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Top positive review
Aug 14, 2023
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Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet .
Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.
Dead,rotten and unrecognisable plants sent!!!
I have received my order and I have never seen anything like this before: dead, rotten, mouldy and unrecognisable plants. This must be some joke or I don’t even know what to call it. There is no way, you can plant them. I just want my money back and someone to collect that stuff, as I am not wasting more money to send those plants back. I already paid more than 120 euro.
It was good and had a wide choice of plants and prices were very fair.
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Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback.
We are pleased that the delivery was to your satisfaction.
Aug 1, 2023
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Prompt delivery . Very small plants !
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Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback.
We supply relatively young plants that have been grown outdoors, so they require little adjustment and will continue to grow quickly. If there are plants that do not develop as desired, you can always claim our guarantee.
Jul 30, 2023
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Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback.
We are very sorry that you are not satisfied with our service. Please contact our customer service so that we can improve our service for you.
Jul 27, 2023
Verified review
One of the plants were unavailable after order had been made. The second half of my order cam a few days after the first delivery. Your customer service was fast and professional but I would prefer to have avoided needing customer service all together
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Answer by gardens4you.ie
Jul 28, 2023
Thank you for your feedback.
According to our system the missing plant arrived the 26/07/2023. we ship to 22 countries in Europe, mistakes are human - we've done our best to put things right in a positive way.
Jul 14, 2023
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Jul 14, 2023
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Plants arrived in very dehydrated with yellowing to some leaves and obvious holes from insect actiivity.
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Answer by gardens4you.ie
Jul 24, 2023
Thank you for your feedback. It was very hot when we shipped your order. From experience, we know that most plants recover after a good watering and 24-48 hours in the fresh air. If after planting you do not see any change take some picture please and contact our customer service during the 2-month growth guarantee,
Jul 13, 2023
Verified review
Love the fast delivery. They packaging is fantastic. 80%-90% of the plants looked in good condition but 10%-20% of the plants looked either dead, damaged or yellowing leaves.
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Jul 11, 2023
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Very easy to choose the shrubs and good info on each . Fast delivery
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Jul 10, 2023
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Quick and reliable throughout the whole process. High quality plants
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Jul 9, 2023
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Jul 7, 2023
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Did not receive planting instructions as promised
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Answer by gardens4you.ie
Jul 7, 2023
Normally the planting instructions have been sent by email with the invoice automatically and are also visible on our website with the product reference A08950.
Jul 1, 2023
Verified review
Well Packed
The package arrived on time and was well packed and with products in good condition..
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Jun 29, 2023
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broken and dried plants
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Answer by gardens4you.ie
Jul 3, 2023
If you have received damaged products, which we regret, please contact our customer service department within 48 hours, enclosing photos of the damaged products and the order number (and possibly the name of the damaged products so that we can identify them immediately). All orders placed on our website are guaranteed.
Jun 28, 2023
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Delivery
Products were fery dry and grafting on 1 of trees was split.
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Answer by gardens4you.ie
Jul 3, 2023
If you have received damaged products, which we regret, please contact our customer service department within 48 hours, enclosing photos of the damaged products and the order number (and possibly the name of the damaged products so that we can identify them immediately). All orders placed on our website are guaranteed.
Jun 21, 2023
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Quality
Delivery and packaging excellent.
Quality of the plants could be much better.
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Answer by gardens4you.ie
Jun 22, 2023
Thank you for your feedback, our plants are 100% guarantee once planted they will develop for many years. if you have any problem during the 2-month warranty period, please come back to us, of course.
Jun 18, 2023
Verified review
Reasonable option if not a driver.
Delivery a bit slow. Plants in good condition & as described. Should have ordered more compost.. 10 kg bag is tiny. Unfortunately delivery involves a LOT of packaging including plastic. A plastic free option would be a good idea.
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Jun 16, 2023
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What was pictured and what arrived are two different things !
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Answer by gardens4you.ie
Jun 20, 2023
Our photos Always show you a mature product photographed in summer period. The photos are there to show you what the article becomes once planted and mature.
Once planted we offer 2 month grow guarantee
Thank you for your feedback. Please send photo evidence of the plant described in your review we will come back to you with an appropriate solution.
Jun 15, 2023
Verified review
I had a large bare root order that completely died, not one plant. I soaked and followed instructions, watered in with compost. By the time I realized that it was a lost cause, the "warranty" was no longer applicable.
I have taken advantage of the groupings discount- for hedges and lavender - only about 3 of each batch thrive, at least 4 lavender arrived dead, and 3 out of 10 hedge plants.
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Answer by gardens4you.ie
Jun 20, 2023
Thank you for your feedback. We offer a 2-month guarantee on all our products. It is important to return in good time with photos so that we can process your request, as once the guarantee has been honoured the order is definitively closed.
Jun 14, 2023
Verified review
The plants were quite dehydrated & wilted when they arrived. Considering I had spent €75 I was not impressed. I soaked them in water straight away & planted them in my front garden. Time will tell how they do.
Really hoping they are strong plants that will thrive. Thank you
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Answer by gardens4you.ie
Jun 20, 2023
Hello,
Thank you for your feedback.
With the heat and the 4-day transit it is important to soak the plants and leave them in the shade in the fresh air before planting them in the morning or evening in the cool. Do not worry we offer 2 month guarantee.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
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