gardens4you.ieReviews

: 4,296Good

4.35

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Valid

with Buyer Protection

certified since: Mar 8, 2013
updated on: Feb 1, 2023
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Mar 8, 2013
updated on: Feb 1, 2023
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for gardens4you.ie

1,163 verified reviews in the last 12 months

4,296 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Apr 9, 2022
There is nothing not to like about 'gardens4you.ie'. The plants were so fresh looking. The service was fast. The packing really impressed me as they not only had such a strong box, but it was divided so as to protect the more fragile plants.On top of this the prices were great, but something that I really, really appreciated (because I am a bit of a novice on plants & don't know one from another ) was the fact that for each plant that I had purchased, they enclosed a sheet explaining exactly how to plant each item along with a photo so that I knew which was which.Before I got my parcel I was thinking that I would have to go back on the website to see which plant was which and what to do with it, but this page saved me all of that bother, so I was delighted to find this sheet enclosed.I definitely give this company full marks all round and am saving up to buy some more plants.
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the most relevant critical review


Aug 25, 2022
In a nutshell: two out of four plants I received were diseased (the other two are in quarantine waiting to see if they are also diseased) and customer service was rude and argumentive when I tried to ask for my money back (which I did after I had to threaten legal action and lateral flow tests to prove the diseased status of the plants, why is it always a battle?). The customer service in question replied from the UK, the plants came from the Netherlands, I ordered from gardens4you (dot) ie. To get a response from The UK was bizarre as it's through an IE website and I will certainly be reporting gardens4you for using an IE website to "weare" (dot) ie and the relevant authorities for abusing Irish internet infrastructure and cyberspace. I am also calling out the nursery (ies?) in the Netherlands for their obvious poor care of plants and the many holes in gardens4you in general's Standard Operating Procedures and Policies I can immediately digress from my experience. I tried to bring this to their attention and resolve the dispute quietly but after the experience with the UK customer service and no response from Melvin Jansen who I tried to contact I am now bringing this to the public's attention. Save your money DO NOT buy with Gardens4you, buy local or nationally (most local/national stores are happy to order more exotic plants for you), and support the Irish economy. We as an Irish customer base deserve better than the poor service from the Netherlands and rude customer service from The UK.
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Reviews for gardens4you.ie

