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Top positive review
Aug 14, 2023
Verified review
Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet .
Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.
Dead,rotten and unrecognisable plants sent!!!
I have received my order and I have never seen anything like this before: dead, rotten, mouldy and unrecognisable plants. This must be some joke or I don’t even know what to call it. There is no way, you can plant them. I just want my money back and someone to collect that stuff, as I am not wasting more money to send those plants back. I already paid more than 120 euro.
Prompt fulfillment and delivery of my order. Plants were well packed. Just two arrived a “little worse for wear” and I am hoping they will bounce back in the Springtime.
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Sep 8, 2023
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Simple, straight forward.
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Sep 1, 2023
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My order hasn't arrived...5 working…
My order hasn't arrived...5 working days later
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Answer by gardens4you.ie
Sep 5, 2023
For an unknown reason your parcel shipped on 25/08/2023 and confirmed by us per mail with tracking information https://tracking.dpd.de/status/en_NL/parcel/05162158787269 is returned on 05/09/2023 (today) to our company without any explanation from dpd the transport company.
You are leaving a negative review even though you know full well that this unfortunate and rare incident is beyond our company's control. We cannot put a tracking device on every parcel. We ship to a total of 22 countries, so if you don't let our customer service know that your parcel hasn't arrived on time, we can't guess...We prefer to tell you in all honesty.
We still have standard camellias in stock (13 in total) if you decide to come back to us and confirm by e-mail your complete shipping address including Eircode we will be happy to send you a complete new order or refund the order of course.
Sep 1, 2023
Verified review
Delivery time was prompt. Order was exactly correct
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Aug 28, 2023
Verified review
Stop using DPD for deliveries
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Answer by gardens4you.ie
Aug 28, 2023
We're sorry if you've had a bad shipping experience with dpd. We ship to 22 countries in Europe with this company and the majority of deliveries go smoothly. Unfortunately, a delivery incident is always possible what we regret.
Aug 24, 2023
Verified review
Worried!!!
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Answer by gardens4you.ie
Aug 24, 2023
Thank you for your feedback. Please contact customer service and we will be able to help you further with your complaint.
Aug 17, 2023
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Received what i ordered
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Aug 16, 2023
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Everything. Quality of the product very low
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Answer by gardens4you.ie
Aug 18, 2023
Thank you for your feedback. Please contact customer service and we will be able to help you further with your complaint.
Aug 15, 2023
Verified review
Great products at reasonable prices.
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Aug 15, 2023
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Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback.
We are very sorry that the plant did not meet your expectations. We supply relatively young plants that have been grown outdoors, so they require little adjustment and will continue to grow quickly. If the plant does not develop as desired, you can always claim our guarantee,
Aug 9, 2023
Verified review
The plant was very nice and delivery good
The info on line misleading
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Aug 1, 2023
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Diseased bulbs , non flowering bulbs non growing bulbs and plants
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Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback.
We are very sorry that the order does not meet you expectations.
For the one bare root out of three that after soaking had soft spongey drown patch we arranged a full refund.
Jul 30, 2023
Verified review
Still don’t have delivery very disappointing service. Does not follow through with what they say on the website.
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Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback.
We are very sorry for the delivery delay. Due to an unsuccessful delivery attempt (recipient not located) the parcel was returned to the delivery centre and was then delivered to the residence on August 1st. Please contact our customer service if you have not received the package.
Jul 27, 2023
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Answer by gardens4you.ie
Jul 28, 2023
According to our system your order left our company the 21/07/2023 and arrived the 24/07/2023. If you have put a star you certainly had problems with your order take pictures and contact our customer service we will be happy to answer you.
Jul 14, 2023
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Jul 13, 2023
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Love the fast delivery. They packaging is fantastic. 80%-90% of the plants looked in good condition but 10%-20% of the plants looked either dead, damaged or yellowing leaves.
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Jul 13, 2023
Verified review
Avoid, avoid, avoid!!!
I bought 8 plants from this supplier and I am not impressed. For this money you can buy plants in local garden shops looking more mature and in better physical state. The shop gave me two months to see if they survive. Oven if they survive it will take a long time for them to grow up. For example, I bought Hosta for €6 which came sized about 8 cm tall and about 8 cm in width, for the same money I bought in B&Q the same Hosta sized 25cm in height and about 25 cm in width. A big difference. Lily was delivered nearly white colour and nearly dead. The rest of the plants are in nearly the same small sizes and in very poor conditions.
This is a very misleading advertisements on their website. I do not advise anyone to buy their plants, you will be very disappointed.
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Answer by gardens4you.ie
Jul 24, 2023
Our plants are nursery plants grown outdoors, designed to grow in the garden and develop with the seasons. We don't sell florist or supermarket plants fed on fertilizers and grown under artificial light. Our plants, once in the ground, will grow for years to come. We have customers all over Europe who send us photos after several years of using our products. We offer a 2-month warranty on all our plants.
Jul 11, 2023
Verified review
Very easy to choose the shrubs and good info on each . Fast delivery
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Jul 10, 2023
Verified review
Quick and reliable throughout the whole process. High quality plants
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