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gardens4you.ie customer
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Aug 14, 2023
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Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet .
Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.
The most unprofessional experience I've ever had. Received plants in spring that were supposed to be plug plants, young specimen but were obviously very old and had bern kept in the pots a year too long and had gotten woody. They were nothing like the sane type of plabt i had previously recieved from them. I couldn't plant them so I asked to return for a refund and they were not forthcoming eventually they agreed. I told they they could puck up the plants as I needed to buy new ones. They said they couldn't afford to pick them up. I placed an order this week, they cancelled it twice without any correspondence and when I enquired I got a nasty letter from them telling me they wouldn't sell to me because I forced the guarantee, demanded a refunding and kept the products. I used the guarantee this offer and now they have blacklisted me. The email and all the transactions have been poorly eroded and very unprofessional
Strawberry plant the leaves were not in good condition
Answer by gardens4you.ie
Aug 28, 2023
Our plants are nursery plants, grown outdoors all year round and therefore exposed to sun and weather. Strawberry foliage, which starts in March, always declines at the end of August, which is completely in line with the plant's natural cycle.
gardens4you.ie customer
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Aug 25, 2023
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This has been my second time to order live plants from gardens4you and delighted each time my plants were delivered. Well watered, healthy and well packed. Delivery was also right on schedule.
gardens4you.ie customer
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Aug 25, 2023
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Very efficient and hassle free.
gardens4you.ie customer
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Aug 25, 2023
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My sister loves the plants! She's delighted, they have large blooms, she was thrilled when she opened the delivery. And the frog watering can is an adorable touch. Thank you.
gardens4you.ie customer
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Aug 25, 2023
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Never thought I'd have mini orange trees! Love them.
gardens4you.ie customer
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Aug 23, 2023
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Mother Nature Apparently
I bought from this site before I realised the company is based in the Netherlands and that the plants would be arriving from there. I wanted to support an Irish company. Hey ho. I ordered ten plants from the sale. There is a visual disparity shall we say between a shrub advertised and the one I received, although the label says it is indeed the shrub I ordered so how can I complain? Two grasses arrived half-dead and the bushes had been cut perhaps to fit the packaging box but probably just to cut off the many dead twigs. To be fair, customer service did respond. Initially, when they gave me the wrong tracking number and then when I sent them photos complaining about the poor condition of part of my order. To give you an idea as I can't post photos onto Trustpilot, one browning and dehydrated grass had been cut like a square of turf and pressed into a small plastic pot. Anyone who cares about plants wouldn't treat them this way. A company who respects their customers wouldn't sell such bad quality products. Customer service told me that the dead leaves and branches were part of the natural process, having been "exposed to wind, sun and rain". And "don't worry, just remove the leaves by hand". That "once planted in the garden, it will grow harmoniously with the seasons for many years to come". So Mother Nature to the rescue apparently. By the way, I told the company I would have to leave a disappointed review. They should be used to it by now.
Answer by gardens4you.ie
Aug 24, 2023
Our plants are nursery plants grown outdoors all year round and are therefore exposed to a wide range of climatic conditions. We offer a 2-month growth guarantee on all our plants and are confident about the future development of these plants. If not, please come back to us with new photos for the guarantee.
Many thanks for these useful plants.
Sent pretty quickly and in good shape.
Now they are planted in my garden.
Best regards,
Laurent
gardens4you.ie customer
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Aug 19, 2023
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Answer by gardens4you.ie
Aug 24, 2023
Thank you for your feedback. Please contact customer service and we will be able to help you further with your complaint.
gardens4you.ie customer
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Aug 18, 2023
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Not very happy with my delivery...
Plants didn't look good asinine pictures
Answer by gardens4you.ie
Aug 18, 2023
Thank you for your feedback. Please contact customer service and we will be able to help you further with your complaint.
gardens4you.ie customer
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Aug 18, 2023
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How quick my delivery was
gardens4you.ie customer
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Aug 17, 2023
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Received what i ordered
gardens4you.ie customer
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Aug 17, 2023
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gardens4you.ie customer
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Aug 17, 2023
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Great service with the delivery and very fast,the plants arrived all very healthy in good condition.Im very happy I will order again in future
gardens4you.ie customer
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Aug 15, 2023
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Great products at reasonable prices.
gardens4you.ie customer
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Aug 15, 2023
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My grapevine was very shabby looking when it arrived. Had I seen it in a garden centre I would not have bought it in this condition. I have planted it and hoping it will produce. My orange plant was perfect.
Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback.
We are sorry that the grapevine did not meet your expectations. Please contact our customer service and we will be happy to assist you.
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