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Top positive review
Aug 14, 2023
Verified review
Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet .
Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.
Dead,rotten and unrecognisable plants sent!!!
I have received my order and I have never seen anything like this before: dead, rotten, mouldy and unrecognisable plants. This must be some joke or I don’t even know what to call it. There is no way, you can plant them. I just want my money back and someone to collect that stuff, as I am not wasting more money to send those plants back. I already paid more than 120 euro.
It will be a miracle if the plants survive they arrived in such poor condition.
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Answer by gardens4you.ie
May 16, 2023
All orders placed on our website are guaranteed. If you have any doubt about the plants received just send photos to our customer service we will be happy to assist you.
May 7, 2023
Verified review
Quick delivery, very good looking plants
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May 7, 2023
Verified review
Delivery was quick, within the week. However,the tree and shrub were much smaller than I expected.
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May 6, 2023
Verified review
Packaging and instructions were excellent. 4 days for delivery is too long for a 14.50 charge, knowing that DPD deliver in 24 hours for everyone else often for less
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May 6, 2023
Verified review
Great service. Would have given 5 stars if company actually based in Ireland!!!
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May 5, 2023
Verified review
I’ve just been told by the lady who the plants were for that they never got deli.
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Answer by gardens4you.ie
May 16, 2023
The order left our company the 25/04/20328 and was delivered the 28/04/2023 by dpd with POD (proof of delivery). If you contest the delivery below take contact ASAP with our customer service and dpd.
04.2023 09:50 Campus Road, Cas ...
Delivered.
Evidence
28.04.2023 07:58 Campus Road, Cas ...
Out for delivery.
25.04.2023 19:24 Vijfhuizen (NL)
In transit.
25.04.2023 09:54 DPD data centre
Order information has been transmitted to DPD.
May 5, 2023
Verified review
Both of my Japanese maples arrived. Delivery was prompt. The plants were slightly smaller than I expected but were packed with care. I will definitely shop again
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May 4, 2023
Verified review
Missing items on every order
I have placed to separate orders with you and both have had missing items.
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Answer by gardens4you.ie
May 16, 2023
We are sorry about what happened and we mentioned it to you. We know that on the 2 orders sent packages that were bundles (several boxes attached together) were separated and lost by dpd.
We have after investigation with the carrier as soon as possible replaced and refunded what could not be shipped anymore. It's a pity that your commentary doesn't mention this at all.
May 4, 2023
Verified review
Received my plants as per order and in good condition (well watered) and well packaged as they were in transit for 5 days because of the bank holiday weekend!
Shipping took longer than expected as I was expecting it from Ireland and couldn't
find my tracking information using the DPD IE website. A small improvement would be to include the NL DPD website along with tracking number in the order summary confirmation. Good communication when I had a query about my order.
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