gardens4you.ieReviews

: 4,237Good

4.37

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: Mar 8, 2013
updated on: Dec 5, 2022
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Mar 8, 2013
updated on: Dec 5, 2022
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for gardens4you.ie

1,245 verified reviews in the last 12 months

4,237 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Apr 9, 2022
There is nothing not to like about 'gardens4you.ie'. The plants were so fresh looking. The service was fast. The packing really impressed me as they not only had such a strong box, but it was divided so as to protect the more fragile plants.On top of this the prices were great, but something that I really, really appreciated (because I am a bit of a novice on plants & don't know one from another ) was the fact that for each plant that I had purchased, they enclosed a sheet explaining exactly how to plant each item along with a photo so that I knew which was which.Before I got my parcel I was thinking that I would have to go back on the website to see which plant was which and what to do with it, but this page saved me all of that bother, so I was delighted to find this sheet enclosed.I definitely give this company full marks all round and am saving up to buy some more plants.
Report review

Show all positive reviews

the most relevant critical review


Aug 25, 2022
In a nutshell: two out of four plants I received were diseased (the other two are in quarantine waiting to see if they are also diseased) and customer service was rude and argumentive when I tried to ask for my money back (which I did after I had to threaten legal action and lateral flow tests to prove the diseased status of the plants, why is it always a battle?). The customer service in question replied from the UK, the plants came from the Netherlands, I ordered from gardens4you (dot) ie. To get a response from The UK was bizarre as it's through an IE website and I will certainly be reporting gardens4you for using an IE website to "weare" (dot) ie and the relevant authorities for abusing Irish internet infrastructure and cyberspace. I am also calling out the nursery (ies?) in the Netherlands for their obvious poor care of plants and the many holes in gardens4you in general's Standard Operating Procedures and Policies I can immediately digress from my experience. I tried to bring this to their attention and resolve the dispute quietly but after the experience with the UK customer service and no response from Melvin Jansen who I tried to contact I am now bringing this to the public's attention. Save your money DO NOT buy with Gardens4you, buy local or nationally (most local/national stores are happy to order more exotic plants for you), and support the Irish economy. We as an Irish customer base deserve better than the poor service from the Netherlands and rude customer service from The UK.
Report review

