gardens4you.ieReviews

: 4,138Good

4.38

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Valid

with Buyer Protection

certified since: Mar 8, 2013
updated on: Sep 25, 2022
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Mar 8, 2013
updated on: Sep 25, 2022
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for gardens4you.ie

1,238 verified reviews in the last 12 months

4,138 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Apr 9, 2022
There is nothing not to like about 'gardens4you.ie'. The plants were so fresh looking. The service was fast. The packing really impressed me as they not only had such a strong box, but it was divided so as to protect the more fragile plants.On top of this the prices were great, but something that I really, really appreciated (because I am a bit of a novice on plants & don't know one from another ) was the fact that for each plant that I had purchased, they enclosed a sheet explaining exactly how to plant each item along with a photo so that I knew which was which.Before I got my parcel I was thinking that I would have to go back on the website to see which plant was which and what to do with it, but this page saved me all of that bother, so I was delighted to find this sheet enclosed.I definitely give this company full marks all round and am saving up to buy some more plants.
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the most relevant critical review


Aug 25, 2022
In a nutshell: two out of four plants I received were diseased (the other two are in quarantine waiting to see if they are also diseased) and customer service was rude and argumentive when I tried to ask for my money back (which I did after I had to threaten legal action and lateral flow tests to prove the diseased status of the plants, why is it always a battle?). The customer service in question replied from the UK, the plants came from the Netherlands, I ordered from gardens4you (dot) ie. To get a response from The UK was bizarre as it's through an IE website and I will certainly be reporting gardens4you for using an IE website to "weare" (dot) ie and the relevant authorities for abusing Irish internet infrastructure and cyberspace. I am also calling out the nursery (ies?) in the Netherlands for their obvious poor care of plants and the many holes in gardens4you in general's Standard Operating Procedures and Policies I can immediately digress from my experience. I tried to bring this to their attention and resolve the dispute quietly but after the experience with the UK customer service and no response from Melvin Jansen who I tried to contact I am now bringing this to the public's attention. Save your money DO NOT buy with Gardens4you, buy local or nationally (most local/national stores are happy to order more exotic plants for you), and support the Irish economy. We as an Irish customer base deserve better than the poor service from the Netherlands and rude customer service from The UK.
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Reviews for gardens4you.ie

