Certificate for gardens4you.ie

No. X91013A6E41B248608CDF67036EF74FBF
 

Approved on
08/03/2013
Valid until
07/03/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for gardens4you.ie



Good

4.34/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 221 Trusted Shops reviews collected in the last 12 months.
In total, gardens4you.ie has already collected 588 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
18/07/2019
Date of order
10/07/2019
18/07/2019
Everything was great, came a day early missing one product but my email was replied to in less than 24 hours and a refund was processed straight away. Will definitely be buying from this place again
4.67
Excellent

Date of publication
15/07/2019
Date of order
08/07/2019
15/07/2019
Plants very poor quality. Dissapointed
2.00
Poor

gardens4you.ie replies: 17/07/2019
We are sorry to hear that your plants arrived in poor condition. Rest assured your order is guaranteed. Please contact our customer service.

Date of publication
13/07/2019
Date of order
06/07/2019
13/07/2019
I’ve always loved the plants I’ve bought from gardens4you until this last delivery. A couple of the plants were very pot-bound and one was diseased, which I off course threw away. I’m hoping this was just a blip.
3.67
Good

Date of publication
12/07/2019
Date of order
05/07/2019
12/07/2019
Website very easy to use and find plants you're looking for, each with a care guide.
Delivery was on time and box washing good condition and well packed inside with large bubble strips.
My only complaint is that since arriving the Bonsai has started losing its leaves, so watered and fed it to hopefully bring it back, and the Arabica Coffee plant is flat and quite lifeless looking
4.00
Good

Date of publication
11/07/2019
Date of order
04/07/2019
11/07/2019
Plants arrived in good time and looking healthy. All planted and thriving.
5.00
Excellent

Date of publication
10/07/2019
Date of order
03/07/2019
10/07/2019
Delighted with speedy delivery, The plants were in excellent shape when they arrived also great value.
4.33
Good

Date of publication
08/07/2019
Date of order
30/06/2019
08/07/2019
Quick,efficient and as described
5.00
Excellent

Date of publication
07/07/2019
Date of order
27/06/2019
07/07/2019
Excellent service...
5.00
Excellent

Date of publication
07/07/2019
Date of order
30/06/2019
07/07/2019
Very happy with shopping experience, delivery took around 6 days, plants well protected. I would recommend this shop.
5.00
Excellent

Date of publication
07/07/2019
Date of order
27/06/2019
07/07/2019
Very good
5.00
Excellent

Date of publication
05/07/2019
Date of order
28/06/2019
05/07/2019
The delivery was a bit delayed and I couldn't track my order. Overall I am happy to receive my plants and they look good..
3.33
Fair

gardens4you.ie replies: 12/07/2019
Parcel can be track online on www.dpd.ie if you do not received the automatic email confirmation just contact our customer service, we will be happy to give you the link for the courier company.

Date of publication
03/07/2019
Date of order
26/06/2019
03/07/2019
Thank you, everything worked well. I would normally be cautious about on line purchase but would certainly use you again.
5.00
Excellent

Date of publication
01/07/2019
Date of order
24/06/2019
01/07/2019
My first time using this company was a bit hesitant as my order got cancelled first time no idea why but rang and was talking to a lovely man who refunded me straight away and told me to reorder I did on the 26/6/19 and I received my order today in great condition the package was in perfect condition so will most definitely be doing more ordering from them 10/10
5.00
Excellent

Date of publication
01/07/2019
Date of order
24/06/2019
01/07/2019
Products came late and damaged
1.67
Poor

gardens4you.ie replies: 08/07/2019
We are sincerely sorry to hear that the order arrived in poor condition during the transit, your order is guaranteed just contact please our customer service with some photos evidence we will be happy to arrange something under our guaranty.

Date of publication
30/06/2019
Date of order
23/06/2019
30/06/2019
Received my plants earlier than anticipated and all 3 plants in good condition.I was surprised to read they can reach to 8ft but hopefully I can take care with the pruning.Not sure if I will see any flowers this summer but looking forward to the Tricolour Buddleja blooming.
Thanking You
Dora Waller
4.33
Good

Date of publication
30/06/2019
Date of order
22/06/2019
30/06/2019
Thank you for the speedy delivery Much appreciated.
5.00
Excellent

Date of publication
30/06/2019
Date of order
22/06/2019
30/06/2019
beautiful plants great service strongly recommended
5.00
Excellent

Date of publication
29/06/2019
Date of order
19/06/2019
29/06/2019
I would have liked each plant to be labelled as to what each was..
I ordered the flowering hedge..
Otherwise all great
4.33
Good

Date of publication
29/06/2019
Date of order
19/06/2019
29/06/2019
Fast delivery and items in excellent order and great price
5.00
Excellent

Date of publication
28/06/2019
Date of order
20/06/2019
28/06/2019
My lower Goods rating was due to the fact that one item was missing from the delivery.
4.67
Excellent

Date of publication
27/06/2019
Date of order
19/06/2019
27/06/2019
Luv em. Growing great.
5.00
Excellent

