Review summary
Customers frequently highlight the high quality and effectiveness of the products, often achieving beautiful, natural, and professional results. Many users find the products easy to use, and the application is considered straightforward. Fast shipping and prompt delivery are commonly praised, while customer service is generally regarded as friendly and helpful. Additionally, online courses and training sessions are valued for their clarity and the detailed explanations provided. Some customers mention inconsistencies or issues with specific products, including concerns about packaging or formulation. There are also occasional reports of slow or lacking responses from customer service.
This text was automatically created by an AI system from user reviews.
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How Trusted Shops prevents fake reviewsReviewsMrs.Highbrow Professional
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I’m always satisfied with this brand and the quality of the products I purchase even though the prices keep going up.\nHowever, I was disappointed that the two PowerStain products I received as a gift expire in just one month.\nConsidering the value of my order, I expected the gifts to have a reasonable shelf life. With such a short expiration date, they didn’t really feel like a usable or meaningful gift.
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Reply from Mrs.Highbrow Professional
Hi Yahia,\n\nThank you so much for your lovely review and for your continued trust in our brand. \n\nWe completely understand your disappointment regarding the complimentary PowerStain shades. As mentioned in our promotion, these free shades have a best before date until October 2026, which is why we offered them as a gift. We hope you'll still be able to enjoy using them.\n\nThank you again for your honest feedback. We truly appreciate it!\n\nLove,\n\nTeam Mrs.Highbrow \n
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Cross-market review
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Cross-market review
Color-stable pigments and beautiful henna colors
I really enjoy working with the products of Mrs. Highbrow and I am thoroughly impressed.
The henna particularly convinces me with its beautiful shades and the natural, even results. The application is uncomplicated, and the durability is really very good. The eyebrows look defined, yet natural.
The PMU pigments especially impress me with their high quality and color stability. They are excellent to process and implant. The healed results look natural and retain their beautiful color without turning grey or acquiring unwanted nuances. The color selection is excellent and offers the right shade for every skin type and customer.
For me, both the henna and the PMU pigments from Mrs. Highbrow are a clear recommendation!
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Reply from Mrs.Highbrow Professional
Hi Nadin,
thank you very much for this beautiful and detailed review! We are very pleased to hear that you enjoy working with our products so much and have such great experiences with both the henna and the PMU pigments.
Best regards,
Mrs. Highbrow
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Cross-market review
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Cross-market review
Thank you for seeking the opinion of professionals — it's valuable. Here is feedback constructed over nearly a year of use, on various skin types and seasons.
What I appreciate: a European brand created by women for professionals, vegan formulas, without sulfates or parabens, not tested on animals. That's why I continue to work with you.
Points for improvement:
– Step 1 eyelash lifting: texture too liquid, risk of spilling into the eye regardless of technique.
– Liquid glue: dries too fast, a quarter of the bottle remains unusable.
– Eyebrow fixing gel: pills and leaves white residues. Very negative feedback from my clients.
– Coloring: frequent skin reactions on contact with the skin, even in small quantities, complicating waxing.
– Pads: permanently discolor, visually unclear effect.
– Eyebrow oil: very good, but the pipette is not suitable for application.
– Makeup: range too limited and qualitatively inferior (textures too greasy or too dry, difficult to blend).
Communication: an instruction manual with each product (application time, dosage, precautions) would be very useful. Each brand has its own specifics, and only the lifting benefits today.
Customer relationship: there are decreasing rates in resale, but nothing on service products, and no loyalty gesture (vouchers, gift cheques, occasional discounts).
What I would like to see: well-formulated concealers, mascaras, pencils — everything revolves around the eyes — easier-to-apply products and a lash growth serum, much requested in the salon.
It would also be appreciated to have customer gifts in the brand's colors (samples, mini-sizes) to offer in the salon, as big brands do.
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Cross-market review
Super happy with Mrs Highbrow! I now use almost all the products for my salon, from lotions to dye and wax! Very reliable products and excellent customer service. They are always open to questions and answer them kindly and thoroughly.
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Reply from Mrs.Highbrow Professional
Hi Michelle,
Thank you for your wonderful review!
So nice to hear that you are so satisfied with our service and products.
Love
Team Mrs.Highbrow
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I work in my salon with the products of Mrs. Highbrow and I am really extremely satisfied! The quality is top-notch and my customers clearly notice the difference. The products are pleasant to use, deliver beautiful results, and provide a professional appearance in my treatments.
