gardens4you.ieReviews

: 4,093Good

4.38

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with Buyer Protection

certified since: 3/8/2013
updated on: 8/17/2022
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 3/8/2013
updated on: 8/17/2022
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for gardens4you.ie

1,239 verified reviews in the last 12 months

4,093 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


5 months ago
There is nothing not to like about 'gardens4you.ie'. The plants were so fresh looking. The service was fast. The packing really impressed me as they not only had such a strong box, but it was divided so as to protect the more fragile plants.On top of this the prices were great, but something that I really, really appreciated (because I am a bit of a novice on plants & don't know one from another ) was the fact that for each plant that I had purchased, they enclosed a sheet explaining exactly how to plant each item along with a photo so that I knew which was which.Before I got my parcel I was thinking that I would have to go back on the website to see which plant was which and what to do with it, but this page saved me all of that bother, so I was delighted to find this sheet enclosed.I definitely give this company full marks all round and am saving up to buy some more plants.
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the most relevant critical review


5 months ago
I ordered 150 lavender plants. About half look damaged and not in great health. Parts of the plant look dead. About 12 look completely dead and I don't expect them to survive.
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Reviews for gardens4you.ie

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(36)
(104)
 Verified review
4 months ago
Delivery took over a week and as a result plants were half dead upon arrival. I also ordered 11live plants and i got 7 live (ish) plants and 4 came as seed packets. Would not buy from here again. Disappointed
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Answer by gardens4you.ie
1 month ago
After shipping delivery is about 4-5 working days. If some plants arrived damaged just send photos evidence to our customer service we will be happy to resend them or to refund them in accordance with our guarantee.
 Verified review
4 months ago
Some plants were missing. The 2 most expensive ones And one other that I had ordered. I have contacted and got a standard response. I am awaiting my issue to be resolved. The standard email said that sending multiple complaints will delay my case Considerably. I bought a lot last year from this shop and there were no issues so I am assuming it’s just a blip or misunderstanding hence 2 star rather than 1 and happy to correct once sorted
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 Verified review
5 months ago
I was disappointed not to say disgusted with the quality of the plant material. I waited two days and kept the plants in the dark as per instructions then, when there was no sign of frost planted some out in the garden. There was mostly dead leaf and the roots were very brown and disintegrating. The rest I planted into small plant pots with seed compost in the green house hoping for some revival. I despair of any life in these examples. The garden plants are totally dead and, as you can see from the photo most of the greenhouse plants are in a dismal state. I shall never again buy anything from Gardens4you and would never recommend you to anybody. It has been a total waste of money and I expect a total refund.
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Answer by gardens4you.ie
1 month ago
It is clear on the photos that the plants have suffered during the transit and we are sorry about that. Just contact our customer service for a new shipping or a refund of course the order is 100% guaranteed.
 Verified review
5 months ago
Not for live plants! Even though it looks like an Irish site, plants are posted from England, which would be fine with bare roots but 4 days in a box for live plants isn't acceptable. In any case the plant I purchased was very leggy and spindly and I would never have bought it from a garden centre.
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 Verified review
5 months ago
I'm being asked to review something before it's being delivered
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Answer by gardens4you.ie
1 month ago
Trusted shop always sends you a message once the order has been shipped to note the products and the delivery. Since orders for Ireland take 4-5 working days to arrive, you have to wait for the package to be delivered before rushing to give 1 star, it makes no sense on your part, sorry to tell you that this way.
 Verified review
5 months ago
You need to change delivery service. Dpd are notoriously bad. Tried to contact them when parcel did not arrive at due time yesterday 5-6pm. Only contact available was a useless bot that kept saying it had been delivered and signed for, which it hadn't. Eventually a neighbour from down the road kindly delivered it as it had been dumped at hers. Lucky for you I have good neighbours or I would now be looking for a refund and you would have lost a customer.
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Answer by gardens4you.ie
1 month ago
Although we regret this, the package had been delivered to the neighbor because you were absent at the time of delivery, we checked with dpd. Rating our customer service 1 star shows the unfortunate fact that you refuse to accept that the delivery person did the best in your case otherwise you would have had to pick up the package at the local dpd depot
 Verified review
5 months ago
Plants arrived in very bad condition
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Answer by gardens4you.ie
1 month ago
Our plants are nursery plants cultivated outdoor, we have 6ºC during the days and -3ºC at night. Just plant them according to our planting instruction and wait to see them growing please the order is 100% guaranteed.