Show all critical reviews

Reviews for gardens4you.ie

 Sort by Relevance 
 Verified review
Nov 18, 2022
Report review
 Verified review
Nov 11, 2022
Report review
 Verified review
Nov 7, 2022
Report review
 Verified review
Nov 6, 2022
Report review
 Verified review
Nov 6, 2022
Report review
 Verified review
Nov 5, 2022
The most unprofessional experience I've ever had. Received plants in spring that were supposed to be plug plants, young specimen but were obviously very old and had bern kept in the pots a year too long and had gotten woody. They were nothing like the sane type of plabt i had previously recieved from them. I couldn't plant them so I asked to return for a refund and they were not forthcoming eventually they agreed. I told they they could puck up the plants as I needed to buy new ones. They said they couldn't afford to pick them up. I placed an order this week, they cancelled it twice without any correspondence and when I enquired I got a nasty letter from them telling me they wouldn't sell to me because I forced the guarantee, demanded a refunding and kept the products. I used the guarantee this offer and now they have blacklisted me. The email and all the transactions have been poorly eroded and very unprofessional
Report review
Answer by gardens4you.ie
Nov 7, 2022
Your last complaint about the lavender was unfounded. We asked you to wait at least 2 months in order to see the growth of these plants which for a scorching summer with more than 30ºC were not in the catastrophic state that you described. You refused to wait and refused to return the merchandise and therefore openly contested our guarantee as well as the terms and conditions of our site that you had accepted (strange when the plants were guaranteed for 1 year, i.e. until 08/06/2023). You forced a refund of €28.50 not to mention the threats of leaving negative reviews all over the net and on your blog that talks about plants. We assume 100% our choice and wish you good luck for your purchases on the net but especially to the competition that will welcome you.
 Verified review
Nov 5, 2022
My delivery arrived with plants out of their pots and stick broken. Delivery not great.
Report review
Answer by gardens4you.ie
Nov 7, 2022
We are sincerely sorry to hear that, take pictures of the box and of the product please and contact our customer service we can then return to the carrier DPD and open an official complaint we do it systematically in case of bad delivery. Even if the products themselves are not damaged it is important to report any packages that arrive damaged so that we can forward the information to the 22 countries where we ship.
 Verified review
9 days ago
One of the plants looks very poorly
Report review
Answer by gardens4you.ie
6 days ago
After your email from this weekend we came back to you this morning Monday. As we saw it the plant has obviously suffered from the cold and the 4ºC we had here in Holland. Alocacia polly are beautiful plants but sensitive to the cold the large leaves are made of 80% water and plant fiber, since it was not possible to replace the plant due the cold we have arranged the refund €11.95.
 Verified review
Nov 14, 2022
Very slow delivery
Report review
Answer by gardens4you.ie
Nov 15, 2022
After shipping delivery is about 4-5 working days weekends and bank holidays not included. The order was shipped the 08/11/2022 at night and delivered today by dpd as usual: 14.11.2022 15:48 LIMERICK (IE) Delivered. 14.11.2022 15:10 LIMERICK (IE) Out for delivery. 08.11.2022 20:29 Vijfhuizen (NL) In transit. 08.11.2022 17:50 DPD data centre Order information has been transmitted to DPD. We sincerely regret your negative comment when you simply did not take note on our site of the delivery times we advertise.
 Verified review
Nov 3, 2022
No proper confirmation email regarding shipping, so I was unsure when to expect my package. The plants arrived in a battered and torn box, with several of the plant pots broken and badly bent out of shape, and the plants themselves look very unhealthy, all yellow and brown and withering
Report review
Answer by gardens4you.ie
Nov 4, 2022
All customers in Europe and therefore in Ireland receive an automatic email the day the order is shipped, yours was sent on 25/10/2022, the package was then after 72h visible on www.dpd.ie. The aubrieta that we saw on the photos were completely normal, they are plants grown outside we have in Europe the 4 seasons, the foliage of the aubrieta do not fall in autumn-winter but the plants still in pot are naturally much less attractive when the cold arrives. Do not worry as informed they are guaranteed to the 30th April 2023.
 Verified review
Oct 28, 2022
I ordered some plants and they arrived in quick time and in perfect condition, i am extremely happy with my purchase and can't wait to get planting my pampas grasses and astilbe fiery red and pink plants, very happy with the company. regards Kels
Report review
 Verified review
Oct 18, 2022
One of the best. Plant Web sites that I have ordered from After getting .4 different orders absolutely no broblems great plants no failure yet postage a little bit dear but very.good selection o f plants
Report review
 Verified review
Oct 28, 2022
Ordered a Chinese elm bonsai, it arrived within 3 days to Ireland, the tree was packed so well, no damage at all it looks super healthy too! Will definitely purchase again. Thank you!
Report review
 Verified review
Nov 1, 2022
Very good range of plants , shrubs and trees. Descriptions very helpful. Good value for money Swift delivery of well packed plants with notes for planting.
Report review
 Verified review
Oct 7, 2022
My order arrived as requested well packed and with clear instructions .All the plants were in excellent condition. I would highly recommend your company.
Report review
 Verified review
Oct 15, 2022
Ordered easily and delivered quickly. My plant arrived in perfect condition. Looking forward to enjoying the Mahonia! Thank you.
Report review
 Verified review
Oct 22, 2022
Superb service. Plants exactly as ordered with excellent fact sheet on how to prune sow and look after plants. Ta
Report review
 Verified review
Nov 2, 2022
Purchased bulbs and they arrived within 3 days, and in great condition, fast and efficient will be back.
Report review
 Verified review
Nov 1, 2022
Helpful information came with the ordered trees. Looking forward to seeing them blossom in the future.
Report review
 Verified review
Oct 22, 2022
Ordered 2 eucalyptus trees which arrived in perfect condition abd look great next to my front door.
Report review