Customers consistently praise the fast and reliable delivery, noting short shipping times and timely arrivals. Many commend the responsive and helpful customer service, and product quality is frequently highlighted, with most customers expressing satisfaction with the items received. The wide selection of products and brands is a standout aspect, and pricing is generally viewed as fair or competitive. The website is mostly seen as easy to use and professional, and secure, neat packaging further enhances the shopping experience.
Some customers report occasional issues with receiving replies from customer service. Rare comments mention minor defects in products, and a few note that certain items can be pricey. There are also a couple of remarks about language or payment option issues on the website.
This text was automatically created by an AI system from user reviews.
Very good service and quality.
However, there seems to be a quality issue with the Opinel no. 12 knifes I recently received. The edges were black and burred. I have removed the burr. I have not experienced this issue on any of my other Opinels.
Community member
1 Reviews
Verified
Great products and packaging! The delivery time is fast.. I live in Denmark and had the package in my hands after two days, so I will definitely recommend this shop :)
Community member
1 Reviews
Verified
Fast delivery and quality service
Fast delivery to denmark. Quality products. Secure packaging. Good prices.
I highly recommend. Been shopping there twice already and will continue.
Community member
1 Reviews
Verified
Great, but slightly off the expected
Had the engraving been placed/aligned on the blade as on photo (and as one would expect), my rating would have been 5 (or 6!) stars.
Still: Great in many ways - and you were the only supplying this option - and delivery was impressively fast.
Community member
3 Reviews
Verified
Just great
A great, wide selection of different brands, and fantastically fast packing and lightning-fast delivery. It’s perfect. I love it👍🏼
Community member
2 Reviews
Verified
American travails
Your site would not allow use of my American credit cards, I had to use pay pal, which is less acceptable to me. Perhaps it is because there is no place to put in a postal zip code, which is required when using an American credit card. Also I do not understand or speak Danish, and had to ask the recipient of my gift to translate for me.
Community member
1 Reviews
Verified
Easy, Quick and reliable!
easy to order, order picked and sent on same day, received just 2 days after placed the order. That is amazing"
Community member
4 Reviews
Verified
Always good service and super knives
Community member
4 Reviews
Verified
Largest selection of Victorinox in the EU.
Free delivery on orders over a certain amount.
Very fast delivery and order processing.
Community member
1 Reviews
Verified
Super
Nothing to complain about. Quick sending of the items. Maybe one day I will be able to visit you guys in your store.
Sincerely Brian Lybøl
From Denmark
Community member
1 Reviews
Verified
💪
Community member
1 Reviews
Verified
Community member
2 Reviews
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Community member
1 Reviews
Verified
Good prices and fast delivery
Community member
1 Reviews
Verified
Просто лучшая компания, лучшие товары и лучшее обслуживание. Браво. Так держать. Всегда буду вашим клиентом.
Community member
1 Reviews
Verified
Community member
1 Reviews
Verified
Very very fast shipping to Denmark! Ordered TRC South Pole
Community member
3 Reviews
Verified
Good price and short delivery time.
Community member
4 Reviews
Verified
When I ordered a knife, it went on sale the very next day, which was also the day it was shipped. I sent two emails to customer service, as I expected to receive a refund for the price difference, but I have never heard back from them!
Reply from Knivesandtools.dk
Hello,
We're very sorry that you had to wait so long for a reply to your emails. We completely understand your frustration and sincerely apologize for this.
Our customer support team has contacted you today and clarified the situation. Of course, we're happy to honour the reduced price, and the difference will be refunded to your original payment method within 2–3 business days.
Thank you for taking the time to share your experience. We appreciate your patience and hope we've been able to put things right!
Kind regards,
Team Knivesandtools
Community member
2 Reviews
Verified
Always well packed and fast delivery.
No regrets shopping at Knives & Tools.
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