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Mar 7, 2024
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The cardboard box should have sort of root retainer inside to prevent football moving so the young trees don't fly around during (wrong)transport. That would prevent the young shoots from getting damaged. The sticker on the box is clever but during handling thousands such boxes a day in a big mailcenter it will still happen that one gets upside down and break all fragile shoots...
I got a delivery with a badly damaged tree and I get a replacement free of charge, no questions asked. That's customer care as it should be...
I only gave Garden4you one star because I had to to in order to be able to write a review. They do NOT deserve even one star. I ordered 4 x Liriodendron tulipifera trees with the intention of growing 4 x beautiful park trees. I got 4 x rubbish trees, not in any way straight or upright; all with their leaders cut off and all in a hugely potbound condition with completely contorted roots. Despite several amicable but fruitless emails Garden4you are refusing to suitably address the situation they have created. I can return the rubbish to them but at my personal cost which they will not refund and as the return cost is not disimilar to my original payment this is a pointless exercise. I will never buy from them again and I certainly woul;d never ever recommends them to anybody else. This could have been so nice an experience all round and wasn't.
I was v disappointed with the plants when they arrived. They wer beautifully packaged but the quality of the plants leave a lot to b desired. The plants are smaller than I expected wit little or no leaves
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Sep 28, 2024
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Some of the plants looked worse for ware after delivery or were not the healthiest before posting. I thought it was coming from Ireland because it's.ie but plants were posted from Europe
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Oct 1, 2024
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All the plants were tossed around in the box and one plant was broken off at the base and withered. It hasn’t survived.
The seeds look healthy and I’m looking forward to planting them.
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Oct 10, 2024
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Order was complete correct but shrubs were a lot smaller than expected
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8 days ago
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Sep 14, 2024
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Best selection of plants , quality, price!
Over the years every plant I have ordered (nearly hundred so far!) has been of excellent quality, absolutely accurate in descriptions, very well labelled and packaged. Within a week or so they are delivered to my farm here in Ireland without fuss by DPD. So very happy in every respect. As for pricing, they are most competitive and of very very good value so I'll definitely continue for many years to come.
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Sep 17, 2024
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Customer service experience was excellent, any information and advice was quick and easy to understand. Plants all arrived in fantastic condition with planting advice and follow up care
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Sep 18, 2024
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Really good quality products and well packaged. Only slight negative is delivery is expensive for a small box, but that’s probably not up to them.
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Sep 16, 2024
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Great quality and value
Really impressed with the quality of the flowers, they all arrived healthy and undamaged. The prices were very reasonable too.
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Sep 5, 2024
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Good quality plants!
Every plant that I have received was in excellent condition and were packed carefully!
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Sep 1, 2024
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all my plants always arrive perfectly packed, never damaged. I recommend the plants
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Sep 12, 2024
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I received planting instructions and the bulbs were very good quality