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Top positive review
Aug 14, 2023
Verified review
Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet .
Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.
Dead,rotten and unrecognisable plants sent!!!
I have received my order and I have never seen anything like this before: dead, rotten, mouldy and unrecognisable plants. This must be some joke or I don’t even know what to call it. There is no way, you can plant them. I just want my money back and someone to collect that stuff, as I am not wasting more money to send those plants back. I already paid more than 120 euro.
I only gave Garden4you one star because I had to to in order to be able to write a review. They do NOT deserve even one star. I ordered 4 x Liriodendron tulipifera trees with the intention of growing 4 x beautiful park trees. I got 4 x rubbish trees, not in any way straight or upright; all with their leaders cut off and all in a hugely potbound condition with completely contorted roots. Despite several amicable but fruitless emails Garden4you are refusing to suitably address the situation they have created. I can return the rubbish to them but at my personal cost which they will not refund and as the return cost is not disimilar to my original payment this is a pointless exercise. I will never buy from them again and I certainly woul;d never ever recommends them to anybody else. This could have been so nice an experience all round and wasn't.
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Answer by gardens4you.ie
Mar 14, 2024
Regarding your concerns about the Liriodendron tulipifera trees you received, please be assured that our products are 100% guaranteed. Once planted straight in the soil, these trees will grow normally and develop into beautiful park trees over time.
We understand your disappointment with the condition of the trees upon arrival. However, please rest assured that we stand behind the quality of our products. If you encounter any issues with the growth or health of the trees, please don't hesitate to contact us. We are here to assist you and ensure your satisfaction with your purchase.
Apr 2, 2024
Verified review
I was disappointed with the two tiny 5 inch plants I received. The box was enormous. Also, I did think I was ordering from an Irish website, I would have ordered from a local website had I known my order was coming from abroad. Local delivery is about 6 euro.
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Answer by gardens4you.ie
Apr 16, 2024
We apologize for any disappointment caused by the size of the plants you received. Our plants are carefully selected and cultivated to ensure they arrive in good condition, despite the size of the packaging required for safe transportation. We understand your preference for local shopping and apologize for any confusion regarding the origin of your order. While we do ship internationally to provide access to our unique selection, we appreciate your feedback and will take it into consideration as we strive to improve our services. If you have any further concerns or questions, please don't hesitate to contact us.
Mar 20, 2024
Verified review
Shipping took to long to start, not to deliver but to start. Order wasn't shipped until a week after and took too long for the cost. I can order items from China for less money and free shipping. Suggest they read their reviews also
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Answer by gardens4you.ie
Apr 16, 2024
We apologize for the delay in processing and shipping your order. We understand the importance of timely delivery and strive to meet our customers' expectations. Your feedback is valuable to us, and we will take it into consideration to improve our shipping processes. We appreciate your patience and understanding. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to contact us.
Mar 13, 2024
Verified review
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Answer by gardens4you.ie
Mar 14, 2024
We noticed you left a one-star rating without any comment. We would love to hear more about your experience and any feedback you may have. Please feel free to share your thoughts with us so we can address any concerns you may have.
Feb 9, 2024
Verified review
Ordered bare rooted phlox and achillea and I am very happy with the quality. The number of roots that arrived was very satisfying, also as I think if they were on the smaller side, then a few extra were added to the order. This alone would encourage me to order again, there’s nothing worse than feeling ripped off.
I followed the email instructions and soaked the plants for a few hours before potting up. The roots plumped up and there was signs of growth.
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Mar 2, 2024
Verified review
Absolutely fabulous selection, packed & shipped fast, quality products and great customer service. I always chose Dutch growers as their expertise and quality supersede most others.
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