gardens4you.ie
Reviews:

634 reviews in the last 12 months5,202 total reviews  

4.34
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Top positive review

Aug 14, 2023
 Verified review
Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet . Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.

Top negative review

Jun 7, 2023
 Verified review
Dead,rotten and unrecognisable plants sent!!! I have received my order and I have never seen anything like this before: dead, rotten, mouldy and unrecognisable plants. This must be some joke or I don’t even know what to call it. There is no way, you can plant them. I just want my money back and someone to collect that stuff, as I am not wasting more money to send those plants back. I already paid more than 120 euro.
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Reviews for gardens4you.ie

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Mar 14, 2024
 Verified review

Dissappointed, Frustrated and Out of Pocket.

I only gave Garden4you one star because I had to to in order to be able to write a review. They do NOT deserve even one star. I ordered 4 x Liriodendron tulipifera trees with the intention of growing 4 x beautiful park trees. I got 4 x rubbish trees, not in any way straight or upright; all with their leaders cut off and all in a hugely potbound condition with completely contorted roots. Despite several amicable but fruitless emails Garden4you are refusing to suitably address the situation they have created. I can return the rubbish to them but at my personal cost which they will not refund and as the return cost is not disimilar to my original payment this is a pointless exercise. I will never buy from them again and I certainly woul;d never ever recommends them to anybody else. This could have been so nice an experience all round and wasn't.
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Answer by gardens4you.ie
Mar 14, 2024
Regarding your concerns about the Liriodendron tulipifera trees you received, please be assured that our products are 100% guaranteed. Once planted straight in the soil, these trees will grow normally and develop into beautiful park trees over time. We understand your disappointment with the condition of the trees upon arrival. However, please rest assured that we stand behind the quality of our products. If you encounter any issues with the growth or health of the trees, please don't hesitate to contact us. We are here to assist you and ensure your satisfaction with your purchase.
Mar 13, 2024
 Verified review
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Mar 13, 2024
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Answer by gardens4you.ie
Mar 14, 2024
We noticed you left a one-star rating without any comment. We would love to hear more about your experience and any feedback you may have. Please feel free to share your thoughts with us so we can address any concerns you may have.
Mar 7, 2024
 Verified review

Young trees damaged during transport

The cardboard box should have sort of root retainer inside to prevent football moving so the young trees don't fly around during (wrong)transport. That would prevent the young shoots from getting damaged. The sticker on the box is clever but during handling thousands such boxes a day in a big mailcenter it will still happen that one gets upside down and break all fragile shoots... I got a delivery with a badly damaged tree and I get a replacement free of charge, no questions asked. That's customer care as it should be...
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Mar 5, 2024
 Verified review
Received in a timely manner, a bit smaller than I expected. Not sure yet if they will survive as there are no buds yet.
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Answer by gardens4you.ie
Mar 5, 2024
In winter, perennial plants, shrubs, and trees that are grown outdoors (where it is 2ºC in the morning) do not yet show growth because the sap is dormant and not yet circulating. Do not worry, once our products are planted in well-drained and clean soil, the order is guaranteed from the date of purchase until May 1, 2024, giving you ample time to contact us with new photos if there is no growth by mid-spring.
Mar 5, 2024
 Verified review

Confusing. I still don't know what have I bought!

I've bought this as on the web site its having "Tarragon Artemisia Dracunculus). The package is confusing. It saying Russian tarragon but the latin name is for French tarragon. Russian tarragon (Artemisia dracunculoides) is very closely related to French tarragon (Artemisia Dracunculus) but has no flavor. The Russian species is larger, coarser, and has no culinary merit.
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Answer by gardens4you.ie
Mar 5, 2024
We can see on our website that you have ordered item A06427, which is Russian Tarragon. The leaves can be used fresh or dried for salads, pickles, vinegar, and soups. It can also be used with chicken and fish dishes, all of which are part of the description on our website.
Mar 2, 2024
 Verified review
Was charged twice for one delivery
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Answer by gardens4you.ie
Mar 5, 2024
As we previously informed you, it is preferable to group your purchases before sending the order and payment, as once the orders arrive in our system, it will not be possible to group them together. Everything is automated, and we ship to 22 countries in Europe. Unfortunately, you had the opportunity to cancel your two orders and make a single one, but the request did not arrive in time. Please note that we do not profit from the shipping fees, as we contribute €3 per shipment.
Feb 21, 2024
 Verified review
2 weeks ago I bought flowers from you, 2 small ones are ok, but the large one for 40 euros started to fall after 2 days, the shoots have no roots, it's as if someone just stuck them in the ground, I'm disappointed because this particular flower does not require any special treatment
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Answer by gardens4you.ie
Feb 23, 2024
We are truly sorry to hear about your experience with the large flower you purchased from, and we apologize for any inconvenience this may have caused you. We strive to provide high-quality products, and it's disappointing to learn that the large plant diOur dedicated team will assist you in finding a suitable solution and addressing your concerns. d not meet your expectations. We assure you that this is not the level of quality we aim to deliver. To resolve this issue promptly, we kindly ask you to reach out to our customer service team with the same photos we will assist you.
Feb 20, 2024
 Verified review

