gardens4you.ie
Reviews:

765 reviews in the last 12 months5,008 total reviews  

4.42
Good

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Certified since: Mar 8, 2013
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Top positive review

Aug 14, 2023
 Verified review
Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet . Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.

Top negative review

Jun 7, 2023
 Verified review
Dead,rotten and unrecognisable plants sent!!! I have received my order and I have never seen anything like this before: dead, rotten, mouldy and unrecognisable plants. This must be some joke or I don’t even know what to call it. There is no way, you can plant them. I just want my money back and someone to collect that stuff, as I am not wasting more money to send those plants back. I already paid more than 120 euro.
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Reviews for gardens4you.ie

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Jun 3, 2023
 Verified review

Poor service

Purchased tree a week ago. Shipped 5 days ago but still not delivered. DPD tracking is a disaster - continuously being re-routed. Item has been boxed and in transit for over a week with no water. Will be interesting to see condition when it arrives (If ever).
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Answer by gardens4you.ie
Jun 8, 2023
After shipping delivery to Ireland is about 4-5 working days weekend and bank holidays not included. Your order was shipped the 30/05 before the weekend and delivered the 06/06/2023 on time with dpd.
Mar 3, 2023
 Verified review
Begonia tubers arrived Begonia Pendula. I have seen bigger marbles and some as soft as butter. I would suggest tighter quality control. and a photo of not only the plaint in bloom but a photo of the tubers. Not impressed at all.
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Answer by gardens4you.ie
Mar 7, 2023
Thank you for the feedback. Our roots and bulbs are controlled for more than 30 years by experts and official organizations. Take pictures of what you received our customer service will be happy to offer you assistance and advise for this order.
Mar 29, 2023
 Verified review
I was disappointed to be honest. I thought they were expensive for what I received. Hopefully they will grow as they are roots and then a very small plant of witch hazel which need alot of care to get ir established.
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Answer by gardens4you.ie
Apr 7, 2023
Such a low score must have some explanation. We can't find any mail from you in our system. If you were disappointed with your order, which we regret, please take some pictures and contact our customer service department. We will be happy to help you, especially since the products purchased are 100% guaranteed Such a low score must have some explanation. We can't find any mail from you in our system. If you were disappointed with your order, which we regret, please take some pictures and contact our customer service department. We will be happy to help you, especially since the products purchased are 100% guaranteed for a period of 2 months.
Apr 5, 2023
 Verified review
I thought I had bought a plant but they cancelled the order without even notifying me. They also refunded an amount less then what I paid. Tried calling them but no answer. Disgraceful
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Answer by gardens4you.ie
Apr 7, 2023
As informed by mail and Unfortunately since the Brexit it is no longer possible to ship our products to the United Kingdom and Northern Ireland, no order can be place on the website for those destination. The order has been cancelled and refund the same day
Feb 26, 2023
 Verified review
My delivery was dumped over the wall and the pot was smashed. The delivery person should have rang the doorbell and delivered it to the front door instead of throwing it over the wall.
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Answer by gardens4you.ie
Feb 27, 2023
This incident from an unscrupulous delivery person is regrettable and we called the dpd depot in Ireland immediately. We would have preferred to stay on the positive side and have you talk about the replacement that we have arranged as our orders are 100% guaranteed. The star you left will not lower dpd's rating on Trusted Shop but ours which we regret. You could have at least waited for our feedback and responsiveness before leaving a comment of this nature.
Jan 10, 2023
 Verified review
The plants came completely messed with reduced compost. The trees were smaller than measures and photos and one of them was only 3 twigs. Pots were good quality.
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Answer by gardens4you.ie
Jan 10, 2023
We are sincerely sorry to hear that you are disappointed with the items received. Please send photos evidence to our customer service we will be happy to come back to you with some appropriate solution in accordance with our guarantee. Do not worry all orders placed on our website are 100% guaranteed.
Apr 13, 2023
 Verified review
The last order was no longer available for delivery to Ireland I was informed that the flower I ordered was no longer being delivered to Ireland
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Answer by gardens4you.ie
Apr 19, 2023
To leave a negative comment when the restrictions on certain products on our site come directly from the Irish government is not honest on your part because this decision does not belong to us. Many invasive plants are no longer allowed to be exported to your destination it is not a choice of our company but a local decision.
May 25, 2023
 Verified review

