gardens4you.ie
Reviews:

570 reviews in the last 12 months5,546 total reviews  

4.52
Excellent

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Most relevant positive review

Mar 7, 2024
 Verified review
The cardboard box should have sort of root retainer inside to prevent football moving so the young trees don't fly around during (wrong)transport. That would prevent the young shoots from getting damaged. The sticker on the box is clever but during handling thousands such boxes a day in a big mailcenter it will still happen that one gets upside down and break all fragile shoots... I got a delivery with a badly damaged tree and I get a replacement free of charge, no questions asked. That's customer care as it should be...

Most relevant negative review

Mar 14, 2024
 Verified review
I only gave Garden4you one star because I had to to in order to be able to write a review. They do NOT deserve even one star. I ordered 4 x Liriodendron tulipifera trees with the intention of growing 4 x beautiful park trees. I got 4 x rubbish trees, not in any way straight or upright; all with their leaders cut off and all in a hugely potbound condition with completely contorted roots. Despite several amicable but fruitless emails Garden4you are refusing to suitably address the situation they have created. I can return the rubbish to them but at my personal cost which they will not refund and as the return cost is not disimilar to my original payment this is a pointless exercise. I will never buy from them again and I certainly woul;d never ever recommends them to anybody else. This could have been so nice an experience all round and wasn't.
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Reviews for gardens4you.ie

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Oct 10, 2024
 Verified review
Order was complete correct but shrubs were a lot smaller than expected
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Answer by gardens4you.ie
5 days ago
Thank you for your feedback. As we deal in live products, it is inevitable that the sizes of our products may vary from time to time. We offer a growth guarantee for our plants, which you can claim if the plants do not develop.
Oct 16, 2024
 Verified review
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Answer by gardens4you.ie
5 days ago
Thank you for your feedback.
Sep 30, 2024
 Verified review
I was v disappointed with the plants when they arrived. They wer beautifully packaged but the quality of the plants leave a lot to b desired. The plants are smaller than I expected wit little or no leaves
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Sep 28, 2024
 Verified review
Some of the plants looked worse for ware after delivery or were not the healthiest before posting. I thought it was coming from Ireland because it's.ie but plants were posted from Europe
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Oct 1, 2024
 Verified review
All the plants were tossed around in the box and one plant was broken off at the base and withered. It hasn’t survived. The seeds look healthy and I’m looking forward to planting them.
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Sep 10, 2024
 Verified review

No option of Adding to Order

When ordering over the weekend have the flexibility to allow buyers to add to their order.
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Aug 7, 2024
 Verified review
Photo of product was misleading. However, ordering and delivery services were great.
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Answer by gardens4you.ie
Aug 21, 2024
Thank you for your feedback. For many outdoor plants we show pictures of mature plants in full bloom to illustrate how the mature plant will look in your garden. In practice, however, the plants do not flower all year round and we deliberately do not send adult plants. Please contact our customer service directly so that we can help you better
Aug 9, 2024
 Verified review
The plants were in poor condition and smaller than expected
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Answer by gardens4you.ie
Aug 9, 2024
We are very sorry to hear that. If you contact our costumer service, they can help you with this issue and hopefully find you a suitable solution.
Aug 22, 2024
 Verified review
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Jul 7, 2024
 Verified review
My order arrived damaged. I paid for a 2 stem orchid and one stem was snapped off. They offered me a 20% discount. On half an orchid which was for a gift. Also delivery cost was ridiculously high. I do not recommend this company. Only one star for customer service quick reply.
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Jul 23, 2024
 Verified review
One of the Rose bushes nearly dead ..not 1 bud on it..response ..give nature a chance 🙄 If you think you’re buying what’s in the picture on line no ..deliver was fine and hopefully in a year or 2 I’ll have nice rose bushes !
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Answer by gardens4you.ie
Aug 21, 2024
Thank your for your feedback. We are sorry that you are disappointed with your order. Please contact our customer service directly so that we can help you better.
Jul 7, 2024
 Verified review

