gardens4you.ieReviews

: 4,160Good

4.38

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with Buyer Protection

certified since: Mar 8, 2013
updated on: Oct 7, 2022
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Mar 8, 2013
updated on: Oct 7, 2022
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for gardens4you.ie

1,258 verified reviews in the last 12 months

4,160 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Apr 9, 2022
There is nothing not to like about 'gardens4you.ie'. The plants were so fresh looking. The service was fast. The packing really impressed me as they not only had such a strong box, but it was divided so as to protect the more fragile plants.On top of this the prices were great, but something that I really, really appreciated (because I am a bit of a novice on plants & don't know one from another ) was the fact that for each plant that I had purchased, they enclosed a sheet explaining exactly how to plant each item along with a photo so that I knew which was which.Before I got my parcel I was thinking that I would have to go back on the website to see which plant was which and what to do with it, but this page saved me all of that bother, so I was delighted to find this sheet enclosed.I definitely give this company full marks all round and am saving up to buy some more plants.
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the most relevant critical review


Aug 25, 2022
In a nutshell: two out of four plants I received were diseased (the other two are in quarantine waiting to see if they are also diseased) and customer service was rude and argumentive when I tried to ask for my money back (which I did after I had to threaten legal action and lateral flow tests to prove the diseased status of the plants, why is it always a battle?). The customer service in question replied from the UK, the plants came from the Netherlands, I ordered from gardens4you (dot) ie. To get a response from The UK was bizarre as it's through an IE website and I will certainly be reporting gardens4you for using an IE website to "weare" (dot) ie and the relevant authorities for abusing Irish internet infrastructure and cyberspace. I am also calling out the nursery (ies?) in the Netherlands for their obvious poor care of plants and the many holes in gardens4you in general's Standard Operating Procedures and Policies I can immediately digress from my experience. I tried to bring this to their attention and resolve the dispute quietly but after the experience with the UK customer service and no response from Melvin Jansen who I tried to contact I am now bringing this to the public's attention. Save your money DO NOT buy with Gardens4you, buy local or nationally (most local/national stores are happy to order more exotic plants for you), and support the Irish economy. We as an Irish customer base deserve better than the poor service from the Netherlands and rude customer service from The UK.
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Reviews for gardens4you.ie

