gardens4you.ie
Reviews:

671 reviews in the last 12 months5,151 total reviews  

4.37
Good

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Certified since: Mar 8, 2013
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Top positive review

Aug 14, 2023
 Verified review
Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet . Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.

Top negative review

Jun 7, 2023
 Verified review
Dead,rotten and unrecognisable plants sent!!! I have received my order and I have never seen anything like this before: dead, rotten, mouldy and unrecognisable plants. This must be some joke or I don’t even know what to call it. There is no way, you can plant them. I just want my money back and someone to collect that stuff, as I am not wasting more money to send those plants back. I already paid more than 120 euro.
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Reviews for gardens4you.ie

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Apr 22, 2023
 Verified review
Paid for items no feedback as to when they will arrive. Frustrating
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Answer by gardens4you.ie
May 2, 2023
Our confirmation email with tracking arrived probably in your spams or deleted items. We had sent you a second time the tracking of your order following your request. As we checked the status of your order it has been delivered. We hope everything is fine with your order.
Apr 20, 2023
 Verified review

Good site, with some room for improvement

The information is not consistent. It says Non poisonous and Poisonous in two different places for the same plants. Also the website is scrappy, it signs out automatically after some time and clears the shopping cart. I like to take my time selecting plants after considering several factors. It was annoying to lose all the items in the cart just when you're ready to add another few. Finally, the pricing is inconsistent too in terms of value - some plants are good value, some are overpriced. I'm planting a new largish garden, and wanted to pick up all plants from here to make the most of the shipping price however some were too pricey to consider. Guess I'll have to go to the neighbourhood garden centre for those
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Answer by gardens4you.ie
May 2, 2023
Thank you for your feedback. Let's face it, 70% of the plant kingdom contains plants that are poisonous or dangerous if ingested alone. And 70% of these plants are found every day in our homes and gardens without any accident, because this is very rare in the whole world.If your shopping cart is empty it would be necessary to accept the cookies and not to block them check this in your internet browser and in your options.
Apr 17, 2023
 Verified review

Buy but no delivery or response from business..

I placed an order on the 10 April. Upon payment invoice stated I would receive order within four days. After four days elapsed and my order was not delivered , I sent an email enquiring when the order will be delivered. I got a response stating that a ticket has been issued to follow up someone would contact me shortly. I was also told to be patient and that gardens 4you were very busy, and sending emails would only delay issue being resolved. After two days I still had nobody contacting me. Now a week later and still no phone call email, or order delivery. What a shame if businesses treat paying customers as if they are actually more of an inconvenience and treat them in such a condescending way. I shall rather pay more and support local village nursery
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Answer by gardens4you.ie
Apr 19, 2023
You contacted our customer service department on the weekend when we were closed, sending multiple emails of frustration and saying things you must regret. We came back to you immediately informing you that the package was on its way but that you could still refuse it. The package was accepted the next day 18/04/2023 since you tried everywhere to make us wrong and to obtain the refund of this order via Trusted shops by pretending not to have received any answer from us, we will report you and provide Trusted shops with the evidence of our conversations by emails
Apr 14, 2023
 Verified review
An improvement would be me actually receiving the order
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Answer by gardens4you.ie
Apr 19, 2023
Leave a negative comment when your package left normally after the long Easter weekend and arrived on 18/04/2023 has no sense. Our site indicated the resumption of shipments from 11/04/2023 by order of arrival in our system an automatic mail with tracking had been sent to you.
Apr 13, 2023
 Verified review
The last order was no longer available for delivery to Ireland I was informed that the flower I ordered was no longer being delivered to Ireland
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Answer by gardens4you.ie
Apr 19, 2023
To leave a negative comment when the restrictions on certain products on our site come directly from the Irish government is not honest on your part because this decision does not belong to us. Many invasive plants are no longer allowed to be exported to your destination it is not a choice of our company but a local decision.
Apr 12, 2023
 Verified review

DPD let this down

It was a good service but when DPD delivered they dumped the box over the garden wall on top of my friends plants damaging some of them and the box was soaking. DPD let this company down.
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Answer by gardens4you.ie
Apr 19, 2023
Thank you for your feedback. We have contacted your local depot and informed dpd of our sadness and displeasure over this kind of "wild" delivery not to be repeated from them.
Apr 10, 2023
 Verified review

Good quality plants but the delivery charge is way too much .

Good quality plants but the delivery charge is too much.
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Answer by gardens4you.ie
Apr 19, 2023
The shipping cost for Ireland is €18.95 in total we pay €4 per package in addition to the €14.95 and each additional box costs us €18.95. If you group your orders with friends or neighbors these costs are quite acceptable especially if you order 10 trees that will be delivered for €14.95 you won't find cheaper for very good products quality from the Netherlands
Apr 8, 2023
 Verified review
I ordered two standard plants and an Astilbe Fiery Red. I received only 2 standard plants was so disappointed as I really wanted the Astilbe. Was told to search box again as it was in cardboard. Searched @nd recycled no luck. Refund given. Two expensive to send Astilbe.
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Answer by gardens4you.ie
Apr 19, 2023
The astilbes were roots in a small bag filled with plastic soil stuck in the fold of the cardboard. Alas the root was not found we refunded the €3,50 rather than sending back a parcel with all the Co2 that this entails. Nature and the environment is something we are sensitive to.
Apr 7, 2023
 Verified review
No communication about delivery and plant delivered was in poor condition
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Answer by gardens4you.ie
Apr 19, 2023
The day your package left an automatic mail announced you the shipment as well as the number of the package (this mail arrived probably in your spam or recycle garbage can). We have not received any mail to date about the order, it is time to take pictures and contact our customer service we will be happy to solve any issue with the order.
Apr 5, 2023
 Verified review
I thought I had bought a plant but they cancelled the order without even notifying me. They also refunded an amount less then what I paid. Tried calling them but no answer. Disgraceful
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Answer by gardens4you.ie
Apr 7, 2023
As informed by mail and Unfortunately since the Brexit it is no longer possible to ship our products to the United Kingdom and Northern Ireland, no order can be place on the website for those destination. The order has been cancelled and refund the same day
Apr 2, 2023
 Verified review
Scam! This company have a 100% guarantee email, which they send after you order. It is a total scam. I complained about my plants arriving smashed and was completely ignored. They then cancelled the rest of my orders with no explanation or reason. When I enquired, they accused me of being aggressive. Terrible company.
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Answer by gardens4you.ie
Apr 19, 2023
You have in the past during the covid crisis in 2020 sent threatening, aggressive and intimidating emails that we do not wish to publish here as your comments are indecent. You are now automatically reimbursed for your new orders since we no longer wish to welcome you. We sincerely wish the competition good luck in welcoming you.
Mar 29, 2023
 Verified review
I was disappointed to be honest. I thought they were expensive for what I received. Hopefully they will grow as they are roots and then a very small plant of witch hazel which need alot of care to get ir established.
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Answer by gardens4you.ie
Apr 7, 2023
Such a low score must have some explanation. We can't find any mail from you in our system. If you were disappointed with your order, which we regret, please take some pictures and contact our customer service department. We will be happy to help you, especially since the products purchased are 100% guaranteed Such a low score must have some explanation. We can't find any mail from you in our system. If you were disappointed with your order, which we regret, please take some pictures and contact our customer service department. We will be happy to help you, especially since the products purchased are 100% guaranteed for a period of 2 months.