gardens4you.ieReviews

: 4,138Good

4.38

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with Buyer Protection

certified since: Mar 8, 2013
updated on: Sep 25, 2022
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Mar 8, 2013
updated on: Sep 25, 2022
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for gardens4you.ie

1,238 verified reviews in the last 12 months

4,138 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Apr 9, 2022
There is nothing not to like about 'gardens4you.ie'. The plants were so fresh looking. The service was fast. The packing really impressed me as they not only had such a strong box, but it was divided so as to protect the more fragile plants.On top of this the prices were great, but something that I really, really appreciated (because I am a bit of a novice on plants & don't know one from another ) was the fact that for each plant that I had purchased, they enclosed a sheet explaining exactly how to plant each item along with a photo so that I knew which was which.Before I got my parcel I was thinking that I would have to go back on the website to see which plant was which and what to do with it, but this page saved me all of that bother, so I was delighted to find this sheet enclosed.I definitely give this company full marks all round and am saving up to buy some more plants.
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the most relevant critical review


Aug 25, 2022
In a nutshell: two out of four plants I received were diseased (the other two are in quarantine waiting to see if they are also diseased) and customer service was rude and argumentive when I tried to ask for my money back (which I did after I had to threaten legal action and lateral flow tests to prove the diseased status of the plants, why is it always a battle?). The customer service in question replied from the UK, the plants came from the Netherlands, I ordered from gardens4you (dot) ie. To get a response from The UK was bizarre as it's through an IE website and I will certainly be reporting gardens4you for using an IE website to "weare" (dot) ie and the relevant authorities for abusing Irish internet infrastructure and cyberspace. I am also calling out the nursery (ies?) in the Netherlands for their obvious poor care of plants and the many holes in gardens4you in general's Standard Operating Procedures and Policies I can immediately digress from my experience. I tried to bring this to their attention and resolve the dispute quietly but after the experience with the UK customer service and no response from Melvin Jansen who I tried to contact I am now bringing this to the public's attention. Save your money DO NOT buy with Gardens4you, buy local or nationally (most local/national stores are happy to order more exotic plants for you), and support the Irish economy. We as an Irish customer base deserve better than the poor service from the Netherlands and rude customer service from The UK.
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Reviews for gardens4you.ie

Sort by Latest first 
(124)
(107)
 Verified review
Jul 19, 2022
Website easy to navigate, and great information and choice. Prompt an efficient service, and the flowers arrived in top condition.
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 Verified review
Jul 18, 2022
Rose bush was dead and the tree is all bent at the bottom
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Answer by gardens4you.ie
Aug 26, 2022
Normally we always remove the flowers on the plants because they will bloom all season and the heat makes the roses wilt we had 27ºC this week. Regarding the camellia tree a replacement was send to you the next day. It's sorry to see that you don't mention the free plant you have kept and the new one you have received
 Verified review
Jul 17, 2022
Plants were very poor quality and very small.
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Answer by gardens4you.ie
Aug 26, 2022
All orders placed on our website are guaranteed, pleas send photos to our customer service we will be happy to help you.
 Verified review
Jul 15, 2022
Very disappointed. Roses delivered did not match website description and customer service was unsatisfactory.
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Answer by gardens4you.ie
Aug 26, 2022
You received exactly the same pink rose (Fairy Roses pink) advertise on our website since more than 20 years. We informed you that the pigmentation of the roses and their color could slightly differ depending on the shade or the sun.
 Verified review
Jul 14, 2022
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 Verified review
Jul 14, 2022
Well informed on delivery. Plant a good size and health. Good simple app and easy to use
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 Verified review
Jul 14, 2022
Well packaged & plants arrived in excellent condition. We will definitely order from the site again.
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 Verified review
Jul 13, 2022
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 Verified review
Jul 12, 2022
Order a bag of soil that arrives with fungus gnats and pupae, no refund or solution offered, the shop is in total denial of what they sent. Avoid this webshop.
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Answer by gardens4you.ie
Aug 26, 2022
Unfortunately you never provided us photos of anything. We have 24 bags bonsai from DCM and 7 Culvita Cactus Soil, none of the inspected bags had any problems, we opened them outside to avoid any problem or contamination without finding anything.
 Verified review
Jul 11, 2022
The plants arrived well packaged and healthy looking.
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 Verified review
Jul 5, 2022
Don't trust the description, when it arrived I was extremely disappointed half the leaves were cut off and it seems very empty compared to the photo on their website. DONT RECOMMEND !!👎👎
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Answer by gardens4you.ie
Jul 7, 2022
If you had show the whole plant the other customers could see that the plant is beautiful. The plant received is exactly like the one described on the website at €20.45 with a size between 60-80cm from the top to the base of the pot. The tips of the areca always dry out as the plant grows and have been professionally cut to stimulate the growth of new leaves which we have explained to you.
 Verified review
Jul 1, 2022
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 Verified review
Jul 1, 2022
Good value,great selection and lovely plants however they are subject to damage in transit due to poor packing
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 Verified review
Jun 30, 2022
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Jun 28, 2022
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 Verified review
Jun 27, 2022
i dont have my plant yet so i cant rate it .
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Answer by gardens4you.ie
Jun 30, 2022
According to dpd the parcel was delivered the same day. Delivery status Date Time City Parcel status+ 27.06.2022 11:25 Campus Road, Cas ... Delivered. Evidence 27.06.2022 07:36 Campus Road, Cas ... Out for delivery. 21.06.2022 21:12 Vijfhuizen (NL) In transit. 21.06.2022 15:56 DPD data centre Order information has been transmitted to DPD.
 Verified review
Jun 26, 2022
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Answer by gardens4you.ie
Jun 30, 2022
You came to us in order to know where was your parcel left on 21/06/2022 we came back to you the same day less than 4 hours after your mail however you attributed the lowest note to our customer service which is very surprising especially that you did not say anything concerning the goods delivered on 25/06/2022. We would like to hear from you what the problem was with this order and how you can give us such a low rating without ever having requested a problem with the order received Delivery status Date Time City Parcel status+ 25.06.2022 09:17 Tullow, County C ... Delivered. Evidence 25.06.2022 08:13 Tullow, County C ... Out for delivery. 21.06.2022 20:50 Vijfhuizen (NL) In transit. 21.06.2022 09:52 DPD data centre Order information has been transmitted to DPD.
 Verified review
Jun 23, 2022
Plants were dry and withered, I don't think they will recover
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Answer by gardens4you.ie
Jun 30, 2022
We are sorry to hear that, the order is guaranteed you just need to send photos to our customer service. You have never contacted our customer service for this reason we would like to hear from you how you can give us such a low rating without ever having requested a problem on the order received
 Verified review
Jun 22, 2022
The order is not received. Concerned that I have been scammed. The delivery company DPD have not received the order it was due on 14th June today is the 22nd. My order number is 3-1142468 and DPD.ie tracking number is 05168997567200
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Answer by gardens4you.ie
Jul 1, 2022
The order was delivered with some delay from dpd unfortunately and a partial refund was submit for the plants damaged in transit.
 Verified review
Jun 22, 2022
plant was dead on arrival and nothing like advertised
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Answer by gardens4you.ie
Jun 30, 2022
The plant suffered in the box with the 30ºC we had last week and we clearly explained this to you and refunded this purchase immediately. It is distressing however to see despite the refund and our explanation that you posted your comment knowing that the plant had suffered from the heat during transit.