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 Verified review
Feb 6, 2022
I ordered seeds on 30th January have not yet received them. 6th Feb.
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Answer by gardens4you.ie
Mar 11, 2022
Delivery to Ireland is about 4-5 working days after shipping weekend and bank holidays not included. Your order left the 01/03/2022 and was delivered the 07/03/2022 on time. Date Time DPD parcel centre Parcel status+ 07.02.2022 14:42 Shannon County C ... Delivered. Evidence 07.02.2022 07:56 Shannon County C ... Out for delivery. 01.02.2022 21:29 Vijfhuizen (NL) In transit. 01.02.2022 09:12 DPD data centre Order information has been transmitted to DP
 Verified review
Jan 26, 2022
Delivery date was good, but condition of plants that arrived at this time of year, we will have to wait and see exactly what I bought. The 2 Astilbe arendsil Fiery red look little more that roots
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 Verified review
Jan 21, 2022
No details on expected shipping or delivery
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Answer by gardens4you.ie
Jan 31, 2022
Our confirmation email with tracking arrived probably in your spams or deleted items. The order was shipped the 17/01/2022 parcel 05168997479537 delivered the 22/01/2022.
 Verified review
Jan 20, 2022
I had ordered a palm and a pot as a thank you gift for relatives in Dublin. The two items were not delivered at the same time! (I am not sure whether the first or the second delivery was accompanied by the thank you card - was too embarrassed to ask.)
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Answer by gardens4you.ie
Jan 21, 2022
We are obliged to send plants and pot separately otherwise the plant would be crushed by the pot. the pot must also be secured during transport, its ceramic breaks easily in case of shock. We had attached the packages together (bundle) they were separated by the carrier where the delivery on 2 different days what we regret.
 Verified review
Jan 14, 2022
The roses look a bit scrawny we will see how the live
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Answer by gardens4you.ie
Jan 21, 2022
Do not worry every all orders placed on our website are guaranteed. The roses will stay dormant to mid-spring, if you have any problems just come to us for the guarantee.
 Verified review
Jan 9, 2022
Good selection and delivery time plus good response from customer service however out of three orders I have placed 1 had incorrect plants and 1 was missing a couple of plants. While I was refunded it is frustrating not to get what you have ordered when you are planning your garden.
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 Verified review
Dec 29, 2021
I placed my order on the 17th of December and my plants have not arrived till today the 29th of December
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Answer by gardens4you.ie
Jan 18, 2022
We are sorry if the delivery took a long time during the Christmas period, the carrier had promised us a delivery in time they were overwhelmed by the number of packages and delivery requests, once apologies again. Rest assure the order is 100% guaranteed.
 Verified review
Dec 27, 2021
Delivery has not arrived yet
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Answer by gardens4you.ie
Jan 7, 2022
We are sincerely sorry if the delivery took a long time during the Holidays period, the carrier had promised us a delivery in time they were overwhelmed by the number of packages and delivery requests, once apologies again. Rest assure the order is 100% guaranteed.
 Verified review
Dec 27, 2021
MY ORDER DID NOT ARRIVE YET...STILL WAITING PLEASE REFUND ME MY PAYMENT . THIS WAS A XMAS PRESENT FVERY DISAPPOINTED THAT IT DID NOT COME. PLEASE ADVISE .. THANK YOU. APPRECIATE IT IS XMAS BUT IT DID GUARANTEE DELIVERY.
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Answer by gardens4you.ie
Jan 7, 2022
We are sincerely sorry if the delivery took a long time during the holiday season, the carrier had promised us a timely delivery they were overwhelmed by the number of packages and delivery requests, again our apologies. We asked all our customers on the site to refuse the packages that would not arrive in time for Christmas to make your refund, we have well announced and specified that if the package was accepted it could not be refunded unfortunately.
 Verified review
Dec 18, 2021
Plants are not as they are represented in pictures
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Answer by gardens4you.ie
Dec 21, 2021
We advertise nursery plants cultivated outdoor, the photos on our website show you always some mature products photographed in summer period. We are in winter with -6ºC last night planst will develop once planted in spring season, you will just need to protect them with some mulch of some straw during the coldest months of the years.
 Verified review
Dec 18, 2021
Three stars. Simply for the fact that I thought I was buying from an Irish company. Its an Irish website , Dutch company. Makes things awkward for using plant feed as there is no English instructions what so ever , dutch and German only. A bit irritating to receive a product with no English instructions ( especially when buying 150e worth of plants and plant feed will figure it out its just a meere type and translate in Google. Highly recommended that this company fixes that issue though. 5 stars all the way if so , for efficiency, fast and easy service.
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Answer by gardens4you.ie
Dec 21, 2021
