I don't know the part played by /USA/ other than billing because I understand that the person I was in contact with, Diane Van Ruymbeke, was in France. The parts shipped from France.
I am always reluctant to place orders in foreign countries, having to give my credit card details. My payment preference is with Paypal with which, for unknown reasons, could not process the payment. Diane was very patient, informative and friendly with me to the point where I felt secure and confident enough to pay with my credit card. The order shipped that day and is now in Montreal awaiting Customs clearance. I was very impressed. When I checked my credit card I saw that it was billed to bionic bird/USA/ . Whatever, I am very satisfied with my experience with bioni bird and will be considering future putchases from them.
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