Sort by Latest first 
(124)
(107)
 Verified review
May 20, 2022 
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Answer by gardens4you.ie
Jul 8, 2022
We do not yet know why a star was given to us, if you have encountered any problem with the plants ordered on 20/05/2022 contact our customer service and in case of damage please send pictures so that we can arrange something under our guarantee.
 Verified review
May 19, 2022
Not good experience, for some reason they never shipped half my order. No response from customer service team
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Answer by gardens4you.ie
Jul 8, 2022
We have received a blank email with no title and no message from your email address. If you have received an incomplete order it is necessary to contact our customer service so that we can help you.
 Verified review
May 18, 2022
Everything was packed amazingly, plants looked well,was a bit disappointed with the tree as it looked well in photo but in reality was just a twig but hopefully it will grow.
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 Verified review
May 16, 2022
Good packaging. Luckily you had elastic around the hydrangea pots as the delivery man had the box upside down ! The Hy marieseii recovered once watered. Host as potted up and I’m just waiting for new shoots. 🤞🤞🤞 I would have loved a plant stick label to stick in my pots. Made my own, though not pretty, they’ll do the job. Now that delivery and packaging concerns are allayed I look forward to ordering again in the future. Many thanks. Mary
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 Verified review
May 15, 2022
Good selection of plants but items often out of stock. Fast delivery. Generally good quality but one of my latest three plants questionable.
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 Verified review
May 14, 2022
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 Verified review
May 13, 2022
I got nothing and no reply from you
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Answer by gardens4you.ie
Jul 8, 2022
We have not received any email or contact from you. Please contact our services if you have had a problem with your order. According to dpd the order was shipped the 05/05/2022 and delivered the 09/05/2022.
 Verified review
May 13, 2022
Great service and timely delivery
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 Verified review
May 12, 2022
Plants arrived on time n in good condition. Excellent packing 👌. They just need to grow now ! Thank you 😊.
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 Verified review
May 12, 2022
I still haven't received my order 😟
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Answer by gardens4you.ie
Jul 8, 2022
Trusted shop sends you an automatic message when the order is shipped so you can leave a comment about our services and the store in general. Deliveries are made in Ireland within 4-5 working days, it is rather surprising to leave a negative review and such a low score on the day of delivery...a little common sense would clearly be appreciated. Delivery status Date Time DPD parcel centre Parcel status+ 12.05.2022 12:13 Letterkenny Coun ... Delivered. Evidence 12.05.2022 08:27 Letterkenny Coun ... Out for delivery. 06.05.2022 19:51 Vijfhuizen (NL) In transit. 06.05.2022 15:10 DPD data centre Order information has been transmitted to DPD.
 Verified review
May 12, 2022
You're waiting for my review and I'm still waiting for your plants :-(
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Answer by gardens4you.ie
Jul 8, 2022
Trusted shop sends you an automatic message when the order is shipped so you can leave a comment about our services and the store in general. Deliveries are made in Ireland within 4-5 working days, it is rather surprising to leave a negative review and such a low score on the day of delivery...a little common sense would clearly be appreciated. Delivery status Date Time DPD parcel centre Parcel status+ 12.05.2022 15:25 Dublin Hill, Cor ... Delivered. Evidence 12.05.2022 07:44 Dublin Hill, Cor ... Out for delivery. 06.05.2022 20:09 Vijfhuizen (NL) In transit. 06.05.2022 15:44 DPD data centre Order information has been transmitted to DPD
 Verified review
May 12, 2022
Didn't receive my parcel until 2/3 days after the email to indicate arrival date and half the plants were nearly dead and withered. Very disappointed.
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Answer by gardens4you.ie
Jul 8, 2022
Rest assured all the plants on the pictures are not dead and only 2 phloxes on all the order seem to be damaged, our guarantee will refund them if you contact our customer service. The order is 1 year guaranteed.
 Verified review
May 11, 2022
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 Verified review
May 10, 2022
Great products, exactly as shown in pictures. Delivered when they said they would too. Only reason for losing a star was because one of the plastic pots was broken, most likely during transport. Plants were in perfect condition and were wrapped to protect from spilt soil (luckily!)
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 Verified review
May 10, 2022
I love the website and everything is described well. I was a little naive to expect my plants would arrive somewhat grown, but they are just bulbs. I'd like to have seen this on the site. The information sheet that arrived with my items was an A4 printout in black and white and not as well presented as their site. I kept having to refer back to the site before planting. Also, I wasn't sure if I should submerge the whole bulb in the ground or leave the start of growth peeping out and no-where could I find information on that. All will be fine once my garden looks fab in a few months I hope.
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 Verified review
May 10, 2022
Everything arrived efficiently and I. Perfect condition.
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 Verified review
May 10, 2022
Gooseberry bush arrived covered in mildew mould, succulanet arrived with half of dead and detached from the plant and the blue grass is half dead, tiny and very much green. Worst experience if my life and can't contact them only though emails which they don't respond to
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Answer by gardens4you.ie
Jul 8, 2022
We came back to you right away. The white marks are not due to a fungus but to the evaporation of chlorine because the water here contains a lot of it. As for the ornamental grasses, they are always like that because they come out of a long period of dormancy in winter and towards the beginning of spring their straw-like appearance becomes again grass stems. For the damaged plant our guarantee is there for that our customer service answered you in the 48h
 Verified review
May 10, 2022
I have not received all the plants but the one that have arrived are withered and extremely small.
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Answer by gardens4you.ie
Jul 8, 2022
If you have had problems with your order, take pictures of the products and contact our customer service right away
 Verified review
May 10, 2022
Really bad quality plant lots of leaves torn and damaged
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Answer by gardens4you.ie
Jul 8, 2022
We are sorry to see that the plant arrived in poor condition after the transit. Just take contact with our customer service we will be happy to replace or to refund it.
 Verified review
May 10, 2022
Plants were much smaller than expected, damaged and leaves were brown on arrival
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Answer by gardens4you.ie
Jul 8, 2022
If you have had problems with your order, take pictures of the products and contact our customer service right away, we will be happy to solve the issue.