross-market review
Requested samples to be sent to get an impression of the colors, size, and quality. I ordered Vlies and MuraTex. The samples are only in DA4, but that's fine and they aren't expensive. The quality of the non-woven wallpaper is really good and the Mura Tex is like the material of banners.
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Reply from tapeten.com

Thank you very much for the fantastic feedback. It's nice to hear that the samples helped in the decision and that the quality of both Vlies and MuraTex was convincing. Feel free to send us a photo of the wallpapered wall at hello@wallgroup.com, because by submitting a photo you automatically participate in our contest and have the chance to win back your purchase amount.
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Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review

Minecraft wallpaper varying success

For our sons, we ordered two different Minecraft wallpapers. The one - explorer's journey - completely as expected, very beautiful, the other - mystical block canyon - turned out very dark and the colors weren’t as nice as in the example, which was a shame. However, the service was very good, we managed to correct an order just in time!
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Reply from fotobehang.com

It's great to read that our service was so well received and that the explorer wallpaper was just as you wished. It's a pity that the block canyon image turned out a bit darker, because we obviously hope both results are stunning. Share a photo of the applied wallpaper via hello@wallgroup.com and get a chance to win back your purchase amount.
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Community member 
2 Reviews
Cross-market review
 Verified
Cross-market review

100 Points for Our Custom-Sized Textile Wallpaper

We ordered a custom-sized textile wallpaper approximately 2 x 3 m in one piece. Installation with instructions via QR code, included tools, and all in all perfect. The color intensity and sharpness of the motif are also absolute. We are already planning the next walls.
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Reply from tapeten.com

Great to hear that the installation of the textile wallpaper went smoothly and the color intensity as well as the sharpness of the motif impress. We are very pleased that the accessories and the instructions also contributed to the perfect result. We warmly invite you to send a photo of the installed wallpaper to hello@wallgroup.com, as this automatically gives you the chance to win back the purchase price through our contest. Enjoy preparing for the next walls.
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Community member 
1 Reviews
Cross-market review
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Cross-market review

Very satisfied.

This time I sent a personal image. The only point, certainly not a drawback, is that the image must be sent in high resolution. After some attempts, it was successful thanks to a paid app. Great that the image is approved during upload. Perhaps an idea to add this during ordering. Could be an additional service. The order is delivered super quickly. Well packaged. The wallpaper is of very good quality, you can feel that. On the wall in an hour and what a coincidence that the color matches the paint. Very satisfied in all areas, we definitely recommend you to family and friends.
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Reply from fotobehang.com

What a wonderful experience to read! That the wallpaper color matches so nicely with the paint on the wall is always a special moment. The tip about the image quality check during the ordering process is something we will definitely consider, as it's indeed an interesting thought. Also nice that the approval during upload was already a reassurance, even if it took a little patience to find the right resolution. Feel free to share a photo of the result via hello@wallgroup.com and get a chance to win back your purchase amount. We are curious to see how it looks on the wall!
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Private profile 
4 Reviews
Cross-market review
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Cross-market review

The wallpaper was relatively easy (with two people) to...

The wallpaper was relatively easy to apply (with two people). The seams were precise. Unfortunately, the adhesive behavior changes with sunlight. The wallpaper seams then become visible. Otherwise, I am very satisfied with the wallpaper. The print and fit accuracy are very good. I am very satisfied.
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Reply from tapeten.com

Thank you very much for the great feedback on print quality and fit accuracy. It's nice to read that the installation with two people worked so smoothly. We take note of your observation regarding sunlight. Please feel free to send us a photo of your wallpapered wall at hello@wallgroup.com, as your submission will automatically enter you into our contest with a chance to win back your purchase amount.
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Community member 
3 Reviews
Cross-market review
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Cross-market review
With a not easy to understand project, the team has been very reactive and friendly. The exchanges by email were numerous and swift, always courteous. You can feel that the people do everything to achieve what one desires. Sincere congratulations to all.
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Reply from Papierpeintpanoramique.fr by Wallgroup

A big thank you for this warm feedback that particularly pleases our entire team. It is a great satisfaction to know that our responsiveness and support have enabled your project to be successfully completed. If you wish, you can share a photo of the final result by sending it to us by email at hello@wallgroup.com. By sending your photo, you will automatically enter our contest for a chance to win the refund of your purchase.
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Rating for Wallart.com

5.00
Excellent
5 reviews since Nov 13, 2020

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About

About our company At Wallgroup.com we focus on the production of the most beautiful photo wallpaper at the best price. We work with a small team, so everyone is very involved in what we do. We think i...

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