It is not a secret that our company is based in the Netherlands our address is visible on the website and we explain who we are and what we do in the section "Who we are". We have check in our system you place the order 3-1031590 and we can clearly see the care and planting instruction of your order in English It's a pity that you take away stars for something that is in your language like the first instruction of your order below: Citrus trees - during spring and summer fertilize regularly with a standard liquid fertilizer. Always apply water from the top of the plant allowing the excess to drain. Never let the plant sit in water, it will cause rot. Plants with fruit should be kept in a light place in the living room for the winter next to a bright window. Plants without fruit should be kept in a light but cool place (10°-20°C) to promote budding such as a windowsill. This plant is cold resistant, but not frost resistant. They can be brought inside for the winter and left back out in the summer. Each spring the shrub ought to be transplanted to a larger pot, use an Azalea or heather type potting compost. Pruning should occur during the period of dormancy or right when the new spring growth appears. For additional instructions see product packaging.
 Verified review
Dec 11, 2021
The plant looked nothing like the picture, hardly any leaves and very sparse.
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Answer by gardens4you.ie
Dec 21, 2021
We advertise nursery plants cultivated outdoor, the photos on our website show you always some mature products photographed in summer period. We are in winter with -3ºC last night planst will develop once planted in spring season, you will just need to protect them with some mulch of some straw during the coldest months of the years.
 Verified review
Dec 10, 2021
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Answer by gardens4you.ie
Dec 21, 2021
If you have any problems with your order please take contact with our customer service at customerservice@gardens4you.ie we would like to know why you gave us only 2 stars.
 Verified review
Dec 10, 2021
I was impressed with the freshness and quality of the plants on delivery. However, I had ordered an extra large palm and instead received a plant much smaller than the size I had expected.
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Answer by gardens4you.ie
Dec 21, 2021
The product images shown on the website are of mature products photographed in summer period and are for illustrative purposes only. Variations in size, colour and shape may occur due to the nature of our products. As we deal in live products, it is inevitable that the sizes and colours of our products may vary from time to time, all images and descriptions are approximate. As advertise on our website we send the majority of our plants as naturally growing young plants. These young and robust gardens plants are 1 years guaranteed.
 Verified review
Dec 4, 2021
Please help.I am waiting my parcel long time.I was ordered 27 of November on Gardens4you. N: 3-1027226 Track ID(s):05168997467341. There is my order?
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Answer by gardens4you.ie
Dec 10, 2021
We can see in our system that this order was delivered in 4-5 working days (weekend and bank holidays not included) as advertised on our website. 06.12.2021 14:09 DUBLIN (IE) Delivered. Evidence 06.12.2021 10:20 DUBLIN (IE) Out for delivery. 30.11.2021 21:55 Vijfhuizen (NL) In transit. 30.11.2021 07:52 DPD data centre Order information has been transmitted to DPD.
 Verified review
Dec 4, 2021
I’m giving this one star because I never received my order as of yet!!! And it’s a week today since I ordered it!!
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Answer by gardens4you.ie
Dec 10, 2021
According to dpd the order was delivered the 04/12/2021 with proof of delivery. 04.12.2021 10:49 Drogheda (IE) Delivered. Evidence 04.12.2021 09:07 Drogheda (IE) Out for delivery. 30.11.2021 21:16 Vijfhuizen (NL) In transit. 30.11.2021 10:22 DPD data centre Order information has been transmitted to DPD.
 Verified review
Nov 27, 2021
I have not yet received the plant, so cannot give a fair rating. Mairead
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Answer by gardens4you.ie
Dec 3, 2021
Your order was shipped the 23/11/2021 and delivered the 29/11/2021 so it was right on time. Delivery to Ireland is about 4-5 working days after shipping weekend and bank holidays not included as mentioned on our site. You will always receive an email from Trusted Shop when your order is shipped in order to note our company and our services. This does not mean that you have to note our company immediately while your package is still in transit and the 3-4 working days deadline has not yet passed. Unfortunately we are obliged to report your comment to Trusted shops.
 Verified review
Nov 20, 2021
Still waiting for the consignment!
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Answer by gardens4you.ie
Nov 22, 2021
We see that your parcel got delivered on the 21st of November. Enjoy your order.
 Verified review
Nov 17, 2021
Vase was a bit broken when it arrived. And the card box was way too big for a small vase. Not great for the environment.
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Answer by gardens4you.ie
Nov 17, 2021
Our apologies for this matter. We would suggest to contact our customer service. They can help you with the damaged vase. We would like to thank you for your feedback. We will forward this to our warehouse.
 Verified review
Nov 13, 2021
Normally can't complain, but this time I was disappointed with the waste of packaging, still waiting for my plants to arrive as I'm aware they come in two lots, but I was sent a plant pot in this massive box!! Hoping the delay in my plants don't leave them to shock up on arrival
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