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Top positive review
Aug 14, 2023
Verified review
Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet .
Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.
Dead,rotten and unrecognisable plants sent!!!
I have received my order and I have never seen anything like this before: dead, rotten, mouldy and unrecognisable plants. This must be some joke or I don’t even know what to call it. There is no way, you can plant them. I just want my money back and someone to collect that stuff, as I am not wasting more money to send those plants back. I already paid more than 120 euro.
Quick delivery. Of 5 hydrangeas ordered, 3 looked quite robust but 2 were just short stems with only 1 or 2 leaves. Time will tell if they take successfully or not.
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Answer by gardens4you.ie
May 16, 2023
Not all the hydrangeas you have ordered are of the same category.
Some of the hydrangeas in your order will only grow on the current year's growth. Do not worry the order is guaranteed until the 02/07/2023 they will have plenty of time to grow.
May 8, 2023
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HAVENT RECEIVED MY ORDER ( A WEEK LATER ) THE TRACKING NUMBER PROVIDED DOES NOT EXIST ACCORDING TO THE COURIER SHIPPING IT
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Answer by gardens4you.ie
May 16, 2023
Our confirmation with tracking arrived probably in your spams or deleted items.
The parcel 05162124460333 left our company the 03/05/2023 and was delivered the 08/05/2023 on time.
May 7, 2023
Verified review
Quick delivery, very good looking plants
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May 7, 2023
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Delivery was quick, within the week. However,the tree and shrub were much smaller than I expected.
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May 6, 2023
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Packaging and instructions were excellent. 4 days for delivery is too long for a 14.50 charge, knowing that DPD deliver in 24 hours for everyone else often for less
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May 6, 2023
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Great service. Would have given 5 stars if company actually based in Ireland!!!
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May 5, 2023
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I’ve just been told by the lady who the plants were for that they never got deli.
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Answer by gardens4you.ie
May 16, 2023
The order left our company the 25/04/20328 and was delivered the 28/04/2023 by dpd with POD (proof of delivery). If you contest the delivery below take contact ASAP with our customer service and dpd.
04.2023 09:50 Campus Road, Cas ...
Delivered.
Evidence
28.04.2023 07:58 Campus Road, Cas ...
Out for delivery.
25.04.2023 19:24 Vijfhuizen (NL)
In transit.
25.04.2023 09:54 DPD data centre
Order information has been transmitted to DPD.
May 5, 2023
Verified review
Both of my Japanese maples arrived. Delivery was prompt. The plants were slightly smaller than I expected but were packed with care. I will definitely shop again
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May 4, 2023
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Missing items on every order
I have placed to separate orders with you and both have had missing items.
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Answer by gardens4you.ie
May 16, 2023
We are sorry about what happened and we mentioned it to you. We know that on the 2 orders sent packages that were bundles (several boxes attached together) were separated and lost by dpd.
We have after investigation with the carrier as soon as possible replaced and refunded what could not be shipped anymore. It's a pity that your commentary doesn't mention this at all.
May 4, 2023
Verified review
Received my plants as per order and in good condition (well watered) and well packaged as they were in transit for 5 days because of the bank holiday weekend!
Shipping took longer than expected as I was expecting it from Ireland and couldn't
find my tracking information using the DPD IE website. A small improvement would be to include the NL DPD website along with tracking number in the order summary confirmation. Good communication when I had a query about my order.
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May 3, 2023
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Ordered few plants from gardens4you.ie The quality of the plants quite poor,one plant just dead. They were delivered from Holland. The description is one, but the reality is the other one. Dont think I'll order again from there.
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Answer by gardens4you.ie
May 16, 2023
Thank you for your feedback. If you have any note on the quality of the products which are guaranteed until 10/06/2023 take photos and contact our customer service we will be happy to help you.
May 3, 2023
Verified review
have not received my order, can you tell me where it is
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Answer by gardens4you.ie
May 16, 2023
As we are based in the Netherlands, our site recommends that you keep an eye on your mailbox as automatic messages often arrive as spam if you have an antivirus. Again our confirmation email arrived probably in your spams or deleted items and the only thing you think makes sense is to leave a star?The order was shipped the 28/04/2023 delivered the 04/05/2023.
04.05.2023 13:11 WEXFORD, County ...
Delivered.
Evidence
04.05.2023 07:28 WEXFORD, County ...
Out for delivery.
28.04.2023 21:20 Vijfhuizen (NL)
In transit.
28.04.2023 14:28 DPD data centre
Order information has been transmitted to DPD.
May 2, 2023
Verified review
I was a bit disappointed when I got the flowers, I thought they were plants, but they were bare root. A few of the bare roots were dry.
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Answer by gardens4you.ie
May 2, 2023
Our site sells plants in various forms flower bulbs, rhizome, roots, plant in pots. It is therefore important to read the description.
The roots are always sent dry in order not to develop disease or mold. Most of them need to be soaked in water prior to plant them.
May 2, 2023
Verified review
plant arrived well packed and protected - quick delivery
understood it to be a red acer, it arrived green, presume it turns red, but no explanation
dpd 9delivery company gave no advance warning of delivery.
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Answer by gardens4you.ie
May 2, 2023
Our confirmation email with tracking arrived probably in your spams or deleted items. The acer that you ordered is a young specimen which will take its red tint as the text of the site indicates.
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