gardens4you.ie
Reviews:

626 reviews in the last 12 months5,211 total reviews  

4.35
Good

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Top positive review

Aug 14, 2023
 Verified review
Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet . Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.

Top negative review

Jun 7, 2023
 Verified review
Dead,rotten and unrecognisable plants sent!!! I have received my order and I have never seen anything like this before: dead, rotten, mouldy and unrecognisable plants. This must be some joke or I don’t even know what to call it. There is no way, you can plant them. I just want my money back and someone to collect that stuff, as I am not wasting more money to send those plants back. I already paid more than 120 euro.
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Reviews for gardens4you.ie

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Jun 21, 2023
 Verified review

Quality

Delivery and packaging excellent. Quality of the plants could be much better.
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Answer by gardens4you.ie
Jun 22, 2023
Thank you for your feedback, our plants are 100% guarantee once planted they will develop for many years. if you have any problem during the 2-month warranty period, please come back to us, of course.
LP
Linda P.
Dublin
Jun 19, 2023
 Verified review

Lavender tree nothing like image on website

Ordered lavender tree to be delivered to my father for Father’s Day. It looked nothing like the picture on the website. Was very small and skinny with no flowers. Had to re-pot and are hoping will improve. Picture on website very misleading.
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Answer by gardens4you.ie
Jun 20, 2023
Thank you for your feedback. Our photos Always show you a mature product photographed in summer period. The photos are there to show you what the article becomes once planted and mature. Once planted we offer 2 month grow guarantee
Jun 18, 2023
 Verified review
Ordered 2 plants 1 was OK other plant was very poor ...dont know if it will survive ...
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Answer by gardens4you.ie
Jun 20, 2023
Thank you for your feedback. If 1 plant arrived in poor condition send photo to our customer service we will be happy to solve the issue with something under our guarantee.
Jun 18, 2023
 Verified review

Reasonable option if not a driver.

Delivery a bit slow. Plants in good condition & as described. Should have ordered more compost.. 10 kg bag is tiny. Unfortunately delivery involves a LOT of packaging including plastic. A plastic free option would be a good idea.
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Jun 16, 2023
 Verified review
What was pictured and what arrived are two different things !
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Answer by gardens4you.ie
Jun 20, 2023
Our photos Always show you a mature product photographed in summer period. The photos are there to show you what the article becomes once planted and mature. Once planted we offer 2 month grow guarantee
IH
ian h.
kilrush
Jun 16, 2023
 Verified review
One plant fell apart on removing from the pot
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Answer by gardens4you.ie
Jun 20, 2023
Thank you for your feedback. Please send photo evidence of the plant described in your review we will come back to you with an appropriate solution.
Jun 15, 2023
 Verified review

Some plants arrived damaged, poor customer service

Some plants arrived damaged, plants were packed under pots! customer service dismissive. Won’t be going back. Please note if ordering from Ireland that the company is not Irish and your plants will be shipped from Holland in boxes. Soil was bone dry on most plants. The amount of cardboard used in the packaging was shameful also, enough to make a tree with.
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Answer by gardens4you.ie
Jun 20, 2023
The photos we received showed plants in much better condition than your email. As a reminder, these photos were seen by the quality control manager and our manager. We offered you a 20 % discount on these plants and 2 months warranty on these products. If you read some of the comments on this page, you'll see that a lot of customers say: "arrived in time with recycled packaging ...very pleasant".
Jun 15, 2023
 Verified review
I had a large bare root order that completely died, not one plant. I soaked and followed instructions, watered in with compost. By the time I realized that it was a lost cause, the "warranty" was no longer applicable. I have taken advantage of the groupings discount- for hedges and lavender - only about 3 of each batch thrive, at least 4 lavender arrived dead, and 3 out of 10 hedge plants.
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Answer by gardens4you.ie
Jun 20, 2023
Thank you for your feedback. We offer a 2-month guarantee on all our products. It is important to return in good time with photos so that we can process your request, as once the guarantee has been honoured the order is definitively closed.
Jun 14, 2023
 Verified review
The plants were quite dehydrated & wilted when they arrived. Considering I had spent €75 I was not impressed. I soaked them in water straight away & planted them in my front garden. Time will tell how they do. Really hoping they are strong plants that will thrive. Thank you
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Answer by gardens4you.ie
Jun 20, 2023
Hello, Thank you for your feedback. With the heat and the 4-day transit it is important to soak the plants and leave them in the shade in the fresh air before planting them in the morning or evening in the cool. Do not worry we offer 2 month guarantee.
Jun 7, 2023
 Verified review
Dead,rotten and unrecognisable plants sent!!! I have received my order and I have never seen anything like this before: dead, rotten, mouldy and unrecognisable plants. This must be some joke or I don’t even know what to call it. There is no way, you can plant them. I just want my money back and someone to collect that stuff, as I am not wasting more money to send those plants back. I already paid more than 120 euro.
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Answer by gardens4you.ie
Jun 8, 2023
We advertise plants cultivated outdoor all year along. We send the majority of our plants as naturally growing young plants. These young and robust plants will recover well after planting and sprout anew. Hosta roots are always sent dry so as not to develop disease or mildew they need to be soaked in water prior to plant them Pennisteum are ornamental grasses that turn to straw in autumn and winter. In late spring, the plant becomes an ornamental grass again, as we can see from your photos. The rosebush shows no signs of damage, just like the other items.
Jun 7, 2023
 Verified review
Lavendar plants arrived withered and in poor shape. I have repotted the plants in fresh compost and hope at least one will recover. Lesson learned. I have ordered live plants from Mr Middleton and tgey arrived in tip top shape and condition. Just saying.
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Answer by gardens4you.ie
Jun 8, 2023
Unfortunately it is clear that the plants in the photo have suffered heat damage in transit. Please contact our customer service for a new shipment or a refund.
Jun 5, 2023
 Verified review
Still haven’t received my strawberry plants they’ll only be fit for the compost heap when/if they arrive
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Answer by gardens4you.ie
Jun 8, 2023
After shipping delivery to Ireland is about 4-5 working days weekend and bank holidays not included. Your order was shipped the 31/05 before the weekend and delivered the 06/06/2023 on time with dpd.
Jun 3, 2023
 Verified review

