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May 15, 2023
Verified review
Hands on people who are professional and ready to help in dificult situations.
Was sent wrong hinges to basicaslly the other end of the world and when contacted Mancini salesman Chris about it he quickly found a resolution to this situation. There was no argy-burgy or any denail. They admited simple mistake and quickly fixed the problem.
It was a pleasure to deal with this trader and, if situation will arise, I will use them again.
The product available to ship in SEP but the shop already booked in bill to my card account and I have to pay right now when not yet received delivery.
I used to order online for some USA shop, and they only reserved that amount in my credit card account, they will actually charge the bill to my account two months later when they really going to ship out. Would be much appreciate if you could expedite the shipment and the billing process then. Thank you
Hola, gracias por sus comentarios positivos! Salutaciones, Staff Shop Mancini
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Jul 31, 2023
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Charged the bill before actual ship
The product available to ship in SEP but the shop already booked in bill to my card account and I have to pay right now when not yet received delivery.
I used to order online for some USA shop, and they only reserved that amount in my credit card account, they will actually charge the bill to my account two months later when they really going to ship out. Would be much appreciate if you could expedite the shipment and the billing process then. Thank you
Answer by shopmancini.com/en/
Aug 1, 2023
Hello,
thank you for your message, we confirm that the goods are in order and will be sent to you as soon as they are available.
As regards the charge for the order, your report has been forwarded to the competent office and we will contact you privately to provide all the necessary explanations.
Best Regards
Staff Shop Mancini
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Jul 12, 2023
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Answer by shopmancini.com/en/
Aug 1, 2023
Merci Samira pour vos commentaires positifs! Salutations du Staff de Shop Mancini
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Jun 5, 2023
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Easy purchase and fast service.
Excessively expensive transport to another country (around 5 times the local cost for a light and small product).
Answer by shopmancini.com/en/
Jun 24, 2023
Thanks for your feedback, we take note of it! Best Regards, Staff Shop Mancini
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Jun 1, 2023
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Es l'únic lloc on he trobat el que necessitava.
Answer by shopmancini.com/en/
Jun 24, 2023
¡Gracias Josep por compartir tu opinión positiva! Saludos, Staff Shop Mancini
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Jun 13, 2023
Verified review
Answer by shopmancini.com/en/
Jun 24, 2023
Thank you for your positive feedback! Best Regards from Staff Shop Mancini
Report review
May 15, 2023
Verified review
Hands on people who are professional and ready to help in dificult situations.
Was sent wrong hinges to basicaslly the other end of the world and when contacted Mancini salesman Chris about it he quickly found a resolution to this situation. There was no argy-burgy or any denail. They admited simple mistake and quickly fixed the problem.
It was a pleasure to deal with this trader and, if situation will arise, I will use them again.
Answer by shopmancini.com/en/
May 15, 2023
Thank you Peter for your wonderful review, we work very hard to ensure that our customers are always satisfied, sometimes mistakes happen, but we are always ready to fix them!
Greetings from Italy, Staff Shop Mancini
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