gardens4you.ie

Reviews:

You received an automatic email (who maybe arrived in spams or deleted items) because the Poinsettia Jester Red are not allowed for country and Ireland as mentioned on our site. Unfortunately, there's nothing we can do about it.

We regret to inform you that your recent comments have been noted for their inaccuracy and potential harm to our company's reputation. It has come to our attention that you persist in disseminating misleading information about your order, which, we would like to remind you, is covered by a 2-month guarantee. Your order for the conifers was placed in July 2023, and up until last week (December), our customer service had not received any reports of sick plants or delivery issues related to your order. It is crucial to highlight that the conifers were planted in exceptionally hot weather (July) and in unsuitable soil, possibly coupled with the use of fertilizer, which may have resulted in the roots being adversely affected. Contrary to your claims, we have maintained records of your emails explicitly requesting a replacement, which strikes us as peculiar for a customer expressing dissatisfaction with allegedly diseased plants. We would appreciate your cooperation in rectifying the dissemination of false information on various platforms. Your opinion and comments will be duly reported to trusted shops.

Our website, like all other plant websites in Europe, always showcases a mature version of the product you are purchasing, whether it's perennial plants, shrubs, or trees. When you select a product, its description includes information about its size and the diameter of its pot. Our plants are nursery-grown, cultivated outdoors year-round. Between September and February, the plants go into senescence and cease active growth that's why we offer a longer shelf life for plants purchased between september and February with complete transparency for over 30 years.

Nous vendons uniquement des plantes de pépinières cultivées dehors toute l'année. Nous avons 6ºC ici en Hollande. Nous sommes à 42 jours du début de l'hiver et les Hortensias sont des arbustes à feuilles caduques. Comme beaucoup de plantes, ils subissent un processus naturel qui laisse une empreinte visuelle distincte sur leur feuillage fanés, car ces plantes ne sont pas traitées chimiquement. À l'approche de l'hiver, les hortensias commencent à perdre leurs feuilles. Ce processus, parfois perçu comme un déclin, est en fait une adaptation stratégique de la plante pour économiser de l'énergie. Les feuilles, devenues moins nécessaires en raison de la diminution de la lumière du soleil et de la baisse des températures, entrent dans une phase de sénescence. La sénescence marque la fin de la vie utile de la feuille et un caillot se forme à la base de chaque feuille, interrompant la circulation de la sève. Ce processus naturel entraîne un dessèchement progressif des feuilles, qui deviennent de plus en plus fragiles et finissent par se détacher de la plante. Il ne faut pas s'inquiéter de ce processus naturel. Les plantes et leurs feuilles déclinantes, se préparent en fait à l'hiver d'une manière plus résistante. En perdant temporairement leurs feuilles, elles économisent de l'énergie pour survivre aux rigueurs de la saison froide. Rassurez-vous, une fois plantés dans un sol bien drainé, ils se développeront normalement au printemps. La commande est garantie jusqu'au 1er mai 2024.

After dispatch, deliveries take an average of 4-5 working days, not including weekends and public holidays. We are based in Holland and have been shipping to 22 countries in Europe, including our customers in Ireland, for over 20 years. When you click on about us, the history of the company is explained and our address published on the site is no secret to anyone.

After shipping delivery to Ireland can take 4-5 working days (average) wekend and bank holidays not included. According to dpd parcels 05162158793377 and 05162158793378 tracking informations will be update this evening we expect delivery tomorrow. If not please contact our customer service ASAP with your full shipping details.

We deeply regret the inconvenience caused by the damaged plants you received. Please accept our sincerest apologies for this issue, and thank you for bringing it to our attention. To better assess the extent of the damage and address the situation appropriately, could you kindly provide us with photographs of the damaged products? This visual documentation will assist us in evaluating the severity of the damage. We would also like to remind you that our warranty is valid until May 1, 2024. We are fully committed to ensuring your seamless shopping experience and will work diligently to rectify this situation. Once we receive the photographs, we will be able to discuss available options, such as replacing the damaged plants or refunding your order. Our priority is to ensure your complete satisfaction with your purchase. You can send the photographs of the damaged products to our customer service we wil be happy to solve the issue.

Northern Europe lives to the rhythm of the 4 seasons. If you buy nursery plants (cultivated outdoor all year around) at the end of the growing season, just before autumn arrives, it's normal that their growth won't start until next spring. This is why orders between September and October are guaranteed longer than the usual 2 months.

For an unknown reason your parcel shipped on 25/08/2023 and confirmed by us per mail with tracking information https://tracking.dpd.de/status/en_NL/parcel/05162158787269 is returned on 05/09/2023 (today) to our company without any explanation from dpd the transport company. You are leaving a negative review even though you know full well that this unfortunate and rare incident is beyond our company's control. We cannot put a tracking device on every parcel. We ship to a total of 22 countries, so if you don't let our customer service know that your parcel hasn't arrived on time, we can't guess...We prefer to tell you in all honesty. We still have standard camellias in stock (13 in total) if you decide to come back to us and confirm by e-mail your complete shipping address including Eircode we will be happy to send you a complete new order or refund the order of course.

We're sorry if you've had a bad shipping experience with dpd. We ship to 22 countries in Europe with this company and the majority of deliveries go smoothly. Unfortunately, a delivery incident is always possible what we regret.

Thank you for your feedback. Please contact customer service and we will be able to help you further with your complaint.

Our plants are nursery plants grown outdoors all year round and are therefore exposed to a wide range of climatic conditions. We offer a 2-month growth guarantee on all our plants and are confident about the future development of these plants. If not, please come back to us with new photos for the guarantee.

Thank you for your feedback. Please contact customer service and we will be able to help you further with your complaint.

Thank you for your feedback. Please contact customer service and we will be able to help you further with your complaint.

Thank you for your feedback. Please contact customer service and we will be able to help you further with your complaint.

Thank you for your feedback. We are very sorry that the plant did not meet your expectations. We supply relatively young plants that have been grown outdoors, so they require little adjustment and will continue to grow quickly. If the plant does not develop as desired, you can always claim our guarantee,

Thank you for your feedback. We are sorry that the plants do not meet your expectations. We supply relatively young plants that have been grown outdoors, so they require little adjustment and will continue to grow quickly. Also can all information be found on our website under customer service. If there are plants that do not develop as desired, you can always claim our guarantee.

Thank you for your feedback. We are very sorry that the order does not meet you expectations. For the one bare root out of three that after soaking had soft spongey drown patch we arranged a full refund.

Thank you for your feedback. We are very sorry for the delivery delay. Due to an unsuccessful delivery attempt (recipient not located) the parcel was returned to the delivery centre and was then delivered to the residence on August 1st. Please contact our customer service if you have not received the package.

According to our system your order left our company the 21/07/2023 and arrived the 24/07/2023. If you have put a star you certainly had problems with your order take pictures and contact our customer service we will be happy to answer you.