Date of publication
25/06/2019
Date of order
10/06/2019
25/06/2019
All good, thanks
4.00
Good

Date of publication
23/06/2019
Date of order
16/06/2019
23/06/2019
Good plants. Prompt delivery.
5.00
Excellent

Date of publication
22/06/2019
Date of order
15/06/2019
22/06/2019
A very good experience for my first shop
Eamonn
5.00
Excellent

Date of publication
21/06/2019
Date of order
14/06/2019
21/06/2019
Very disappointed with the Aloe Vera plant's. They arrived in an extremely poor condition they were all partially damaged. The leaves are limp and falling off. The leaves ends broken only one sturdy plant out of four. Have to make use and turn this around.
2.00
Poor

gardens4you.ie replies: 01/07/2019
We are very sorry to hear that the order arrived damaged during the transit, your order is guaranteed just contact please our customer service with some photos evidence we will be happy to arrange something under our guaranty.

Date of publication
16/06/2019
Date of order
04/06/2019
16/06/2019
the box was damaged and open so a couple of the plants looked battered.
3.00
Fair

gardens4you.ie replies: 18/06/2019
Please contact our customer service with some photos if any plants are damaged we will be happy to contact dpd regarding the parcel and in the same time to resend to you the damaged items free of charge.

Date of publication
13/06/2019
Date of order
04/06/2019
13/06/2019
One item slightly damaged. Otherwise everything good.
4.33
Good

Date of publication
13/06/2019
Date of order
06/06/2019
13/06/2019
Excellent product promptly delivered
5.00
Excellent

Date of publication
13/06/2019
Date of order
05/06/2019
13/06/2019
My friend was delighted with his Bonsai.
5.00
Excellent

Date of publication
13/06/2019
Date of order
04/06/2019
13/06/2019
Shorter than expected. But reached on time. Fulfilled the purpose.
4.00
Good

Date of publication
10/06/2019
Date of order
15/04/2019
10/06/2019
Two of the three plants survived the journey, I don't think I would consider buying plants online again.
2.33
Poor

gardens4you.ie replies: 01/07/2019
We are very sorry to hear that some items ordered on our website arrived in poor condition. Please accept our sincerest apologies. Please send photo(s) to our customer service about the plant received we will be happy to organise something according our guaranty.

Date of publication
07/06/2019
Date of order
31/05/2019
07/06/2019
All goods wonderful . Just one question . Today some of the leaves are turning yellow . I gave them a good watering when they arrived yesterday . Please advise . Many thanks Jake.
5.00
Excellent

Date of publication
07/06/2019
Date of order
30/05/2019
07/06/2019
The 2 bonsai suffered the losses of small branches... cannot comment on customers service just yet. Delivery was on time.
2.67
Fair

gardens4you.ie replies: 11/06/2019
We always offer 3 month of guaranty for all the house plants and bonsai. If you have any problem with these 2 specimens received just come back to us on time with some photo evidence we will be happy to apply the guaranty Gardens4you.

Date of publication
07/06/2019
Date of order
31/05/2019
07/06/2019
I was very pleased with the service. The plants were in excellent condition. This was my first time using your service and I’d definitely use it again
5.00
Excellent

Date of publication
07/06/2019
Date of order
30/05/2019
07/06/2019
I ordered 10 red Ostara strawberry plants and 10 white ones arrived. I dont want white strawberries.The plants were of no use to me as I have no extra space and they were of poor quality by the time I got them I emailed gardens4you the day I got them with my complaint but I have had no reply I will not buy from this company again. Scott Potterton
2.00
Poor

gardens4you.ie replies: 11/06/2019
As informed by mail just send photos please to our customer service all orders placed on our website are always guaranteed. We will be happy to replace or to refund of course, this is the guaranty Gardens4 you!

Date of publication
05/06/2019
Date of order
29/05/2019
05/06/2019
Plants arrived in good condition and very quickly
4.00
Good

Date of publication
05/06/2019
Date of order
28/05/2019
05/06/2019
As always delivery of my plants was quick and the plants were of good quality and undamaged.
5.00
Excellent

Date of publication
05/06/2019
Date of order
21/05/2019
05/06/2019
Goods took longer to arrive than I thought, but when delivered were in great condition and the tree looked fabulous. Thanks garden4you.
4.33
Good

Date of publication
04/06/2019
Date of order
28/05/2019
04/06/2019
very efficient
5.00
Excellent

Date of publication
03/06/2019
Date of order
27/05/2019
03/06/2019
A1 service
5.00
Excellent

gardens4you.ie

gardens4you.ie was certified by Trusted Shops on 08/03/2013.

Contact
Achterweg Zuid 33c
2161DX Lisse
Netherlands
melvinjansen@floradirect.nl
gardens4you.ie
Owner
Bulbs Direct B.V.
Achterweg Zuid 33c
2161DX Lisse
Netherlands
Authorized representative
M.E.C. Jansen
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with gardens4you.ie in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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