gardens4you.ie
Reviews:

728 reviews in the last 12 months5,099 total reviews  

4.38
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: Mar 8, 2013
The Trustmark indicates trustworthy online retailers.
gardens4you.ie fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Aug 14, 2023
 Verified review
Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet . Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.

Top negative review

Jun 7, 2023
 Verified review
Dead,rotten and unrecognisable plants sent!!! I have received my order and I have never seen anything like this before: dead, rotten, mouldy and unrecognisable plants. This must be some joke or I don’t even know what to call it. There is no way, you can plant them. I just want my money back and someone to collect that stuff, as I am not wasting more money to send those plants back. I already paid more than 120 euro.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for gardens4you.ie

Sort by  
Latest first
(39)
(24)
(55)
Reset
Jun 15, 2023
 Verified review

Some plants arrived damaged, poor customer service

Some plants arrived damaged, plants were packed under pots! customer service dismissive. Won’t be going back. Please note if ordering from Ireland that the company is not Irish and your plants will be shipped from Holland in boxes. Soil was bone dry on most plants. The amount of cardboard used in the packaging was shameful also, enough to make a tree with.
Report review
Answer by gardens4you.ie
Jun 20, 2023
The photos we received showed plants in much better condition than your email. As a reminder, these photos were seen by the quality control manager and our manager. We offered you a 20 % discount on these plants and 2 months warranty on these products. If you read some of the comments on this page, you'll see that a lot of customers say: "arrived in time with recycled packaging ...very pleasant".
Jun 15, 2023
 Verified review
I had a large bare root order that completely died, not one plant. I soaked and followed instructions, watered in with compost. By the time I realized that it was a lost cause, the "warranty" was no longer applicable. I have taken advantage of the groupings discount- for hedges and lavender - only about 3 of each batch thrive, at least 4 lavender arrived dead, and 3 out of 10 hedge plants.
Report review
Answer by gardens4you.ie
Jun 20, 2023
Thank you for your feedback. We offer a 2-month guarantee on all our products. It is important to return in good time with photos so that we can process your request, as once the guarantee has been honoured the order is definitively closed.
Jun 14, 2023
 Verified review
The plants were quite dehydrated & wilted when they arrived. Considering I had spent €75 I was not impressed. I soaked them in water straight away & planted them in my front garden. Time will tell how they do. Really hoping they are strong plants that will thrive. Thank you
Report review
Answer by gardens4you.ie
Jun 20, 2023
Hello, Thank you for your feedback. With the heat and the 4-day transit it is important to soak the plants and leave them in the shade in the fresh air before planting them in the morning or evening in the cool. Do not worry we offer 2 month guarantee.
Jun 7, 2023
 Verified review
Dead,rotten and unrecognisable plants sent!!! I have received my order and I have never seen anything like this before: dead, rotten, mouldy and unrecognisable plants. This must be some joke or I don’t even know what to call it. There is no way, you can plant them. I just want my money back and someone to collect that stuff, as I am not wasting more money to send those plants back. I already paid more than 120 euro.
Report review
Answer by gardens4you.ie
Jun 8, 2023
We advertise plants cultivated outdoor all year along. We send the majority of our plants as naturally growing young plants. These young and robust plants will recover well after planting and sprout anew. Hosta roots are always sent dry so as not to develop disease or mildew they need to be soaked in water prior to plant them Pennisteum are ornamental grasses that turn to straw in autumn and winter. In late spring, the plant becomes an ornamental grass again, as we can see from your photos. The rosebush shows no signs of damage, just like the other items.
Jun 7, 2023
 Verified review
Lavendar plants arrived withered and in poor shape. I have repotted the plants in fresh compost and hope at least one will recover. Lesson learned. I have ordered live plants from Mr Middleton and tgey arrived in tip top shape and condition. Just saying.
Report review
Answer by gardens4you.ie
Jun 8, 2023
Unfortunately it is clear that the plants in the photo have suffered heat damage in transit. Please contact our customer service for a new shipment or a refund.
Jun 5, 2023
 Verified review
Still haven’t received my strawberry plants they’ll only be fit for the compost heap when/if they arrive
Report review
Answer by gardens4you.ie
Jun 8, 2023
After shipping delivery to Ireland is about 4-5 working days weekend and bank holidays not included. Your order was shipped the 31/05 before the weekend and delivered the 06/06/2023 on time with dpd.
Jun 3, 2023
 Verified review

Poor service

Purchased tree a week ago. Shipped 5 days ago but still not delivered. DPD tracking is a disaster - continuously being re-routed. Item has been boxed and in transit for over a week with no water. Will be interesting to see condition when it arrives (If ever).
Report review
Answer by gardens4you.ie
Jun 8, 2023
After shipping delivery to Ireland is about 4-5 working days weekend and bank holidays not included. Your order was shipped the 30/05 before the weekend and delivered the 06/06/2023 on time with dpd.
Jun 2, 2023
 Verified review
Plants were not in a good condition when they arrived!
Report review
Answer by gardens4you.ie
Jun 8, 2023
Please contact our customer service with photos evidence the orders placed on our website are always 100% guaranteed.
Jun 1, 2023
 Verified review

expensive slow shipping, small plants

the order takes a while to be process which is not stated in the delivery time, shipping was expensive and slow, plants arrived at the significantly smaller side of the size scale provided on the website. I would definitely not order again.
Report review
Answer by gardens4you.ie
Jun 8, 2023
The photos on our website show you always a mature product photographed in summer period. After shipping delivery is about 4-5 working days weekend and bank holidays not included. we're in Holland and among the fastest and cheapest on the internet in this sector in the 22 countries where we ship, not to mention the 2-month growth guarantee.
May 29, 2023
 Verified review
poor quality bulbs and grasses. Dead on arrival
Report review
Answer by gardens4you.ie
Jun 13, 2023
We have checked in our system that Lilium Oriental arrived damaged and the sum of €23.80 has been refunded on an order of €126.85, one star is very poorly rated and graded as the rest will develop normally.
May 27, 2023
 Verified review

