Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Aug 14, 2023
Verified review
Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet .
Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.
Dead,rotten and unrecognisable plants sent!!!
I have received my order and I have never seen anything like this before: dead, rotten, mouldy and unrecognisable plants. This must be some joke or I don’t even know what to call it. There is no way, you can plant them. I just want my money back and someone to collect that stuff, as I am not wasting more money to send those plants back. I already paid more than 120 euro.
I ordered 16 plants from Gardens4You.ie in July. 6 of the plants arrived with browning of the leaves which I naively put down to the 7 day delivery time. Since then the plants got progressively worse & died. I complained to Gardens4You.ie as the plants had obviously arrived with an invasive disease. Their customer service said they couldn't do anything about it. This is very poor customer service.
Report review
Answer by gardens4you.ie
2 days ago
We've thoroughly reviewed the email you submitted this morning and were prepared to replace the items. Your satisfaction appeared evident, given your insistence on a replacement and the confirmation of your address—something surprising if our plants were diseased and of poor quality.
Upon reviewing your photos, it became apparent that the plants were exposed to fertilizer and intense heat in the middle of July, and the use of fertilizer during this time (contrary to the recommended period from March to June) on the conifers rather than a disease. The soil is also dry and undrained - far from optimal conditions.
Upon inspecting your order, we observed that it dates back to July 2023, and the two-month warranty has lapsed for over three months now. It's worth noting that our location in the Netherlands is not a secret, as our site's address and position are clearly stated on our pages.
When you made a purchase on our site, you were aware that the plants originated from the Netherlands. This is evident in your careful tracking of the shipment sent on the evening of Tuesday, 04/07/2023, which arrived within the site's specified timeframe on Monday, 10/07/2023, with a delivery period of 4 working days, excluding weekends and public holidays.
Additionally, you had a 48-hour window after receiving the products to report any issues with the 6 conifers. Furthermore, you had a 2-month period to reach out to us if you had any doubts.
Your frustration towards us is solely based on the fact that you waited for five months before reaching out to our services, a delay that, understandably, has no correlation with the issue you are currently facing.
4 days ago
Verified review
The plants arrived quickly and in good condition. Unfortunately one of the little roses does not look very strong...
very quick to deliver. goods arrived well packed. will be ordering more items from these guys again.
Report review
Nov 6, 2023
Verified review
Plants were of good quality
Report review
Nov 1, 2023
Verified review
The plants that I ordered looked nothing like what website shows. Basically, recieved 2 stick with a few leaves. Very very disappointing!!! You need to show what the plants look like instead of the mature version. Will not be ordering from your company again.
Report review
Answer by gardens4you.ie
Nov 2, 2023
Our website, like all other plant websites in Europe, always showcases a mature version of the product you are purchasing, whether it's perennial plants, shrubs, or trees. When you select a product, its description includes information about its size and the diameter of its pot. Our plants are nursery-grown, cultivated outdoors year-round. Between September and February, the plants go into senescence and cease active growth that's why we offer a longer shelf life for plants purchased between september and February with complete transparency for over 30 years.
Oct 27, 2023
Verified review
Timely delivery
Report review
Oct 21, 2023
Verified review
Report review
Oct 9, 2023
Verified review
My hostas came dry rooted. I obviously didn't read the description properly. I hope they all grow and will keep you posted. Everything else arrived well packed and there is a good supply if rain to water them in. I will be ordering again!
Report review
Oct 8, 2023
Verified review
Slow delivery. Still not received. I thought it was an Irish company but is not.
Report review
Answer by gardens4you.ie
Oct 9, 2023
After dispatch, deliveries take an average of 4-5 working days, not including weekends and public holidays.
We are based in Holland and have been shipping to 22 countries in Europe, including our customers in Ireland, for over 20 years.
When you click on about us, the history of the company is explained and our address published on the site is no secret to anyone.
Oct 5, 2023
Verified review
Just ok
Plants could have been a bit bigger…..one of the 3 azaleas was very miserable.
Delivery very good and packing also. May use again. Let’s see how they grow?
Report review
Sep 30, 2023
Verified review
Order has not arrived
Report review
Answer by gardens4you.ie
Oct 2, 2023
After shipping delivery to Ireland can take 4-5 working days (average) wekend and bank holidays not included. According to dpd parcels 05162158793377 and 05162158793378 tracking informations will be update this evening we expect delivery tomorrow. If not please contact our customer service ASAP with your full shipping details.
Sep 29, 2023
Verified review
Report review
Sep 28, 2023
Verified review
The plants I ordered were broken and looked like they were died
Report review
Answer by gardens4you.ie
Sep 28, 2023
We deeply regret the inconvenience caused by the damaged plants you received. Please accept our sincerest apologies for this issue, and thank you for bringing it to our attention.
To better assess the extent of the damage and address the situation appropriately, could you kindly provide us with photographs of the damaged products? This visual documentation will assist us in evaluating the severity of the damage.
We would also like to remind you that our warranty is valid until May 1, 2024. We are fully committed to ensuring your seamless shopping experience and will work diligently to rectify this situation.
Once we receive the photographs, we will be able to discuss available options, such as replacing the damaged plants or refunding your order. Our priority is to ensure your complete satisfaction with your purchase.
You can send the photographs of the damaged products to our customer service we wil be happy to solve the issue.
Sep 25, 2023
Verified review
One plant arrived dead and covered in cobwebs but rest look great
Report review
Sep 21, 2023
Verified review
Report review
Sep 14, 2023
Verified review
Report review
Sep 13, 2023
Verified review
Terrible Quality Plants.
recieved 4 plants that could not look any more miserable or sad. It will be 12 months before these look good. Never again will I use this website. And I use plenty online plant shops. Terrible terrible product.
Report review
Answer by gardens4you.ie
Sep 14, 2023
Northern Europe lives to the rhythm of the 4 seasons. If you buy nursery plants
(cultivated outdoor all year around) at the end of the growing season, just before autumn arrives, it's normal that their growth won't start until next spring. This is why orders between September and October are guaranteed longer than the usual 2 months.
Sep 11, 2023
Verified review
Report review
Sep 10, 2023
Verified review
Prompt fulfillment and delivery of my order. Plants were well packed. Just two arrived a “little worse for wear” and I am hoping they will bounce back in the Springtime.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.