There is nothing not to like about 'gardens4you.ie'. The plants were so fresh looking. The service was fast. The packing really impressed me as they not only had such a strong box, but it was divided so as to protect the more fragile plants.On top of this the prices were great, but something that I really, really appreciated (because I am a bit of a novice on plants & don't know one from another ) was the fact that for each plant that I had purchased, they enclosed a sheet explaining exactly how to plant each item along with a photo so that I knew which was which.Before I got my parcel I was thinking that I would have to go back on the website to see which plant was which and what to do with it, but this page saved me all of that bother, so I was delighted to find this sheet enclosed.I definitely give this company full marks all round and am saving up to buy some more plants.
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the most relevant critical review
Aug 25, 2022
In a nutshell: two out of four plants I received were diseased (the other two are in quarantine waiting to see if they are also diseased) and customer service was rude and argumentive when I tried to ask for my money back (which I did after I had to threaten legal action and lateral flow tests to prove the diseased status of the plants, why is it always a battle?). The customer service in question replied from the UK, the plants came from the Netherlands, I ordered from gardens4you (dot) ie.
To get a response from The UK was bizarre as it's through an IE website and I will certainly be reporting gardens4you for using an IE website to "weare" (dot) ie and the relevant authorities for abusing Irish internet infrastructure and cyberspace.
I am also calling out the nursery (ies?) in the Netherlands for their obvious poor care of plants and the many holes in gardens4you in general's Standard Operating Procedures and Policies I can immediately digress from my experience.
I tried to bring this to their attention and resolve the dispute quietly but after the experience with the UK customer service and no response from Melvin Jansen who I tried to contact I am now bringing this to the public's attention.
Save your money DO NOT buy with Gardens4you, buy local or nationally (most local/national stores are happy to order more exotic plants for you), and support the Irish economy. We as an Irish customer base deserve better than the poor service from the Netherlands and rude customer service from The UK.
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11 hours ago
Carefully packed. Plants arrived in a good condition.
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4 days ago
Very fast delivery, no problems at all 😍
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6 days ago
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8 days ago
I was pleasantly surprised to find a site with such great indoor plants at the specified heights and discription. The plants arrived on time on the day expected. Packed securely and in good shape. I am delighted with the product.
Ben
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8 days ago
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9 days ago
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9 days ago
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12 days ago
Well packed, plants in good condition, instructions about plants purchased attached, really good experience.
DPD courier didn't care about following "this side up" sign on the box. Luckily it was packed good enough so nothing happened.
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Nov 12, 2022
Excellent service, very good plants.
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Nov 12, 2022
Plants in excellent condition, plus wide range too choose from, well packed and quick delivery.
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Nov 12, 2022
The delivery was on time and the parcel arrived in perfect condition, thank you so much!
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Nov 11, 2022
I bought a camellia and 2 hydrangea I have to say it was a very fast delivered and the plant was really well packed and protected which I was really impressed! That said, i was a left a little disappointed wt the fact that it is literally a thin twig which I will have to grow it probably in the shed for at least a year before plant it, specially because I was planning to put it in front of the house! Overall happy with the purchase
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Answer by gardens4you.ie
13 days ago
Our hydrangeas are nursery plants cultivated outdoor all year around we have 5ºC at night and 11ºC during the days. Do not worry once planted in the garden ground and well protected with some mulch of straw they will grow very quickly in march -april when spring will return, order is guaranteed to 30 april 2023.
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Nov 11, 2022
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Nov 7, 2022
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Nov 7, 2022
Consistent quick delivery and excellent products! All plants ordered have been growing bezutifully
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Nov 6, 2022
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Nov 6, 2022
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Nov 6, 2022
Quick delivery, well and carefully packed, and good quality plants. I was and I will buy again from them 😊
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Nov 5, 2022
Brilliant shop. Always everything in good condition
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Nov 4, 2022
Great service,great quality,greT customer service,excellent
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