gardens4you.ie
Reviews:

718 reviews in the last 12 months5,108 total reviews  

4.39
Good

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Top positive review

Aug 14, 2023
 Verified review
Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet . Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.

Top negative review

Jun 7, 2023
 Verified review
Dead,rotten and unrecognisable plants sent!!! I have received my order and I have never seen anything like this before: dead, rotten, mouldy and unrecognisable plants. This must be some joke or I don’t even know what to call it. There is no way, you can plant them. I just want my money back and someone to collect that stuff, as I am not wasting more money to send those plants back. I already paid more than 120 euro.
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Reviews for gardens4you.ie

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May 8, 2023
 Verified review
HAVENT RECEIVED MY ORDER ( A WEEK LATER ) THE TRACKING NUMBER PROVIDED DOES NOT EXIST ACCORDING TO THE COURIER SHIPPING IT
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Answer by gardens4you.ie
May 16, 2023
Our confirmation with tracking arrived probably in your spams or deleted items. The parcel 05162124460333 left our company the 03/05/2023 and was delivered the 08/05/2023 on time.
May 7, 2023
 Verified review

Magnolia and Wisteria

It will be a miracle if the plants survive they arrived in such poor condition.
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Answer by gardens4you.ie
May 16, 2023
All orders placed on our website are guaranteed. If you have any doubt about the plants received just send photos to our customer service we will be happy to assist you.
May 5, 2023
 Verified review
I’ve just been told by the lady who the plants were for that they never got deli.
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Answer by gardens4you.ie
May 16, 2023
The order left our company the 25/04/20328 and was delivered the 28/04/2023 by dpd with POD (proof of delivery). If you contest the delivery below take contact ASAP with our customer service and dpd. 04.2023 09:50 Campus Road, Cas ... Delivered. Evidence 28.04.2023 07:58 Campus Road, Cas ... Out for delivery. 25.04.2023 19:24 Vijfhuizen (NL) In transit. 25.04.2023 09:54 DPD data centre Order information has been transmitted to DPD.
May 4, 2023
 Verified review

Missing items on every order

I have placed to separate orders with you and both have had missing items.
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Answer by gardens4you.ie
May 16, 2023
We are sorry about what happened and we mentioned it to you. We know that on the 2 orders sent packages that were bundles (several boxes attached together) were separated and lost by dpd. We have after investigation with the carrier as soon as possible replaced and refunded what could not be shipped anymore. It's a pity that your commentary doesn't mention this at all.
May 3, 2023
 Verified review
Ordered few plants from gardens4you.ie The quality of the plants quite poor,one plant just dead. They were delivered from Holland. The description is one, but the reality is the other one. Dont think I'll order again from there.
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Answer by gardens4you.ie
May 16, 2023
Thank you for your feedback. If you have any note on the quality of the products which are guaranteed until 10/06/2023 take photos and contact our customer service we will be happy to help you.
May 3, 2023
 Verified review
have not received my order, can you tell me where it is
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Answer by gardens4you.ie
May 16, 2023
As we are based in the Netherlands, our site recommends that you keep an eye on your mailbox as automatic messages often arrive as spam if you have an antivirus. Again our confirmation email arrived probably in your spams or deleted items and the only thing you think makes sense is to leave a star?The order was shipped the 28/04/2023 delivered the 04/05/2023. 04.05.2023 13:11 WEXFORD, County ... Delivered. Evidence 04.05.2023 07:28 WEXFORD, County ... Out for delivery. 28.04.2023 21:20 Vijfhuizen (NL) In transit. 28.04.2023 14:28 DPD data centre Order information has been transmitted to DPD.
May 2, 2023
 Verified review
I was a bit disappointed when I got the flowers, I thought they were plants, but they were bare root. A few of the bare roots were dry.
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Answer by gardens4you.ie
May 2, 2023
Our site sells plants in various forms flower bulbs, rhizome, roots, plant in pots. It is therefore important to read the description. The roots are always sent dry in order not to develop disease or mold. Most of them need to be soaked in water prior to plant them.
May 2, 2023
 Verified review
I ordered my items on 26th April and I have not received them yet 2nd May
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Answer by gardens4you.ie
May 2, 2023
After shiping delivery to Ireland is about 4-5 working days weekend and bank holidays not included. We were closed on April 27/04/2023, a holiday celebrating the King of Holland's birthday as indicated on our website. Your order with hyacinth arrived today 02/05/2023.
May 1, 2023
 Verified review
I received 6 plants towards the end of last week 28/04/23 and two of those plants look dead. Last rights wouldn't even save them. I can't understand 12cm pots with a two foot stick coming out of them. 2 sticks in each pot these may be good at a later stage when the plant grows. I understand for packaging etc etc but could be done better. This is not the first time I have received plants from Gardens4You in this state.
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Answer by gardens4you.ie
May 2, 2023
Blueberry and rubus doesn't have leaves and can appear dead on arrival, that is the time of year we have -1ºC at night and 9ºC right now in the beginning of May normally in other years the leaves are already out but this year it is very cold. If you scratch away a small section of bark with your finger nail with will see that the bark is green underneath. Once planted the plants will grow normally.
May 1, 2023
 Verified review
I haven’t received my order yet
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Answer by gardens4you.ie
May 2, 2023
After shiping delivery to Ireland is about 4-5 working days weekend and bank holidays not included. We were closed on April 27/04/2023, a holiday celebrating the King of Holland's birthday as indicated on our website. Your order with Achillea arrived today 02/05/2023.
Apr 27, 2023
 Verified review

