gardens4you.ieReviews

: 4,148Good

4.38

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certified since: Mar 8, 2013
updated on: Sep 27, 2022
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
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certified since: Mar 8, 2013
updated on: Sep 27, 2022
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for gardens4you.ie

1,248 verified reviews in the last 12 months

4,148 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Apr 9, 2022
There is nothing not to like about 'gardens4you.ie'. The plants were so fresh looking. The service was fast. The packing really impressed me as they not only had such a strong box, but it was divided so as to protect the more fragile plants.On top of this the prices were great, but something that I really, really appreciated (because I am a bit of a novice on plants & don't know one from another ) was the fact that for each plant that I had purchased, they enclosed a sheet explaining exactly how to plant each item along with a photo so that I knew which was which.Before I got my parcel I was thinking that I would have to go back on the website to see which plant was which and what to do with it, but this page saved me all of that bother, so I was delighted to find this sheet enclosed.I definitely give this company full marks all round and am saving up to buy some more plants.
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the most relevant critical review


Aug 25, 2022
In a nutshell: two out of four plants I received were diseased (the other two are in quarantine waiting to see if they are also diseased) and customer service was rude and argumentive when I tried to ask for my money back (which I did after I had to threaten legal action and lateral flow tests to prove the diseased status of the plants, why is it always a battle?). The customer service in question replied from the UK, the plants came from the Netherlands, I ordered from gardens4you (dot) ie. To get a response from The UK was bizarre as it's through an IE website and I will certainly be reporting gardens4you for using an IE website to "weare" (dot) ie and the relevant authorities for abusing Irish internet infrastructure and cyberspace. I am also calling out the nursery (ies?) in the Netherlands for their obvious poor care of plants and the many holes in gardens4you in general's Standard Operating Procedures and Policies I can immediately digress from my experience. I tried to bring this to their attention and resolve the dispute quietly but after the experience with the UK customer service and no response from Melvin Jansen who I tried to contact I am now bringing this to the public's attention. Save your money DO NOT buy with Gardens4you, buy local or nationally (most local/national stores are happy to order more exotic plants for you), and support the Irish economy. We as an Irish customer base deserve better than the poor service from the Netherlands and rude customer service from The UK.
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Reviews for gardens4you.ie

Sort by Latest first 
(124)
(36)
 Verified review
May 21, 2022
Plants were a little shaken up on delivery. Lost a few leaves on some, so need to be handled with more care. Otherwise all great. Thank you!
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 Verified review
May 21, 2022
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Answer by gardens4you.ie
Sep 1, 2022
If you have left 2 stars you certainly have an interesting opinion to share about your order our customer service is ready to receive it in order to help you.
 Verified review
May 18, 2022
Everything was packed amazingly, plants looked well,was a bit disappointed with the tree as it looked well in photo but in reality was just a twig but hopefully it will grow.
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 Verified review
May 16, 2022
Good packaging. Luckily you had elastic around the hydrangea pots as the delivery man had the box upside down ! The Hy marieseii recovered once watered. Host as potted up and I’m just waiting for new shoots. 🤞🤞🤞 I would have loved a plant stick label to stick in my pots. Made my own, though not pretty, they’ll do the job. Now that delivery and packaging concerns are allayed I look forward to ordering again in the future. Many thanks. Mary
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 Verified review
May 15, 2022
Good selection of plants but items often out of stock. Fast delivery. Generally good quality but one of my latest three plants questionable.
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 Verified review
May 14, 2022
Sorry to say …The plants arrived all squashed up with lots of fallen dead leaves. The worse one was the floribundas rose which was also considerably diseased with white fly and a brown aphid! I would not have bought any of the plants had I seen them. I fear that they could contaminate other plants. Please refund. I’m so disappointed. Kind regards, Patricia
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Answer by gardens4you.ie
Sep 1, 2022
Most of the insects lay their eggs in the soil, so it is impossible to see them during cultivation on plants that have not been chemically treated. These aphids probably came out with the heat of the box, we are sorry about this, despite our controls it can happen, we will provide you with the means to treat the plant
 Verified review
May 14, 2022
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 Verified review
May 13, 2022
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Answer by gardens4you.ie
Sep 1, 2022
If you have left 2 stars you certainly have an interesting opinion to share about your order our customer service is ready to receive it in order to help you.
 Verified review
May 13, 2022
Great service and timely delivery
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 Verified review
May 12, 2022
Plants arrived on time n in good condition. Excellent packing 👌. They just need to grow now ! Thank you 😊.
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 Verified review
May 12, 2022
My plants arrived in poor condition and a number of items were missing from the order. I have emailed customer service for the issue to be resolved but have heard nothing back yet. Disappointing
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Answer by gardens4you.ie
Sep 1, 2022
During the season we try to answer within 48 hours maximum. According to our system the same day a partial refund have been processed for the damaged items and full refund chosen by you instead of a replacement.
 Verified review
May 11, 2022
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 Verified review
May 10, 2022
Great products, exactly as shown in pictures. Delivered when they said they would too. Only reason for losing a star was because one of the plastic pots was broken, most likely during transport. Plants were in perfect condition and were wrapped to protect from spilt soil (luckily!)
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 Verified review
May 10, 2022
I love the website and everything is described well. I was a little naive to expect my plants would arrive somewhat grown, but they are just bulbs. I'd like to have seen this on the site. The information sheet that arrived with my items was an A4 printout in black and white and not as well presented as their site. I kept having to refer back to the site before planting. Also, I wasn't sure if I should submerge the whole bulb in the ground or leave the start of growth peeping out and no-where could I find information on that. All will be fine once my garden looks fab in a few months I hope.
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 Verified review
May 10, 2022
Everything arrived efficiently and I. Perfect condition.
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May 9, 2022
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 Verified review
May 7, 2022
Still haven't been delivered, it's over 8 days now
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Answer by gardens4you.ie
Sep 1, 2022
After shipping delivery is about 4-5 working days. Wording days are from Monday to Friday weekends and bank holidays not included. Your order was shipped the 03/05/2022 and delivered the 09/05/2022.
 Verified review
May 7, 2022
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 Verified review
May 1, 2022
Delivery time was 1st class
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 Verified review
Apr 30, 2022
Delivery time is too long, can take more than 6 days for DPD to deliver.. And these are live plants
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