Late arrival and poor quality product

Item arrived 2 days later than I paid the shipping for and one of the items I ordered arrived in expreemely poor condition.
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Answer by gardens4you.ie
Jun 13, 2023
Please send photos to our customer service we will be happy to check the plants received and to offer you a solution under our warranty.
May 8, 2023
 Verified review
HAVENT RECEIVED MY ORDER ( A WEEK LATER ) THE TRACKING NUMBER PROVIDED DOES NOT EXIST ACCORDING TO THE COURIER SHIPPING IT
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Answer by gardens4you.ie
May 16, 2023
Our confirmation with tracking arrived probably in your spams or deleted items. The parcel 05162124460333 left our company the 03/05/2023 and was delivered the 08/05/2023 on time.
Jul 30, 2023
 Verified review
Still don’t have delivery very disappointing service. Does not follow through with what they say on the website.
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Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback. We are very sorry for the delivery delay. Due to an unsuccessful delivery attempt (recipient not located) the parcel was returned to the delivery centre and was then delivered to the residence on August 1st. Please contact our customer service if you have not received the package.
Jun 5, 2023
 Verified review
Still haven’t received my strawberry plants they’ll only be fit for the compost heap when/if they arrive
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Answer by gardens4you.ie
Jun 8, 2023
After shipping delivery to Ireland is about 4-5 working days weekend and bank holidays not included. Your order was shipped the 31/05 before the weekend and delivered the 06/06/2023 on time with dpd.
Apr 7, 2023
 Verified review
No communication about delivery and plant delivered was in poor condition
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Answer by gardens4you.ie
Apr 19, 2023
The day your package left an automatic mail announced you the shipment as well as the number of the package (this mail arrived probably in your spam or recycle garbage can). We have not received any mail to date about the order, it is time to take pictures and contact our customer service we will be happy to solve any issue with the order.
Aug 1, 2023
 Verified review
Diseased bulbs , non flowering bulbs non growing bulbs and plants
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Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback. We are very sorry that the order does not meet you expectations. For the one bare root out of three that after soaking had soft spongey drown patch we arranged a full refund.
May 29, 2023
 Verified review
poor quality bulbs and grasses. Dead on arrival
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Answer by gardens4you.ie
Jun 13, 2023
We have checked in our system that Lilium Oriental arrived damaged and the sum of €23.80 has been refunded on an order of €126.85, one star is very poorly rated and graded as the rest will develop normally.
Jan 25, 2023
 Verified review
Items arrived damaged.
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Answer by gardens4you.ie
Jan 26, 2023
We are sorry to hear via Trusted shops that some items arrived damaged. Please take some photos and contact ASAP our customer service we will be happy to solve the problem, the ordered plants are 100% guaranteed.
Feb 27, 2023
 Verified review
Awful condition.
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Answer by gardens4you.ie
Mar 2, 2023
We are sorry to read your disappointment via your comment we cannot find any mail from you in our system. You had ordered a Euonymus alatus Burning Bush which is a plant still dormant in winter and some Saponaria ocymoides Soapwort roots. We are surprised to read that a problem has occurred on these products, especially the roots which are like our plants well packed. Please take some photos of these products and contact our customer service we will be happy to solve the problem.
Jun 18, 2023
 Verified review
Ordered 2 plants 1 was OK other plant was very poor ...dont know if it will survive ...
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Answer by gardens4you.ie
Jun 20, 2023
Thank you for your feedback. If 1 plant arrived in poor condition send photo to our customer service we will be happy to solve the issue with something under our guarantee.
Mar 27, 2023
 Verified review
I have not heard from them I can't get in contact with and nothing arrived not one thing
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Answer by gardens4you.ie
Apr 7, 2023
We have contacted you by automatic email because the address provided was incorrect and without Eircode. Without response from you the order was automatically canceled about 5 days and refunded another automatic email confirmed the refund, thank you to check spam and trash more frequently.
May 5, 2023
 Verified review
I’ve just been told by the lady who the plants were for that they never got deli.
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Answer by gardens4you.ie
May 16, 2023
The order left our company the 25/04/20328 and was delivered the 28/04/2023 by dpd with POD (proof of delivery). If you contest the delivery below take contact ASAP with our customer service and dpd. 04.2023 09:50 Campus Road, Cas ... Delivered. Evidence 28.04.2023 07:58 Campus Road, Cas ... Out for delivery. 25.04.2023 19:24 Vijfhuizen (NL) In transit. 25.04.2023 09:54 DPD data centre Order information has been transmitted to DPD.
May 7, 2023
 Verified review

Magnolia and Wisteria

It will be a miracle if the plants survive they arrived in such poor condition.
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Answer by gardens4you.ie
May 16, 2023
All orders placed on our website are guaranteed. If you have any doubt about the plants received just send photos to our customer service we will be happy to assist you.