Great plants

Great products. Purchased gorgeous pots as well as plants. Plants very healthy and sent with care. Shipping is pricey but would be worth it if buying a lot
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Feb 19, 2024
 Verified review
Wrong colour flowering plants sent 4 times. Colours do not match website or description.
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Answer by gardens4you.ie
Feb 20, 2024
We sincerely apologize for the inconvenience you experienced with the color of the flowering plants (Saintpaulia violet) you received . Your feedback is valuable to us, and we regret that the colors did not match what was depicted on our website or described.We have processed a refund for the plants in question. Thank you for bringing this matter to our attention, and we appreciate your understanding.
Feb 17, 2024
 Verified review
The bulbs were well packaged, but it would have been nice if there was a picture on each package.
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Feb 17, 2024
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Feb 14, 2024
 Verified review
Stop selling non-viable bareroot fruit trees potted and sold without rooting in and with no fibrous roots whatsoever. Customer service attitude accusitoryvand unhelpful
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Answer by gardens4you.ie
Feb 15, 2024
As we have mentioned in our numerous emails, the Persimmon Diospyros Kaki you received is completely normal for the season and had absolutely nothing to do with being placed on the tiling in your house at room temperature. Our plants are cultivated outdoors in nurseries and deserve better than that. The persimmon should have been planted long ago, as stated in our growth guarantee. You are well aware that persimmons do not have leaves or buds in winter, as you ordered it in mid-January when there was frost and snow in the following days, which we regret particularly. You also know that Persimmon Diospyros have few roots and this did not prevent the plant from growing, on the contrary. We have attempted in vain to assist you and respond to you in a professional manner. You refused our proposition to return the plant in order to obtain a full refund. Unfortunately, your comment demonstrates a lack of listening on your part and a willingness to harm our business, which we deeply regret.
Feb 14, 2024
 Verified review
Plants extremely small
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Answer by gardens4you.ie
Feb 15, 2024
Thank you for taking the time to share your feedback. We appreciate your concern about the size of the plants you received. It's important to note that during the transition from autumn to winter, many plants enter a dormant phase, leading to a temporary halt in visible growth. This natural process is crucial for the plant's overall health and ensures a strong start when the growing season resumes in spring. The small size you observe is likely a result of this dormancy, and we assure you that, given the right care and conditions, the plants will exhibit robust growth when the season is conducive. If there are specific care instructions provided with your order, following them diligently will contribute to the successful development of your plants.
Feb 13, 2024
 Verified review

All around a good service

Easy purchase/ payment. Fast shipping and well packaged.
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BH
Feb 12, 2024
 Verified review
Plants arrived in a good condition
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Answer by gardens4you.ie
Feb 13, 2024
Thank you for your feedback. We're glad to hear that your plants arrived in good condition. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your support!
Feb 9, 2024
 Verified review
Great selection of products at a very competitive price with very fast shipping
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Feb 3, 2024
 Verified review

****

Everything I ordered was delivered on time. But I wanted to order more copies of the item and I will have to pay for delivery again.
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SJ
Jan 13, 2024
 Verified review

Sick expensive plant

I ordered expensive plant and they send me sick plant and responding on my complain that it is only discolour after frost which is not true. The plant obviously has black spots.
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Answer by gardens4you.ie
Jan 15, 2024
All our plants are nursery plants cultivated outdoor all year around. We has the last week -6ºC and -10ºC at night and hardy winds. During the winter period, Mahonia media 'Winter Sun' may exhibit some staining or discoloration on its leaves, and this is considered normal you should not be worry. There are a few reasons why this can occur: Mahonia media 'Winter Sun' is a hardy evergreen shrub, but exposure to cold winter temperatures can still cause stress. The cold weather can lead to desiccation (drying out) of the leaves and result in discoloration. In winter, the sunlight levels are generally lower, and plants may not photosynthesize as actively. This reduced photosynthesis can lead to changes in leaf color. As with many evergreen plants, Mahonia leaves have a lifespan, and older leaves may naturally start to show signs of aging, including discoloration. Other environmental factors, such as wind exposure or fluctuations in temperature, can contribute to leaf discoloration. The discoloration is limited to a few leaves and the overall health of the plant appears good, it is likely just a natural response to winter conditions. However, once planted if you observe widespread discoloration or if the plant's health is a concern, just come back to us because the plant is fully guaranteed until May 1, 2024.
Jan 3, 2024
 Verified review
Good vaue and received on time
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