Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Aug 14, 2023
Verified review
Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet .
Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.
Dead,rotten and unrecognisable plants sent!!!
I have received my order and I have never seen anything like this before: dead, rotten, mouldy and unrecognisable plants. This must be some joke or I don’t even know what to call it. There is no way, you can plant them. I just want my money back and someone to collect that stuff, as I am not wasting more money to send those plants back. I already paid more than 120 euro.
Excellent packaging and products. The only little thing is how small a few of the red Robins where.
Report review
2 days ago
Verified review
the quick delivery and trees were lovely.
Report review
2 days ago
Verified review
The box with plants was delivered upside down
I’ve ordered a Boston fern and a flytrap in this shop. The flytrap was meant to be a gift. Unfortunately, when the order was delivered, the box was upside down. Even though all the plants seem to be carefully packed, the flytrap arrived in a very poor condition. I’m not sure it’ll survive. The soil was everywhere and it’s leaves and traps were damaged.
I can understand that it may be a fault of a delivery company, but when I tried to contact the shop with email, I got no response. Don’t appreciate such kind of service.
Report review
2 days ago
Verified review
Report review
3 days ago
Verified review
Great experience
Great quality and fast a reliable delivery. Would definitely recommend.
Report review
3 days ago
Verified review
Report review
3 days ago
Verified review
The plants delivered did not match what I ordered. I think thus may have been intended because when I pointed out the error they gave a partial refund saying the items I ordered were no longer available. It took five or six days and two emails to get a reply. No pickup on their phone.
Report review
Answer by gardens4you.ie
3 days ago
We sincerely apologize for any inconvenience caused by the discrepancy between the plants you received and the ones you ordered. Our delay in responding to your inquiry was due to difficulty in discerning the product labels from the photos you provided, which necessitated clarification. We regret any frustration this may have caused.
Regarding the partial refund, we indeed issued a reimbursement of €11.80 for the product that was out of stock and therefore unavailable. While we strive to ensure accuracy in fulfilling orders, occasional discrepancies may occur, and we appreciate your understanding in such instances.
3 days ago
Verified review
Avoid
I spent over €130 purchasing a range of plants, I knew that they would be small but what I received were absolutely tiny . I ordered 2 hydrangeas and both were small twigs with a couple of tiny leaves for €7.95 each, I could have purchased a fully grown plant locally for €20.
I was really shocked by the minuscule size of everything and I would imagine that if they survive it will take years for these to flower. My camellia was not much better.
On the sheet that was sent to me after my order was processed it says that several of the bulbs/ roots I bought are highly toxic but there was nothing about this on the write ups before I bought them………not ideal with small children and pets. I had read negative reviews but because some were positive I thought I would chance it myself-BIG MISTAKE
Report review
Answer by gardens4you.ie
3 days ago
We apologize for any disappointment caused by the size of the plants you received. As a nursery specializing in outdoor cultivation, we do not sell plants from heated greenhouses, unlike many garden centers. Our plants are sold based on their size and the descriptions provided on our website, with photos depicting mature plants typically photographed during winter.
We ship to 22 countries in Europe, and as our websites are self-service platforms, it's important for customers to carefully read the descriptions of bulbs. We always note in the description if bulb or root products are toxic. It's possible you may have missed this information during your purchase.
We understand your concerns regarding the size and potential toxicity of the plants. We strive to ensure transparency and customer satisfaction, and we apologize if this information was not clear to you before your purchase. If you have any further questions or concerns, please feel free to contact us. We value your feedback and aim to address any issues you may have experienced.
3 days ago
Verified review
V small and not what ordered plants were not in great shape
Report review
Answer by gardens4you.ie
3 days ago
We apologize for the inconvenience caused by the size and condition of the plants you received. Your satisfaction is important to us, and we'd like to ensure that we address your concerns promptly. Could you please contact our customer service team and provide photos of the plants? This will help us better understand the situation and take appropriate action to resolve any issues you may have encountered. Thank you for bringing this to our attention, and we appreciate your cooperation in helping us improve your experience with our products.
4 days ago
Verified review
Quick delivery, plants received in good condition
Report review
5 days ago
Verified review
Easy to view what is available, easy to select and it was delivered to my door
Report review
5 days ago
Verified review
Dead plants, poor customer care, don’t waste your money.
Report review
Answer by gardens4you.ie
3 days ago
Your assertion does not correspond with reality. Your lack of civility towards our company has compelled us to make the decision to cease accepting your orders. This resolution stems from your immature and disrespectful demeanor, which fails to meet the standards of conduct we maintain towards our customers. We kindly asking you to refrain from leaving false comments or reviews on our site while persistently attempting to place orders.
5 days ago
Verified review
If I could give zero stars, I would. Issues with delivery resulted in an exchange with very rude and unaccommodating agent. Dead plants arrived. No refund or adjustment much less apology. Do not waste your money or take a chance. They are not based in Ireland and there are so many more reputable companies selling healthy plants.
Report review
Answer by gardens4you.ie
3 days ago
Your assertion does not correspond with reality. Your lack of civility towards our company has compelled us to make the decision to cease accepting your orders. This resolution stems from your immature and disrespectful demeanor, which fails to meet the standards of conduct we maintain towards our customers. We kindly asking you to refrain from leaving false comments or reviews on our site while persistently attempting to place orders.
5 days ago
Verified review
Thank you guys arrived on time, packed very good waiting the result
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.