Review summary
Customers frequently highlight the secure and careful packaging of plants, the healthy condition of the plants upon arrival, and the prompt delivery of orders. The customer service is widely regarded as responsive and helpful, often resolving issues quickly and efficiently. Shoppers appreciate the easy-to-use website, clear plant descriptions, straightforward ordering process, and features like planting instructions and plant care information. Additionally, the broad selection of plants and competitive prices compared to local garden centres are well received. Some customers have experienced occasional packing issues leading to minor plant damage, as well as dryness or insufficient care advice in some orders. There are also reports of delivery delays, particularly with international shipping. A few users suggest improvements for website stock filtering, and some express disappointment or confusion upon discovering the company is not actually based in Ireland despite its .ie domain.
Was this information helpful to you?