Not great...you'll probably have to order 30% more than you need

I ordered circa 90 Stipa pony tails...they arrived promptly and I planted them within 48 hours. A couple weeks on and 25 have died. I've sent 2 emails to customer service asking if they can be replaced as explained on the website, but have not even received a reply. Beware to buyers that you may have to buy 30% + extra to account for plants that die...and don't expect their customer service to actually support or even engage with you.
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Answer by gardens4you.ie
May 2, 2023
Our last email conversation was a month ago and concerned lavenders. You have never contacted us for anything else except the first order which we sent back at our expense because you gave us an incomplete order as well as the wrong city.
Apr 26, 2023
 Verified review

Apple trees

Was expecting the trees to be more advanced.One of the trees didn’t even have a leaf .Hopefully they will grow to be healthy trees hard to know 🤞
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Answer by gardens4you.ie
May 2, 2023
Our plants are cultivated outdoor. We have -1ºC at night and 12ºC during the day, it is very cold for a month of May. Do not worry the order is guaranteed, the leaves will develop later once the tree will be planted.
Apr 23, 2023
 Verified review
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Answer by gardens4you.ie
May 2, 2023
We have checked in our system no mail and no feedback. Leaving 1 star for a single order of €134.85 will not solve your problem. Please contact our customer service for warranty and we will be glad to help you.
Apr 22, 2023
 Verified review
Paid for items no feedback as to when they will arrive. Frustrating
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Answer by gardens4you.ie
May 2, 2023
Our confirmation email with tracking arrived probably in your spams or deleted items. We had sent you a second time the tracking of your order following your request. As we checked the status of your order it has been delivered. We hope everything is fine with your order.
Apr 20, 2023
 Verified review

Good site, with some room for improvement

The information is not consistent. It says Non poisonous and Poisonous in two different places for the same plants. Also the website is scrappy, it signs out automatically after some time and clears the shopping cart. I like to take my time selecting plants after considering several factors. It was annoying to lose all the items in the cart just when you're ready to add another few. Finally, the pricing is inconsistent too in terms of value - some plants are good value, some are overpriced. I'm planting a new largish garden, and wanted to pick up all plants from here to make the most of the shipping price however some were too pricey to consider. Guess I'll have to go to the neighbourhood garden centre for those
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Answer by gardens4you.ie
May 2, 2023
Thank you for your feedback. Let's face it, 70% of the plant kingdom contains plants that are poisonous or dangerous if ingested alone. And 70% of these plants are found every day in our homes and gardens without any accident, because this is very rare in the whole world.If your shopping cart is empty it would be necessary to accept the cookies and not to block them check this in your internet browser and in your options.
Apr 17, 2023
 Verified review

Buy but no delivery or response from business..

I placed an order on the 10 April. Upon payment invoice stated I would receive order within four days. After four days elapsed and my order was not delivered , I sent an email enquiring when the order will be delivered. I got a response stating that a ticket has been issued to follow up someone would contact me shortly. I was also told to be patient and that gardens 4you were very busy, and sending emails would only delay issue being resolved. After two days I still had nobody contacting me. Now a week later and still no phone call email, or order delivery. What a shame if businesses treat paying customers as if they are actually more of an inconvenience and treat them in such a condescending way. I shall rather pay more and support local village nursery
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Answer by gardens4you.ie
Apr 19, 2023
You contacted our customer service department on the weekend when we were closed, sending multiple emails of frustration and saying things you must regret. We came back to you immediately informing you that the package was on its way but that you could still refuse it. The package was accepted the next day 18/04/2023 since you tried everywhere to make us wrong and to obtain the refund of this order via Trusted shops by pretending not to have received any answer from us, we will report you and provide Trusted shops with the evidence of our conversations by emails
Apr 14, 2023
 Verified review
An improvement would be me actually receiving the order
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Answer by gardens4you.ie
Apr 19, 2023
Leave a negative comment when your package left normally after the long Easter weekend and arrived on 18/04/2023 has no sense. Our site indicated the resumption of shipments from 11/04/2023 by order of arrival in our system an automatic mail with tracking had been sent to you.
Apr 13, 2023
 Verified review
The last order was no longer available for delivery to Ireland I was informed that the flower I ordered was no longer being delivered to Ireland
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Answer by gardens4you.ie
Apr 19, 2023
To leave a negative comment when the restrictions on certain products on our site come directly from the Irish government is not honest on your part because this decision does not belong to us. Many invasive plants are no longer allowed to be exported to your destination it is not a choice of our company but a local decision.
Apr 12, 2023
 Verified review

DPD let this down

It was a good service but when DPD delivered they dumped the box over the garden wall on top of my friends plants damaging some of them and the box was soaking. DPD let this company down.
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Answer by gardens4you.ie
Apr 19, 2023
Thank you for your feedback. We have contacted your local depot and informed dpd of our sadness and displeasure over this kind of "wild" delivery not to be repeated from them.
Apr 10, 2023
 Verified review

Good quality plants but the delivery charge is way too much .

Good quality plants but the delivery charge is too much.
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Answer by gardens4you.ie
Apr 19, 2023
The shipping cost for Ireland is €18.95 in total we pay €4 per package in addition to the €14.95 and each additional box costs us €18.95. If you group your orders with friends or neighbors these costs are quite acceptable especially if you order 10 trees that will be delivered for €14.95 you won't find cheaper for very good products quality from the Netherlands