Poor service

Purchased tree a week ago. Shipped 5 days ago but still not delivered. DPD tracking is a disaster - continuously being re-routed. Item has been boxed and in transit for over a week with no water. Will be interesting to see condition when it arrives (If ever).
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Answer by gardens4you.ie
Jun 8, 2023
After shipping delivery to Ireland is about 4-5 working days weekend and bank holidays not included. Your order was shipped the 30/05 before the weekend and delivered the 06/06/2023 on time with dpd.
Jun 2, 2023
 Verified review
Plants were not in a good condition when they arrived!
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Answer by gardens4you.ie
Jun 8, 2023
Please contact our customer service with photos evidence the orders placed on our website are always 100% guaranteed.
Jun 1, 2023
 Verified review

expensive slow shipping, small plants

the order takes a while to be process which is not stated in the delivery time, shipping was expensive and slow, plants arrived at the significantly smaller side of the size scale provided on the website. I would definitely not order again.
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Answer by gardens4you.ie
Jun 8, 2023
The photos on our website show you always a mature product photographed in summer period. After shipping delivery is about 4-5 working days weekend and bank holidays not included. we're in Holland and among the fastest and cheapest on the internet in this sector in the 22 countries where we ship, not to mention the 2-month growth guarantee.
May 30, 2023
 Verified review
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May 29, 2023
 Verified review
poor quality bulbs and grasses. Dead on arrival
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Answer by gardens4you.ie
Jun 13, 2023
We have checked in our system that Lilium Oriental arrived damaged and the sum of €23.80 has been refunded on an order of €126.85, one star is very poorly rated and graded as the rest will develop normally.
May 27, 2023
 Verified review

Ĥydrangea Paniculata Wims Red

Order date: 20/5/23... Arrived 5 days Ireland ...very dry ...leaves withered...2 fell off immediately ...first aid given for 24 hours then planted out in beautiful irish sunshine...other shrubs have arrived with green leaves and not dry...would like replacement as not cheap with postage...over 20 euros
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Answer by gardens4you.ie
Jun 13, 2023
The hydrangea you received develops its foliage on the new year's growth and not on the old wood. Plant please what you have received the order is guaranteed 2 months. If you don't see any growth, please contact our customer service department before the end of the 2-month growth guarantee period with photos of the planted products they will be replace (if we have them in stock or refund). Shipping cost to Ireland is about €14.95 and goes directly to DPD courier we do not own money with shipping.
May 25, 2023
 Verified review

Venus fly trap

I got the Venus fly trap, but it came very poor condition, kind of half death. I hope I can bring back to life ☹️ I'll never buy online flower again.
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Answer by gardens4you.ie
Jun 13, 2023
The heads of carnivorous flowers live for a few days and then die. This is part of the plant's natural cycle, not the result of buying it on the net. Carnivorous flower heads who turn black need to be removed as the plant grows.
May 25, 2023
 Verified review

Late arrival and poor quality product

Item arrived 2 days later than I paid the shipping for and one of the items I ordered arrived in expreemely poor condition.
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Answer by gardens4you.ie
Jun 13, 2023
Please send photos to our customer service we will be happy to check the plants received and to offer you a solution under our warranty.