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(105)
 Verified review
Oct 17, 2022
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 Verified review
Oct 17, 2022
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 Under review
Oct 14, 2022
Well the plant ha s not yet been delivered and since making the order my personal details have been hacked. It may not be your site or security but it’s the only new thing I’ve done disclosing my contact details.
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Answer by gardens4you.ie
Oct 14, 2022
Your parcel is out of delivery today 14/10/2022 you received per mail the tracking. Your parcel was shipped the 10/10/2022 as you know delivery to Ireland is about 4-5 working days weekend and bank holidays not included. Trusted shops does not ask you to write a review before you receive your order. You can keep the email aside while you wait for the parcel to arrive, we kindly ask you to use common sense. Regarding the site and the security problem Your accusations are serious and are based on unfounded assumptions. We will immediately report this to Trusted Shop. Our site is 100% secure and our banking partner Multisafepay uses encrypted transactions, You may well have created this problem yourself by surfing the web or clicking on various links via malware.
 Verified review
Oct 11, 2022
Pricing is fair,very careful packaging.good quality plants
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 Verified review
Sep 30, 2022
Hopefully they have a customer service as well during weekend so any request can be reviewed during those time
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Answer by gardens4you.ie
Oct 3, 2022
Our customer service can be reached by email from Monday to Friday from 9:00 am to 6:00 pm (CET), you can send us emails and photos 24 hours a day and we will try to answer you within 48 hours.
 Verified review
Sep 29, 2022
Plants did not look in the best state. But I am sure I’ll get them going again. That did arrive in a good time and well packaged.
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Answer by gardens4you.ie
Sep 29, 2022
At the end of September with 10ºC at night and 14ºC during the day, perennials, shrubs and trees grown outside are not visually attractive which is quite normal. Plants will sacrifice their foliage in order to prepare for winter. Do not worry they are 100% guaranteed.
 Verified review
Sep 25, 2022
Quick service, but didn't realise they were so small
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Answer by gardens4you.ie
Sep 27, 2022
The sizes of our plants are indicated on the site below the photos, for the most part they are delivered in pots of 9cm diameter 12 or 14cm. It is important to check and to contact us in case of doubt. It is important to check and contact us in case of doubt. You will also find on our site many trees in pots of 21cm diameter fruit trees and ornamental trees for patio and gardens.
 Verified review
Sep 13, 2022
Like the packaging ..always the plants are intact and no damage and above all it comes on time . 👍👍👍
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 Verified review
Sep 10, 2022
Fast delivery. Unfortunately some cacti bought arrived really “battered” despite the good packaging. But I hope to save them.
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Answer by gardens4you.ie
Sep 12, 2022
Please send photo to our customer service we will be happy to solve the problem. Warranty period: Houseplants and Bonsai 1 month Spring bulbs 1 growing season until May 31 at the latest Summer bulbs, seeds and bedding plants 1 growing season until October 1st at the latest Perennials, shrubs and trees 1 year
 Verified review
Aug 31, 2022
they sent out dead plants, then refused to replace them.
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Answer by gardens4you.ie
Sep 1, 2022
All plants have a season of growth and decline where their visual aspect decreases with the arrival of autumn. It is not necessary to believe that a hot and extremely dry summer has been beneficial to plants, the extreme heat has only accentuated the visual aspect of these plants which in late August already have autumn foliage and that in all gardens this year. The plants received are not dead and are 1 year guaranteed.
 Verified review
Aug 29, 2022
What a joke, better off buying seeds and watching them sprout if you want plants this small.
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Answer by gardens4you.ie
Aug 30, 2022
We are sorry to hear that you are disappointed with the plants received. Our plants are nursery plants cultivated outdoor. The size of the plants on our site is always announced .The plants are always measured from the top to the bottom of the disposable plastic pot the measure are international. Do not worry the order is 1 year guaranteed.
 Verified review
Aug 25, 2022
In a nutshell: two out of four plants I received were diseased (the other two are in quarantine waiting to see if they are also diseased) and customer service was rude and argumentive when I tried to ask for my money back (which I did after I had to threaten legal action and lateral flow tests to prove the diseased status of the plants, why is it always a battle?). The customer service in question replied from the UK, the plants came from the Netherlands, I ordered from gardens4you (dot) ie. To get a response from The UK was bizarre as it's through an IE website and I will certainly be reporting gardens4you for using an IE website to "weare" (dot) ie and the relevant authorities for abusing Irish internet infrastructure and cyberspace. I am also calling out the nursery (ies?) in the Netherlands for their obvious poor care of plants and the many holes in gardens4you in general's Standard Operating Procedures and Policies I can immediately digress from my experience. I tried to bring this to their attention and resolve the dispute quietly but after the experience with the UK customer service and no response from Melvin Jansen who I tried to contact I am now bringing this to the public's attention. Save your money DO NOT buy with Gardens4you, buy local or nationally (most local/national stores are happy to order more exotic plants for you), and support the Irish economy. We as an Irish customer base deserve better than the poor service from the Netherlands and rude customer service from The UK.
Report review
Answer by gardens4you.ie
Aug 26, 2022
We have never disrespected our customers, never. We explained and informed you why the foliage of these 2 Lonicera caerulea Morena was like this with the heat wave we have been experiencing for more than 8 weeks and the drought in Europe. You immediately refuted, refused and openly denigrated our explanations in an implausible way by taking completely irrelevant examples that had nothing to do with your initial complaint. In the end you received a refund of €15 for these 2 plants. Our company is based in the Netherlands and the fact that we manage several sites in Europe is no secret to anyone. Our VAT number and our physical address are visible and published everywhere on the site. We will report your review to Trusted Shop and provide our email conversation, to show that we were never rude and that your comment is simply a free and incomprehensible attack.
 Verified review
Aug 25, 2022
Plants arrived in very poor condition.Have waited three days to see will they come back to life. Very disappointed. Didn't survive seven days in transit.
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Answer by gardens4you.ie
Aug 26, 2022
We are sorry to see that the plants has suffered from the heat during the transit. Please contact our customer service we will be happy to arrange the refund for the damaged good.
 Verified review
Aug 22, 2022
Fast, reliable, efficient. Just a bit pricey on delivery
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 Verified review
Aug 21, 2022
Order placed 14.08.22 - no information if or when items will be dispatched. Obviously items not yet received and I have doubts that I will ever receive them.
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Answer by gardens4you.ie
Aug 26, 2022
Unfortunately you provided an incomplete address without Eircode. An automatic email was sent to you in order to correct the initial address without response from you within 5 days our system has cancelled and refunded the order.
 Verified review
Aug 19, 2022
Very inferior product
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Answer by gardens4you.ie
Aug 26, 2022
The hostas you received are starting to grow it will take 2-4 weeks for you plants to develop more, you ordered them at the end of August this is just the beginning of the growth. On the pictures the new green leaves are already attacked by snails you can't talk about inferior products if you don't take care of your plantations it's important to stay honest and objective.
 Verified review
Aug 17, 2022
Most if the plants were in tact despite being delivered upside down... But unfortunately a lot of them had browned leaves and probably won't survive.
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Answer by gardens4you.ie
Aug 26, 2022
This natural defense mechanism is normal and does not mean that the plant will die. In times of great heat, the leaves of plants, shrubs and trees become stained and dry. This is normal and is the only way for plants to survive the intense heat and dryness that Europe has been experiencing for more than 2 months.
 Verified review
Aug 17, 2022
The plants are much smaller and look nothing like the photos on the website Chewing gum also stuck to bag around plant, completely disgusting 🤮 I would not recommend this website
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Answer by gardens4you.ie
Aug 26, 2022
The photos on our websites always show a mature product grown outdoors and already planted in the garden to give you an idea of what will happen to the young plants ordered. In hot weather, the leaves of plants, shrubs and trees become stained and dry. This is normal and is the only way for plants to survive the intense heat and drought that Europe has been experiencing for more than 2 months now, we offer 1 year growth guarantee on the plants
 Verified review
Aug 16, 2022
Ordering was easy, but I was disappointed by the appearance on the plant when it arrived. When I contacted the customer services, I was informed it was out of their hands as the plants are grown in gardens and we have just finished a heat wave. The plant looks half dead. Customer services did provide information on how to care for it to get it up to health. I just feel the plant should have been delivered healthy to start with. It is trans portable, could they not have brought them indoors during the peak hours?
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Answer by gardens4you.ie
Aug 26, 2022
Seeing trees with stained leaves, dry or downright losing their foliage during or after a hot and dry summer, is a regular phenomenon, which has already been observed during the previous heat wave. It generally takes one or two seasons for the plants to recover and replenish their reserves. Go outside look at the nature around you in extreme heat or not there is not a tree grown outside that has immaculate leaves. You can't order plants grown outdoors expecting to receive immaculate green leaves in August during a drought with 34°C during the day.
 Verified review
Aug 15, 2022
Flowers s came dead well water all right soaked right through .. what waste of money shouldn't of been sold in state they were..
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Answer by gardens4you.ie
Aug 26, 2022
We are sorry to see these plants arrive in good conditions planted in stony, dry soil that does not reflect our planting advice provided. It is clear that the guarantee will not apply to this order, we prefer to be honest.