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Aug 14, 2023
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Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet .
Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.
Received 20 plants,10 had brown spot and 5 were wilted and in poor health. I didn't expect to have sick plants sent to me. This brown spot didn't happen over night in the box. All the roots had completely outgrown the pots they were shipped in, although these did look healthy, they should have been in the ground with roots that long. I also, and its my own fault, didn't realise that just because the company has a dot IE website, it does not mean they are based in Ireland. I wouldn't usually buy plants that need shipping like this. I buy local plants and Ireland based suppliers to prevent receiving wilted and poor quality plants. Ti.e will tell if these plants can be revived.
Excellent service but disappointed with the poor quality of plants very small and leaves very brown
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Answer by gardens4you.ie
Jun 19, 2024
Thank you for your feedback. As a nursery specialising in outdoor cultivation, we do not sell plants from heated greenhouses, unlike many garden centres. Variations in size, colour and shape may occur due to the nature of our products. As we deal in live products, it is inevitable that the sizes and colours of our products may vary from time to time; We send most of our plants as young plants that grow naturally. The plants recover quickly after planting.
Jun 8, 2024
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Jun 5, 2024
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50% plants received were in very poor condition. And much smaller than the photos advertised.
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Answer by gardens4you.ie
Jun 19, 2024
Thank you for your feedback.
We are very sorry that the delivery is not as expected. The photos on this site are for illustrative purposes only. We send the majority of our plants as naturally growing young plants. We offer 2 months growth guarantee on all of our plants.
If your plants do not develop as expected, please contact us again at the end of this period. We will be happy to assist you further
Jun 3, 2024
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Plants were in poor condition on arrival, especially my lavenders, looks like the box was upside-down a few times during the transport..
Snowball has some sort of disease, black spots on a few leaves on arrival but all leaves now... Sambucos - ordered 3 and 1 was a decent size, one smaller but acceptable, the 3rd one about 1/3 of the size of the biggest... In future I will go to my local garden centre and pay a bit more but at least I can see what I am buying and there plants are always in top condition!
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Answer by gardens4you.ie
Jun 19, 2024
Thank you for your feedback.
We are very sorry to hear that the order is not as expected and that the package was delivered upside-down.
We offer 2 months growth guarantee on all of our plants.
If your plants do not develop as expected, please contact us again at the end of this period. We will be happy to assist you further.
May 29, 2024
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Plants very small
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Answer by gardens4you.ie
Jun 19, 2024
Thank you for your feedback. The photos on this site are for illustrative purposes only. We send the majority of our plants as naturally growing young plants.
We offer 2 months growth guarantee on all of our plants. If your plants do not develop as expected, please contact us again at the end of this period. We will be happy to assist you further.
May 29, 2024
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May 23, 2024
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Bare roots vs plant
I liked that everything was labelled. I didn't get any email or other form of planting instructions. Apart from waiting, I have no way of knowing if the plants will grow from the bare roots. Bit too soon to be able to tell.
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May 22, 2024
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I bought a shrub rose, in a large pot, expecting a reasonably sized plant .
The rise is small, it was obviously a bare root stuffed into a bigger pot, as the compost in the pit bore no resemblance to that around the rose roots.
I wrote to them and they committed to replying within 24 working hours.
That has well passed and I've heard nothing.
Their delivery cost is at the top of the range and it's not fast either.
I feel I have been sold a bum steer.
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Answer by gardens4you.ie
Jun 19, 2024
Thank you for your feedback. We are sorry to hear that you are disappointed with the delivery. We send the majority of our plants as naturally growing young plants. We send them in growing pots so that you can plant them straight away.
In our response to you we asked for pictures which we have not received to date.. Please contact our customer service and we will be happy to assist you further.
May 21, 2024
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I ordered 40 lavender plants and they were almost dead on arrival. I contacted Gardens 4 U and sent them photos. I didn’t get a refund, in fact I was instructed to soak them in water. No refund and I have a mess to contend with.
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Answer by gardens4you.ie
Jun 19, 2024
Thank you for your feedback.
We are very sorry that the lavender arrived in poor condition. Meanwhile we have refunded 90% of the lavender.
We offer 2 months growth guarantee on all of our plants.
If your plants do not develop as expected, please contact us again at the end of this period. We will be happy to assist you further.
May 18, 2024
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Poor delivery
There was no explanation that delivery by dos would take so long.
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Answer by gardens4you.ie
Jun 19, 2024
Thank you for your feedback.
We are very sorry that you are disappointed with the delivery. On our website we state that delivery to Ireland takes 3-5 days. The delivery time is an indication, we cannot guarantee it. According to our information, your parcel was delivered within the delivery time. If you are not satisfied with the delivery, please contact our customer service team directly and they will be happy to help.
May 17, 2024
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Plants look dead on arrival
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May 15, 2024
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May 4, 2024
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I haven’t received my order yet ! So J can’t rate it !
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May 4, 2024
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Apr 29, 2024
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Answer by gardens4you.ie
Jun 19, 2024
Thank you for your feedback.
On our website we state that delivery to Ireland takes 3-5 days. The delivery time is an indication, we cannot guarantee it. According to our information, your parcel was delivered within the delivery time.
If you are not satisfied with the delivery, please contact our customer service team directly and they will be happy to help.
Apr 28, 2024
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Apr 27, 2024
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I ordered few plants and I received 3 almost death
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Apr 27, 2024
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Apr 26, 2024
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Disappointed fungus and dead leaves
Very disappointed with the plants I received. They were packed badly. 14 plants packed into a small box. Which broke two branches on two plants. Dead leaves on three of the plants and 8 of the plants had a fungus. Even DPD delivery couldn't get it right. There are arrows on the box as to what way the box should be standing . I got it at my gate on it's side. Overall very disappointed. Will not purchase from there again
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Apr 23, 2024
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The flower's when they got to my Grans house we're dead there was no birthday message to no soil around the plant and when the delivery driver left them upside down shit service for my Gran who turned 96 not happy something needs to be done.
Gary
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Answer by gardens4you.ie
Jun 19, 2024
Thank you for your feedback.
We are sorry to hear that you are disappointed with the delivery. We offer 2 months growth guarantee on all of our plants.
If your plants do not develop as expected, please contact us again at the end of this period. We will be happy to assist you further.