Ĥydrangea Paniculata Wims Red

Order date: 20/5/23... Arrived 5 days Ireland ...very dry ...leaves withered...2 fell off immediately ...first aid given for 24 hours then planted out in beautiful irish sunshine...other shrubs have arrived with green leaves and not dry...would like replacement as not cheap with postage...over 20 euros
Report review
Answer by gardens4you.ie
Jun 13, 2023
The hydrangea you received develops its foliage on the new year's growth and not on the old wood. Plant please what you have received the order is guaranteed 2 months. If you don't see any growth, please contact our customer service department before the end of the 2-month growth guarantee period with photos of the planted products they will be replace (if we have them in stock or refund). Shipping cost to Ireland is about €14.95 and goes directly to DPD courier we do not own money with shipping.
May 25, 2023
 Verified review

Venus fly trap

I got the Venus fly trap, but it came very poor condition, kind of half death. I hope I can bring back to life ☹️ I'll never buy online flower again.
Report review
Answer by gardens4you.ie
Jun 13, 2023
The heads of carnivorous flowers live for a few days and then die. This is part of the plant's natural cycle, not the result of buying it on the net. Carnivorous flower heads who turn black need to be removed as the plant grows.
May 25, 2023
 Verified review

Late arrival and poor quality product

Item arrived 2 days later than I paid the shipping for and one of the items I ordered arrived in expreemely poor condition.
Report review
Answer by gardens4you.ie
Jun 13, 2023
Please send photos to our customer service we will be happy to check the plants received and to offer you a solution under our warranty.
May 22, 2023
 Verified review
The plant was sick when it arrived. Full of brown spots. Trying to recover it with neem oil treatment now. The rest of the products were fine.
Report review
Answer by gardens4you.ie
Jun 13, 2023
Plants grown outside can sometimes have spots - not a disease, but the result of wind, rain or sun. In nature, plants with immaculate foliage do not exist. Removing the leaves is more effective than treating them, because it's useless: once removed, new leaves will develop.
May 21, 2023
 Verified review
This was a €40 gift for a new home. Had I known it would be sooo much smaller than pictured I would have bought flowers. No not impressed with the sales technique ;( I did write to customer service but no response yet, instead I'm asked to write a review....
Report review
Answer by gardens4you.ie
Jun 8, 2023
The photos on our website show you always a mature product photographed in summer period. Don't worry, buddleia can grow 30 to 40 cm per season. They're hardy shrubs that make great butterfly magnets.
May 18, 2023
 Verified review

Tricolour buddleia …

The tricolour plant I ordered turned out to be three small pods presumably comprising the whole 'plant'. I'll have to wait and see how they turn out. I was disappointed in the size for the price too.
Report review
Answer by gardens4you.ie
Jun 8, 2023
Don't worry, buddleia can grow 30 to 40 cm per season. They're hardy shrubs that make great butterfly magnets.
May 16, 2023
 Verified review
Quality Packaging was OK, had some damage to 1 plants leaves another plant had completely came out of its pot, this could also be due to the shipping company used. Package was left wrong way up and we'll shaken about, plant quality is great and exactly as described
Report review
Answer by gardens4you.ie
Jun 8, 2023
We are sorry to hear that a plant arrived in bad condition, contact our customer service we will be happy to receive a picture of the plant and help you in order to solve the issue with some discount by example.
May 15, 2023
 Verified review

Honest appraisal

My order arrived packed into a single box a day later than expected. One of the plants (the Fatsia Japonica) was already slightly damaged and this must have happened at packaging time. Hope it will recover with some necessary "surgery" and some TLC. Was a bit disappointed but due to my age, acquired disabilities and lack of transport, I will need to rely on online gardening websites in the future.
Report review
Answer by gardens4you.ie
May 16, 2023
We are sorry to hear that a plant arrived in bad condition, contact our customer service we will be happy to receive a picture of the plant and help you in order to solve the issue.
May 14, 2023
 Verified review
Ordered 4 iris ensata last year. They were completely shriveled up and didn’t grow. Ordered the same this year and the same thing happened.. Very disappointed. Drew this to their attention and was dismissed. (Other plants in the order were fine.)
Report review
Answer by gardens4you.ie
May 16, 2023
Your previous order was from april 2022 the guarantee ended in October 2022 and this is the reason why the warranty was void. Our irises are dried rhizomes on a grid. A dry rhizome loses 80% of its volume. Just soak them before planting them in the sunniest part of the garden. The order from 15/04/2023 is guaranteed until the 24/06/2023 don't wait for the end of the warranty to contact us with pictures of these rhizomes if the plants failed to grow.
May 10, 2023
 Verified review
Quick delivery. Of 5 hydrangeas ordered, 3 looked quite robust but 2 were just short stems with only 1 or 2 leaves. Time will tell if they take successfully or not.
Report review
Answer by gardens4you.ie
May 16, 2023
Not all the hydrangeas you have ordered are of the same category. Some of the hydrangeas in your order will only grow on the current year's growth. Do not worry the order is guaranteed until the 02/07/2023 they will have plenty of time to grow.