gardens4you.ie
Reviews:

630 reviews in the last 12 months5,209 total reviews  

4.35
Good

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Top positive review

Aug 14, 2023
 Verified review
Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet . Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.

Top negative review

Jun 7, 2023
 Verified review
Dead,rotten and unrecognisable plants sent!!! I have received my order and I have never seen anything like this before: dead, rotten, mouldy and unrecognisable plants. This must be some joke or I don’t even know what to call it. There is no way, you can plant them. I just want my money back and someone to collect that stuff, as I am not wasting more money to send those plants back. I already paid more than 120 euro.
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Reviews for gardens4you.ie

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Aug 23, 2023
 Verified review

Mother Nature Apparently

I bought from this site before I realised the company is based in the Netherlands and that the plants would be arriving from there. I wanted to support an Irish company. Hey ho. I ordered ten plants from the sale. There is a visual disparity shall we say between a shrub advertised and the one I received, although the label says it is indeed the shrub I ordered so how can I complain? Two grasses arrived half-dead and the bushes had been cut perhaps to fit the packaging box but probably just to cut off the many dead twigs. To be fair, customer service did respond. Initially, when they gave me the wrong tracking number and then when I sent them photos complaining about the poor condition of part of my order. To give you an idea as I can't post photos onto Trustpilot, one browning and dehydrated grass had been cut like a square of turf and pressed into a small plastic pot. Anyone who cares about plants wouldn't treat them this way. A company who respects their customers wouldn't sell such bad quality products. Customer service told me that the dead leaves and branches were part of the natural process, having been "exposed to wind, sun and rain". And "don't worry, just remove the leaves by hand". That "once planted in the garden, it will grow harmoniously with the seasons for many years to come". So Mother Nature to the rescue apparently. By the way, I told the company I would have to leave a disappointed review. They should be used to it by now.
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Answer by gardens4you.ie
Aug 24, 2023
Our plants are nursery plants grown outdoors all year round and are therefore exposed to a wide range of climatic conditions. We offer a 2-month growth guarantee on all our plants and are confident about the future development of these plants. If not, please come back to us with new photos for the guarantee.
Aug 19, 2023
 Verified review
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Answer by gardens4you.ie
Aug 24, 2023
Thank you for your feedback. Please contact customer service and we will be able to help you further with your complaint.
Aug 18, 2023
 Verified review
Not very happy with my delivery... Plants didn't look good asinine pictures
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Answer by gardens4you.ie
Aug 18, 2023
Thank you for your feedback. Please contact customer service and we will be able to help you further with your complaint.
Aug 17, 2023
 Verified review
Received what i ordered
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Aug 15, 2023
 Verified review
Great products at reasonable prices.
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Aug 9, 2023
 Verified review
The plant was very nice and delivery good The info on line misleading
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Aug 2, 2023
 Verified review

Brown spot!

Received 20 plants,10 had brown spot and 5 were wilted and in poor health. I didn't expect to have sick plants sent to me. This brown spot didn't happen over night in the box. All the roots had completely outgrown the pots they were shipped in, although these did look healthy, they should have been in the ground with roots that long. I also, and its my own fault, didn't realise that just because the company has a dot IE website, it does not mean they are based in Ireland. I wouldn't usually buy plants that need shipping like this. I buy local plants and Ireland based suppliers to prevent receiving wilted and poor quality plants. Ti.e will tell if these plants can be revived.
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Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback. We are sorry that the plants do not meet your expectations. We supply relatively young plants that have been grown outdoors, so they require little adjustment and will continue to grow quickly. Also can all information be found on our website under customer service. If there are plants that do not develop as desired, you can always claim our guarantee.
Jul 14, 2023
 Verified review
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Jul 14, 2023
 Verified review
Dpd delivery company left my parcels outside the appartement block without me knowing. One of the trees ( orange tree) I ordered arrived badly damaged with broken branches, leafs and fallen fruits. The other ( olive tree) arrived so dried up with yellow leaves I needed to repot immediately.
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Answer by gardens4you.ie
Jul 24, 2023
We are sorry if dpd have delivered the parcel in this way. Take photos please of these products for the 2-month growth guarantee. If you ever have a problem with these products, please come back to us.
Jul 13, 2023
 Verified review
Love the fast delivery. They packaging is fantastic. 80%-90% of the plants looked in good condition but 10%-20% of the plants looked either dead, damaged or yellowing leaves.
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Jul 11, 2023
 Verified review
Very easy to choose the shrubs and good info on each . Fast delivery
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Jul 10, 2023
 Verified review
Quick and reliable throughout the whole process. High quality plants
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Jul 10, 2023
 Verified review

I think I ordered 1 lavender I got 5. 4 are almost dead where is the beautiful magic carpet I ordered. It looked so lovely in that pot

I think I ordered 1 lavender I git 5. 4 lo
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Answer by gardens4you.ie
Jul 24, 2023
Thank you for your feedback. It was hot when we sent your order and the 5 lavenders ordered were refunded when we looked at your order. The rest of the order is 2 months guaranteed.
Jul 9, 2023
 Verified review
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Jul 3, 2023
 Verified review
Ordered 2 plants. Received 1 dead dry & in poor condition The second plant is also in poor condition and I doubt if it will survive. I will receive credit but would much prefer replacements.
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Answer by gardens4you.ie
Jul 7, 2023
Of the 2 plants we received photos, only one was damaged, so we refunded that one in accordance with our warranty. Once planted, you have a 2-month guarantee on the hydrangea ordered.
Jul 2, 2023
 Verified review

Slightly disappointing

-Website had suffix ".ie" (Rep. Of Ireland domain) Plants shipped from Netherlands -Business doesn't appear to have more than a token physical address to claim .ie. This is entirely within the law but personally I find this practice dishonest. -Flowers picked were listed as good for shaded areas, upon arrival packaging stated they were suitable for direct sun. -Upon arrival one plant was in reasonable condition with some slight damage, to be expected shipping overseas ( and why I chose a supposed Irish website to prevent this) and the other plant was badly crumpled into the same packaging. Again, nothing illegal about this practice, however, I will avoid in future. This is entirely my own experience.
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Answer by gardens4you.ie
Jul 3, 2023
We do not keep secret the fact that we are based in Holland, our physical address is clearly visible on the site and we pay taxes to the 22 countries where we ship which also brings in currency in these various countries. Vinca minor and climbing rose can be planted in sun or partial shade. We've been shipping to Ireland for over 20 years and are proud to have customers in 22 European countries with the lowest prices on the market.
Jul 1, 2023
 Verified review

Well Packed

The package arrived on time and was well packed and with products in good condition..
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Jun 18, 2023
 Verified review

Reasonable option if not a driver.

Delivery a bit slow. Plants in good condition & as described. Should have ordered more compost.. 10 kg bag is tiny. Unfortunately delivery involves a LOT of packaging including plastic. A plastic free option would be a good idea.
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IH
ian h.
kilrush
Jun 16, 2023
 Verified review
One plant fell apart on removing from the pot
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Answer by gardens4you.ie
Jun 20, 2023
Thank you for your feedback. Please send photo evidence of the plant described in your review we will come back to you with an appropriate solution.
Jun 7, 2023
 Verified review
Lavendar plants arrived withered and in poor shape. I have repotted the plants in fresh compost and hope at least one will recover. Lesson learned. I have ordered live plants from Mr Middleton and tgey arrived in tip top shape and condition. Just saying.
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Answer by gardens4you.ie
Jun 8, 2023
Unfortunately it is clear that the plants in the photo have suffered heat damage in transit. Please contact our customer service for a new shipment or a refund.