Incomplete delivery and poor plants

Only a small portion of the order arrived and of that a number of the plants were in very poor condition probably because they didn’t arrive until a week after they shipped. Would not use again
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Jul 24, 2024
 Verified review
Plants were not well packed, everything arrived in chaos. Size and volume of plants were not satisfying at all.
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Answer by gardens4you.ie
Aug 21, 2024
Thank you for your feedback. We are sorry to hear that the plants do not meet your expectations. For many outdoor plants, we show pictures of mature plants in full bloom to illustrate what the mature plant will look like in your garden. In practice, however, the plants do not flower all year round and we deliberately do not send adult plants. Please contact directly our customer service and we are happy to assist you
Aug 1, 2024
 Verified review
Plants are very poor quality, I don't think any of the will survive,very disappointed 😕
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Answer by gardens4you.ie
Aug 21, 2024
Thank you for your feedback. We are sorry that you are disappointed with your order. Please contact our customer service directly so that we can assist you better.
Jul 27, 2024
 Verified review
Unfortunately my plants weren't good when they arrived
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Answer by gardens4you.ie
Aug 21, 2024
Thank you for your feedback. We are sorry to hear that the plants are not as expected. Please contact directly our customer service and we will be happy to assist you further.
Jul 31, 2024
 Verified review
The Jack Frost is in very poor condition.
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Answer by gardens4you.ie
Aug 21, 2024
Thank you for your feedback. Please contact our customer service directly so that we can assist you better.
Jul 13, 2024
 Verified review
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Jul 8, 2024
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Mar 14, 2024
 Verified review

Dissappointed, Frustrated and Out of Pocket.

I only gave Garden4you one star because I had to to in order to be able to write a review. They do NOT deserve even one star. I ordered 4 x Liriodendron tulipifera trees with the intention of growing 4 x beautiful park trees. I got 4 x rubbish trees, not in any way straight or upright; all with their leaders cut off and all in a hugely potbound condition with completely contorted roots. Despite several amicable but fruitless emails Garden4you are refusing to suitably address the situation they have created. I can return the rubbish to them but at my personal cost which they will not refund and as the return cost is not disimilar to my original payment this is a pointless exercise. I will never buy from them again and I certainly woul;d never ever recommends them to anybody else. This could have been so nice an experience all round and wasn't.
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Answer by gardens4you.ie
Mar 14, 2024
Regarding your concerns about the Liriodendron tulipifera trees you received, please be assured that our products are 100% guaranteed. Once planted straight in the soil, these trees will grow normally and develop into beautiful park trees over time. We understand your disappointment with the condition of the trees upon arrival. However, please rest assured that we stand behind the quality of our products. If you encounter any issues with the growth or health of the trees, please don't hesitate to contact us. We are here to assist you and ensure your satisfaction with your purchase.
Apr 16, 2024
 Verified review

Avoid

I spent over €130 purchasing a range of plants, I knew that they would be small but what I received were absolutely tiny . I ordered 2 hydrangeas and both were small twigs with a couple of tiny leaves for €7.95 each, I could have purchased a fully grown plant locally for €20. I was really shocked by the minuscule size of everything and I would imagine that if they survive it will take years for these to flower. My camellia was not much better. On the sheet that was sent to me after my order was processed it says that several of the bulbs/ roots I bought are highly toxic but there was nothing about this on the write ups before I bought them………not ideal with small children and pets. I had read negative reviews but because some were positive I thought I would chance it myself-BIG MISTAKE
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Answer by gardens4you.ie
Apr 16, 2024
We apologize for any disappointment caused by the size of the plants you received. As a nursery specializing in outdoor cultivation, we do not sell plants from heated greenhouses, unlike many garden centers. Our plants are sold based on their size and the descriptions provided on our website, with photos depicting mature plants typically photographed during winter. We ship to 22 countries in Europe, and as our websites are self-service platforms, it's important for customers to carefully read the descriptions of bulbs. We always note in the description if bulb or root products are toxic. It's possible you may have missed this information during your purchase. We understand your concerns regarding the size and potential toxicity of the plants. We strive to ensure transparency and customer satisfaction, and we apologize if this information was not clear to you before your purchase. If you have any further questions or concerns, please feel free to contact us. We value your feedback and aim to address any issues you may have experienced.