Certificate for gardens4you.ie

No. X91013A6E41B248608CDF67036EF74FBF
 

Approved on
08/03/2013
Valid until
07/03/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for gardens4you.ie



Good

4.16/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 133 Trusted Shops reviews collected in the last 12 months.
In total, gardens4you.ie has already collected 416 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
22/01/2019
Date of order
02/01/2019
22/01/2019
No issues at all, as ordered
4.67
Excellent

Date of publication
22/01/2019
Date of order
15/01/2019
22/01/2019
Came well packed would buy sgain
5.00
Excellent

Date of publication
20/01/2019
Date of order
13/01/2019
20/01/2019
No hassle order received exactly what was expected and on time, had concerns of the delivering of a bonsai tree but no damage to the tree or pot at all, also was surprised it had insurance for the delivery :)
5.00
Excellent

Date of publication
14/01/2019
Date of order
07/01/2019
14/01/2019
Second order from this website. Can’t believe how well packaged the product it as it makes it’s way from Holland to Ireland. Will be using this site again as it’s very good. Thanks
5.00
Excellent

Date of publication
11/01/2019
Date of order
26/12/2018
11/01/2019
The good not like in the picture (web),delivery very bad,box dumped in front of the door soil every where in box,the shape of the plants poor because the way they were handled.
2.00
Poor

gardens4you.ie replies: 14/01/2019
We are sorry to hear that your parcel was damaged in transit. Rest assured your order is guaranteed. Please contact our customer service, we are always glad to be of help.

Date of publication
04/01/2019
Date of order
12/12/2018
04/01/2019
I purchased 2 Palowima tortomsa
. They arrived healthy and on time.
And let me add that this was only days before Christmas.
They were planted on Christmas Eve.
Great service.
5.00
Excellent

Date of publication
26/12/2018
Date of order
12/12/2018
26/12/2018
Two trees ordered, a plum and a Christmas tree in a pot. Both very nice shape and healthy looking, delivered on time.
5.00
Excellent

Date of publication
23/12/2018
Date of order
15/12/2018
23/12/2018
The order came quickly and was packaged perfectly to avoid damage
5.00
Excellent

Date of publication
21/12/2018
Date of order
14/12/2018
21/12/2018
Pure Class
5.00
Excellent

Date of publication
21/12/2018
Date of order
14/12/2018
21/12/2018
happy with my plants
5.00
Excellent

Date of publication
18/12/2018
Date of order
11/12/2018
18/12/2018
Good quality products, fast delivery. Thank you
5.00
Excellent

Date of publication
17/12/2018
Date of order
10/12/2018
17/12/2018
Excellent customer service, quick and efficient. Due to long transit (5 days) tree was bit dry but still nice. Maybe some "moisturizer" on the bottom of the tree to keep it fresh.. would make a difference :)
4.33
Good

Date of publication
10/12/2018
Date of order
01/12/2018
10/12/2018
Everything was intact and of good quality, thank you
5.00
Excellent

Date of publication
03/12/2018
Date of order
26/11/2018
03/12/2018
Very satisfied
5.00
Excellent

Date of publication
29/11/2018
Date of order
22/11/2018
29/11/2018
The bulbs arrived quickly and were in excellent condition. The live plant was perfect
5.00
Excellent

Date of publication
27/11/2018
Date of order
19/11/2018
27/11/2018
I found the on line shopping easy to do, with plenty of choice and good prices. The delivery was on time, and I was kept informed of the process from start to finish. Couldn't ask for more, just cant wait to get them all in the ground and see the results in the spring. Thank You
Oh, and I have already recommended you to my neighbour and friend.
4.67
Excellent

Date of publication
26/11/2018
Date of order
17/11/2018
26/11/2018
Lovely, strong little plant. Everything was exactly as I ordered it and packed with care
5.00
Excellent

Date of publication
21/11/2018
Date of order
14/11/2018
21/11/2018
Great
5.00
Excellent

Date of publication
20/11/2018
Date of order
11/11/2018
20/11/2018
Excellent service and beautiful plant. Will definately use again
5.00
Excellent

Date of publication
19/11/2018
Date of order
12/11/2018
19/11/2018
Quick, efficient and great service. No hassle shopping and great info on site. Bulbs arrived promptly, well packaged with great instructions and info. Will definitely be using again.
5.00
Excellent

Date of publication
17/11/2018
Date of order
10/11/2018
17/11/2018
Photos can be deceptive
3.33
Fair

gardens4you.ie replies: 26/11/2018
The photos on our website always show a mature product photographed at the best time/period. In autumn and winter it is normal for deciduous plants to have no leaves, time of the year need to be taken in consideration when your order perennials plants of trees.

