gardens4you.ieReviews

: 4,305Good

4.35

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with Buyer Protection

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Valid

with Buyer Protection

certified since: Mar 8, 2013
updated on: Feb 3, 2023
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Mar 8, 2013
updated on: Feb 3, 2023
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for gardens4you.ie

1,166 verified reviews in the last 12 months

4,305 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Apr 9, 2022
There is nothing not to like about 'gardens4you.ie'. The plants were so fresh looking. The service was fast. The packing really impressed me as they not only had such a strong box, but it was divided so as to protect the more fragile plants.On top of this the prices were great, but something that I really, really appreciated (because I am a bit of a novice on plants & don't know one from another ) was the fact that for each plant that I had purchased, they enclosed a sheet explaining exactly how to plant each item along with a photo so that I knew which was which.Before I got my parcel I was thinking that I would have to go back on the website to see which plant was which and what to do with it, but this page saved me all of that bother, so I was delighted to find this sheet enclosed.I definitely give this company full marks all round and am saving up to buy some more plants.
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the most relevant critical review


Aug 25, 2022
In a nutshell: two out of four plants I received were diseased (the other two are in quarantine waiting to see if they are also diseased) and customer service was rude and argumentive when I tried to ask for my money back (which I did after I had to threaten legal action and lateral flow tests to prove the diseased status of the plants, why is it always a battle?). The customer service in question replied from the UK, the plants came from the Netherlands, I ordered from gardens4you (dot) ie. To get a response from The UK was bizarre as it's through an IE website and I will certainly be reporting gardens4you for using an IE website to "weare" (dot) ie and the relevant authorities for abusing Irish internet infrastructure and cyberspace. I am also calling out the nursery (ies?) in the Netherlands for their obvious poor care of plants and the many holes in gardens4you in general's Standard Operating Procedures and Policies I can immediately digress from my experience. I tried to bring this to their attention and resolve the dispute quietly but after the experience with the UK customer service and no response from Melvin Jansen who I tried to contact I am now bringing this to the public's attention. Save your money DO NOT buy with Gardens4you, buy local or nationally (most local/national stores are happy to order more exotic plants for you), and support the Irish economy. We as an Irish customer base deserve better than the poor service from the Netherlands and rude customer service from The UK.
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Reviews for gardens4you.ie