 Verified review
5 months ago
Plants seemed to have arrived dead, very disappointed.
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 Verified review
5 months ago
You ask me to give a review on a plant I have not received yet. I ask, do you as a seller expect me to have by now. must say, I do! Sincerely hope it is in good condition by the time I do hopefully do receive it.
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Answer by gardens4you.ie
1 month ago
After shipping delivery is about 4-5 working days weekend and bank holidays not included. Trusted shops does not ask you to write a review before you receive your order. You can keep the email aside while you wait for the parcel to arrive, specially since your package arrived the next day.
 Verified review
5 months ago
Id appreciate if my order was delivered. I had to pay €12.95 for delivery and it was claimed delivery would be within 4 days. I was invoiced on 3rd April and as of 10th April I have received no information about my delivery. I would not use this site again and I have fingers crossed I will receive my order .
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Answer by gardens4you.ie
1 month ago
After shipping delivery is about 4-5 working days weekend and bank holidays not included. Trusted shops does not ask you to write a review before you receive your order. You can keep the email aside while you wait for the parcel to arrive, specially since your package arrived the next day.
 Verified review
5 months ago
I ordered nine plants, four of which were in good condition. Five of which were either dead or dying on arrival. See photos. I have emailed the company last week and have had no response.
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Answer by gardens4you.ie
1 month ago
All orders placed on our website are guaranteed. Just take contact with our customer service we will be happy to arrange something under our guarantee, we have check in our system no email have been received so far from you, our customer service address is customerservice @gardens4you.ie
 Verified review
5 months ago
I ordered 150 lavender plants. About half look damaged and not in great health. Parts of the plant look dead. About 12 look completely dead and I don't expect them to survive.
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Answer by gardens4you.ie
1 month ago
All orders placed on our website are guaranteed. Just take contact with our customer service we will be happy to arrange something under our guarantee.
 Verified review
5 months ago
You could deliver the stuff for a start
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Answer by gardens4you.ie
1 month ago
After shipping delivery is about 4-5 working days weekend and bank holidays not included. Trusted shops does not ask you to write a review before you receive your order. You can keep the email aside while you wait for the parcel to arrive, specially since your package arrived the next day.
 Verified review
5 months ago
I have received parcel yet. Hope to rate again when it arrives. Thank you. Sarah
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Answer by gardens4you.ie
1 month ago
After shipping delivery is about 4-5 working days weekend and bank holidays not included. Trusted shops does not ask you to write a review before you receive your order. You can keep the email aside while you wait for the parcel to arrive, specially since your package arrived the next day.
 Verified review
5 months ago
First order placed a week ago. Still waiting for it to arrive.
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Answer by gardens4you.ie
1 month ago
After shipping delivery is about 4-5 working days weekend and bank holidays not included. Trusted shops does not ask you to write a review before you receive your order. You can keep the email aside while you wait for the parcel to arrive, specially since your package arrived the next day.
 Verified review
5 months ago
I haven’t received anything yet - you said I to four days - this is day seven!
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Answer by gardens4you.ie
1 month ago
Trusted shops does not ask you to write a review before you receive your order. You can keep the email aside while you wait for the parcel to arrive, specially since your package arrived the next day.
 Verified review
5 months ago
THE PHLOX SUBULATA was in bad conditions was the VINCA MINOR ATROPURPUREA. There were 3 little branches on the azalea & 2 of them were hanging severed from the stem. It was also a tiny plant THE 2 ILEX AQUIFOLIUM GOLDEN KING were nothing like what was illustrated on your catalogues, tiny plants for the price of €29.50. It was a bad experience for Padraig Trimble, New Road, Howth D13VP78 Ireland
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 Verified review
5 months ago
As you have requested a review....I've given it 1-star, as I still have not received my order, which I placed 11 days ago. I have had no update on the shipment. I haven't had a response to my mail looking for an update from 3 days ago. First time using this company
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Answer by gardens4you.ie
1 month ago
Trusted shops does not ask you to write a review before you receive your order. You can keep the email aside while you wait for the parcel to arrive, specially since your package arrived the next day.
 Verified review
5 months ago
There are no care instructions with the product. How to feed, how to prune, when to prune, very disappointed
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Answer by gardens4you.ie
1 month ago
Care instructions are always printed on the invoice included in the parcel and they are also visible on our website under the product description.
 Verified review
5 months ago
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