Date of publication
16/11/2018
Date of order
09/11/2018
16/11/2018
Very good and item in great shape when delivered will defo buy from again
5.00
Excellent

Date of publication
16/11/2018
Date of order
07/11/2018
16/11/2018
Excellent
4.00
Good

Date of publication
07/11/2018
Date of order
27/09/2018
07/11/2018
We looked for particular bulbs for our garden to no avail until we heard about Gardens 4 you and although the bulbs were out of stock at the time, we were notified days later when they were available. We ordered them and just two days later they arrived, well packaged for transport and in excellent condition ready for planting so now roll on spring/summer so we can truly appreciate the colours
4.33
Good

Date of publication
07/11/2018
Date of order
31/10/2018
07/11/2018
Very efficient service.
5.00
Excellent

Date of publication
05/11/2018
Date of order
29/10/2018
05/11/2018
Slight damage to goods
4.33
Good

Date of publication
29/10/2018
Date of order
22/10/2018
29/10/2018
Good prompt delivery and very good bulbs.
4.33
Good

Date of publication
27/10/2018
Date of order
08/10/2018
27/10/2018
The customer service is really great.
It happened, that one plant was damaged and another plant dried out, due to damage of the wrapping.
Both items were replaced immediately.
Furthermore good quality plants, for affordable prices.
I surely will order again.
4.67
Excellent

Date of publication
25/10/2018
Date of order
18/10/2018
25/10/2018
From start to finish everything was brilliant and easy to do I would highly recommend Gardens4 you to all my friends and I will definitely buy more products from you in the future thank you
5.00
Excellent

Date of publication
21/10/2018
Date of order
12/10/2018
21/10/2018
The good very good, but the delivery could improve a little bit just been more carefully.
4.00
Good

Date of publication
12/10/2018
Date of order
05/10/2018
12/10/2018
Delivered on time and good quality plants...
4.67
Excellent

Date of publication
08/10/2018
Date of order
27/09/2018
08/10/2018
Fast delivery and wonderful quality Ordered on a Friday and received it by Monday
5.00
Excellent

Date of publication
07/10/2018
Date of order
30/09/2018
07/10/2018
No complaints what so ever
4.67
Excellent

Date of publication
05/10/2018
Date of order
28/09/2018
05/10/2018
Cannot fault the goods. They need to work on their customer service badly. My order was not confirmed, dispatch was not advised and, although sent by a signed for service, there was no tracking. Two emails asking to know if the order was being dealt with remain unanswered. Strange people.
3.00
Fair

gardens4you.ie replies: 23/10/2018
An email confirmed the payment of your order with Multisafepay, another announced the sending of your order with parcel number. Unfortunately we have not received any emails from you at customerservice@gardens4you.ie Please check if you have any problems with your own email address or ask a confirmation of reading next time to be sure. Stange comment

Date of publication
03/10/2018
Date of order
26/09/2018
03/10/2018
Was reasonably happy, the things that irritates me was that the items arrived some two in a box with one up side down and soil was displaced. The item itself looked like it went through a hurricane. I know they will recover but because I am in the hospitality industry I need these to be instantly attractive to the eye for the guests. Slightly disappointing but I will give them another chance.
3.00
Fair

gardens4you.ie replies: 29/10/2018
We are very sorry to hear that the item ordered on our website arrived in this condition. Normally great care is taken in the packaging of our products and if the parcel had been well protected it can transit in all directions without any problems which was not the case obviously, please accept our sincere apologies.

Date of publication
27/09/2018
Date of order
20/09/2018
27/09/2018
Very good service. Plants a little dishevelled on arrival, but still ok.
4.33
Good

Date of publication
23/09/2018
Date of order
16/09/2018
23/09/2018
Excellent
5.00
Excellent

Date of publication
20/09/2018
Date of order
13/09/2018
20/09/2018
We were happy with the service provided and would certainly be return customers. I had a small problem with my order but Gardens4you dealt with it in a very satisfactory manner.
5.00
Excellent

Date of publication
10/09/2018
Date of order
03/09/2018
10/09/2018
speedy delivery, well packaged
5.00
Excellent

Date of publication
06/09/2018
Date of order
30/08/2018
06/09/2018
Their customer service is excellent. One of the boxes was delivered upside down and the plants inside were damaged. When I emailed them they quickly responded and confirmed that the refund I requested for one of the plants would be processed and told me I had up to a year to request a refund for the other one which really impressed me.
4.33
Good

gardens4you.ie

gardens4you.ie was certified by Trusted Shops on 08/03/2013.

Contact
Achterweg Zuid 33c
2161DX Lisse
Netherlands
melvinjansen@floradirect.nl
gardens4you.ie
Owner
Bulbs Direct B.V.
Achterweg Zuid 33c
2161DX Lisse
Netherlands
Authorized representative
M.E.C. Jansen
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with gardens4you.ie in their own words.

Calculation of the score is based on the overall rating
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4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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