An absolute recommendation!
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Reply from Mrs.Highbrow Professional
Hi Natalie,
So nice to read. Thank you for your trust!
Love,
Team Mrs.Highbrow
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The entire line is consistent in all areas. Whether that be the way the products enhance each other or the way the results are the same for the client every single time. I search for the best of the best and I have certainly found her-her name is Mrs. Highbrow💙
Reply from Mrs.Highbrow Professional
Hi Zuri,
Thank you for your lovely words!
Love,
Team Mrs.Highbrow
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When I have questions, I immediately get a quick and comprehensive advice.
Delivery is always fast, and I am very happy with the products.
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Brilliant Masterclass,
A very informative seminar with a great lecturer. All questions were answered in detail, and I was able to take away a lot of new knowledge.
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Reply from Mrs.Highbrow Professional
Hi Simone,
thank you very much for your great review! It's so nice to hear that you enjoyed the Masterclass. Thank you for taking the time to share your experience.
Best regards,
Mrs.Highbrow
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Cross-market review
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Cross-market review
I give 10 stars out of 5 stars I am super happy with using Mrs Highbrow. All products are great, from henna, lash lift to hybrid dye, everything is perfect.
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Reply from Mrs.Highbrow Professional
Hi Nehad,
Thanks for your lovely review :)
It's great to see that you are satisfied with our products.
Best regards,
Team Mrs.Highbrow
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Cross-market review
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Cross-market review
My business keeps growing with clients
Incredibly great brand that I have been working with for years. My academy + my business remain steady and we still see a growth in clients due to the results we can deliver with Mrs. Highbrow!
We work with the entire line of lashlift, brow lamination, hybrid dye & henna brows.
At Brows and Beauty House you can take a look at the beautiful results we deliver.
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Reply from Mrs.Highbrow Professional
Hi dear Stephanie,
Wow, it's so nice to hear that your business and academy keep growing! Thank you for the trust in our full line. The results of Brows and Beauty House are truly beautiful and it makes us proud that Mrs. Highbrow can contribute to that.
Best,
Team Mrs. Highbrow
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I have been working with the products of Mr… for years
I have been working with the products of Mrs.Highbrow for years. I am very satisfied with the beautiful results.
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Reply from Mrs.Highbrow Professional
Hi Joyce,
Thank you for this beautiful review. We greatly appreciate it!
Love,
Team Mrs.Highbrow
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I love the One-Shot Lash Lifting. It saves time and the results are just ALWAYS Top 👌🏼
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Reply from Mrs.Highbrow Professional
Hi Martina,
thank you very much for your kind words! ❤️ We are very pleased that you like the One-Shot Lash Lifting so much!
Best regards,
Team Mrs.Highbrow
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Super fast delivery!
Super fast delivery and very nice products!
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Great products and quickly shipped
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Your products have a high quality and every time it brings a super professional and nice effect.
Reply from Mrs.Highbrow Professional
Hi Yasmin,
Thank you so much for your lovely review!
Love,
Team Mrs.Highbrow
Cross-market review
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Cross-market review
Super qualitative products, can only recommend
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Reply from Mrs.Highbrow Professional
Hi Deniz,
Thank you very much for your kind words!
Best regards,
Team Mrs.Highbrow
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Had a really nice course
Good explanation and great products with fast delivery
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Reply from Mrs.Highbrow Professional
Hi Wilma,
Thank you for your kind words!
It's great to hear that you're so satisfied.
Best regards
Team Mrs.Highbrow
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Nice contact. Through the app, I received a quick response to my question, which was very pleasant. The order was also delivered quickly and was carefully packaged.
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Reply from Mrs.Highbrow Professional
Hi Janine,
Thanks for your lovely review! Glad to hear you experienced our service and fast delivery like this.
Love,
Team Mrs.Highbrow
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Quality, fast delivery, a lot of useful tips.
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Reply from Mrs.Highbrow Professional
Hi Marc,
Thank you for this wonderful review. We appreciate it a lot!
Regards,
Team Mrs.Highbrow
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Cross-market review
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Cross-market review
Nice Henna
Nice henna, good quality and good service.
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Reply from Mrs.Highbrow Professional
Hi Trudi,
Thank you for your lovely review. We appreciate it greatly!
Love,
Team Mrs.Highbrow
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