Sort by Latest first 
(117)
(105)
 Verified review
Sep 29, 2022
Plants did not look in the best state. But I am sure I’ll get them going again. That did arrive in a good time and well packaged.
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Answer by gardens4you.ie
Sep 29, 2022
At the end of September with 10ºC at night and 14ºC during the day, perennials, shrubs and trees grown outside are not visually attractive which is quite normal. Plants will sacrifice their foliage in order to prepare for winter. Do not worry they are 100% guaranteed.
 Verified review
Sep 13, 2022
Like the packaging ..always the plants are intact and no damage and above all it comes on time . 👍👍👍
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 Verified review
Sep 10, 2022
Fast delivery. Unfortunately some cacti bought arrived really “battered” despite the good packaging. But I hope to save them.
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Answer by gardens4you.ie
Sep 12, 2022
Please send photo to our customer service we will be happy to solve the problem. Warranty period: Houseplants and Bonsai 1 month Spring bulbs 1 growing season until May 31 at the latest Summer bulbs, seeds and bedding plants 1 growing season until October 1st at the latest Perennials, shrubs and trees 1 year
 Verified review
Aug 29, 2022
What a joke, better off buying seeds and watching them sprout if you want plants this small.
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Answer by gardens4you.ie
Aug 30, 2022
We are sorry to hear that you are disappointed with the plants received. Our plants are nursery plants cultivated outdoor. The size of the plants on our site is always announced .The plants are always measured from the top to the bottom of the disposable plastic pot the measure are international. Do not worry the order is 1 year guaranteed.
 Verified review
Aug 25, 2022
In a nutshell: two out of four plants I received were diseased (the other two are in quarantine waiting to see if they are also diseased) and customer service was rude and argumentive when I tried to ask for my money back (which I did after I had to threaten legal action and lateral flow tests to prove the diseased status of the plants, why is it always a battle?). The customer service in question replied from the UK, the plants came from the Netherlands, I ordered from gardens4you (dot) ie. To get a response from The UK was bizarre as it's through an IE website and I will certainly be reporting gardens4you for using an IE website to "weare" (dot) ie and the relevant authorities for abusing Irish internet infrastructure and cyberspace. I am also calling out the nursery (ies?) in the Netherlands for their obvious poor care of plants and the many holes in gardens4you in general's Standard Operating Procedures and Policies I can immediately digress from my experience. I tried to bring this to their attention and resolve the dispute quietly but after the experience with the UK customer service and no response from Melvin Jansen who I tried to contact I am now bringing this to the public's attention. Save your money DO NOT buy with Gardens4you, buy local or nationally (most local/national stores are happy to order more exotic plants for you), and support the Irish economy. We as an Irish customer base deserve better than the poor service from the Netherlands and rude customer service from The UK.
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Answer by gardens4you.ie
Aug 26, 2022
We have never disrespected our customers, never. We explained and informed you why the foliage of these 2 Lonicera caerulea Morena was like this with the heat wave we have been experiencing for more than 8 weeks and the drought in Europe. You immediately refuted, refused and openly denigrated our explanations in an implausible way by taking completely irrelevant examples that had nothing to do with your initial complaint. In the end you received a refund of €15 for these 2 plants. Our company is based in the Netherlands and the fact that we manage several sites in Europe is no secret to anyone. Our VAT number and our physical address are visible and published everywhere on the site. We will report your review to Trusted Shop and provide our email conversation, to show that we were never rude and that your comment is simply a free and incomprehensible attack.
 Verified review
Aug 25, 2022
Plants arrived in very poor condition.Have waited three days to see will they come back to life. Very disappointed. Didn't survive seven days in transit.
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Answer by gardens4you.ie
Aug 26, 2022
We are sorry to see that the plants has suffered from the heat during the transit. Please contact our customer service we will be happy to arrange the refund for the damaged good.
 Verified review
Aug 22, 2022
Fast, reliable, efficient. Just a bit pricey on delivery
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 Verified review
Aug 21, 2022
Order placed 14.08.22 - no information if or when items will be dispatched. Obviously items not yet received and I have doubts that I will ever receive them.
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Answer by gardens4you.ie
Aug 26, 2022
Unfortunately you provided an incomplete address without Eircode. An automatic email was sent to you in order to correct the initial address without response from you within 5 days our system has cancelled and refunded the order.
 Verified review
Aug 19, 2022
Very inferior product
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Answer by gardens4you.ie
Aug 26, 2022
The hostas you received are starting to grow it will take 2-4 weeks for you plants to develop more, you ordered them at the end of August this is just the beginning of the growth. On the pictures the new green leaves are already attacked by snails you can't talk about inferior products if you don't take care of your plantations it's important to stay honest and objective.
 Verified review
Aug 15, 2022
Flowers s came dead well water all right soaked right through .. what waste of money shouldn't of been sold in state they were..
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Answer by gardens4you.ie
Aug 26, 2022
We are sorry to see these plants arrive in good conditions planted in stony, dry soil that does not reflect our planting advice provided. It is clear that the guarantee will not apply to this order, we prefer to be honest.
 Verified review
Aug 7, 2022
Received my order and the tree I ordered was just one branch and broken not what I ordered t email them with photo and got no reply I am not happy with there service
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Answer by gardens4you.ie
Aug 26, 2022
It is normal that when you contact us on a Friday evening when our offices are closed, the answer will only come on Monday morning when we are open. According to our system and email you received an answer and 35% for the damaged branch.
 Verified review
Jul 29, 2022
The Order arrived by DPD in two slim boxes and not at all what we expected four half dead plants and the other one is just like a bulb. We should have gone to the Garden Centre as the website does not advise that they come shipped in nearly a week. Bulbs may be ok to send this way but definately not live plants . Very disappointed indeed.
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Answer by gardens4you.ie
Aug 26, 2022
It is possible that the plants suffered from the heat during the transit with the heat wave of July. Send please photos of the plants to our customer service, the order is 100% guaranteed
 Verified review
Jul 27, 2022
Money taken from my account and never received the goods and having to email for money to be returned to my account and I am still waiting on them to return the money to my account I will never use this company again
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Answer by gardens4you.ie
Aug 26, 2022
Unfortunately you provided an incomplete address without Eircode. An automatic email was sent to you in order to correct the initial address without response from you within 5 days our system has cancelled and refunded the order.
 Verified review
Jul 24, 2022
Send my product. No order received
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Answer by gardens4you.ie
Aug 26, 2022
Wer informed you by mail, the Astrantia major Shaggy 9 cm ordered on pour website are not allowed for your country, you have been informed and refund immediately.
 Verified review
Jul 23, 2022
Your seekimng a reviw is premature. Only 2 of the 5 plants I ordered have thus far been delivered. Iwould be concerned as to the condition of the outstsanding plants if and when they arrive havng spent so long in transit.
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Answer by gardens4you.ie
Aug 26, 2022
Few plants ordered on pou website are not allowed for your country you have been informed by automatic email, refund was process immediately.
 Verified review
Jul 23, 2022
Ordered 4 plants. Three were dead beyond redemption. One might survive. Invoice says plants were delivered from Amsterdam. Ordered on 18 of July. Got on 22nd. Too long a time for plants to be enclosed. Extremely disappointed with this service.
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Answer by gardens4you.ie
Aug 26, 2022
Geranium on the photos have suffered from the heat during the transit, please contact our customer service for a full refund or a replacement later during the season when temperature will be more adequate.
 Verified review
Jul 22, 2022
I’d give it no stars if I could. I ordered 7 plants. I just got one plant. That’s half dead. No warning or money back that the way they plants had been cancelled. Absolutely disgraceful service.
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Answer by gardens4you.ie
Aug 26, 2022
The all order have been cancelled and refunded because they are not allowed fro your country destination inclusive the plant that you received, that was not intended for your order.
 Verified review
Jul 20, 2022
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 Verified review
Jul 20, 2022
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 Verified review
Jul 20, 2022
Plants arrived in good condition, recommended seller
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