FixPart.bg
Reviews:

2,017 total reviews   1,679 reviews in the last 12 months

4.67

Excellent

2,017 total reviews
1,679 reviews in the last 12 months

5
85 %
4
7 %
3
2 %
2
1 %
1
5 %

Review summary

Customers frequently praise the fast shipping, precise fit and quality of parts, and the ease of searching for and ordering items online. Many also highlight the helpful, responsive, and polite customer service, as well as clear and prompt communication about order status and tracking. However, some customers express frustration with delivery delays, inaccurate estimates, and unreliable third-party couriers. There are occasional issues with unhelpful customer service, unclear communication, minor difficulties with order forms, language barriers, and insufficient updates. Additionally, some reviewers are dissatisfied with the lack of easy or automatic return and refund options.

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ReviewsFixPart.bg

(77)
(23)
(31)
(116)
(1432)
Community member 
1 Reviews
 Verified
The delivery it’s not good. UPS is great but unfortunately work with InTime in Bulgaria that are terrible. They slows down the deliveries, make many mistakes with the packages. I recommend if you using multiple carries like DHL also for example.
Community member 
1 Reviews
 Verified
ПРОДУКТЪТ ПРИСТИГНА ТОЧНО В ПРЕДВИДЕНИЯ СРОК И МНОГО ДОБРЕ ОПАКОВАН. ДЕТАЙЛА Е ОРИГИНАЛЕН И ПАСНА ПЕРФЕКТНО НА УРЕДА . ЖИВЕЕМ В КРАЯ НА НАСЕЛЕНОТО МЯСТО , НО КУРИЕРЪТ ПОЛОЖИ ДОСТА УСИЛИЯ ДОКАТО НИ НАМЕРИ . НЯМАМ ЗАБЕЛЕЖКИ И ЗАТОВА ДАВАМ НАЙ - ВИСОКАТА ВЪЗМОЖНА ОЦЕНКА .
Community member 
1 Reviews
 Verified
Харесва ме че има резервни части за всякъкви домакински електроуреди и че пристигат в рамките на седмица. За съжаление цените са малко стряскащи и ако трябва да купиш 2 или 3 резервни части за един електроуред - цената става съизмерима с нов уред.
Community member 
1 Reviews
 Verified
The spear part was like the original one. It fits perfectly. Please check the address carefully. You sent it to a wrong one.
Community member 
1 Reviews
 Verified
Very fast packing and sending of the order. You need to optimize the supplier in Bulgaria. He doesn t work in Saturday, and the shipment was in the courier for 2days. He puts a false comment in the tracking system.
Community member 
1 Reviews
 Verified
service and documents were delivered prompt and correct. packing box could be smaller as to save paper.
Community member 
1 Reviews
 Verified
Въпреки че не можеха да ми предоставят точните размери на една част, отговаряха бързо и ме увериха, че мога да я върна без проблем. В крайна сметка частта пасна идеално.
Community member 
1 Reviews
 Verified

Satisfied with your product

I ordered a fan for my refrigerator. It was delivered on time, mounted and now everything is ok. I am very pleased with your product, delivery time and quality of the product.
Community member 
1 Reviews
 Verified
Fast delivery, well packaged, and the product fully matches the description. Very satisfied with my purchase.
Community member 
1 Reviews
 Verified
Доставката до различните страни е прекалено бавна! В сайта пише от 4 до 6 работни дни но за да стигне до България минаха двойно работни дни... Иначе сайта е супер има доста неща чак по едно време с тази доставка почнах до се замислям дали е истина и дали ще дойде поръчката... :) Бях поръчала лагери за пералня с горно отваряне станаха и пералнята вече работи.
Community member 
1 Reviews
 Verified
Всичко което поръчах го получих но не разбрах защо при поръчка под един номер с два артикула , аз ги получих с два различни доставчика . Не съм доволен от доставчика интерлогистика . Не отговарят на телефоните , а отговорите по имейл са завоалирани и неточни . Два поредни дни ми обещават да ми донесат единия артикул и никой не идва . Дори не си правят труда да се обадят че няма да дойдат за да не седя и да ги чакам . Наложи се аз да ходя в техен офис за да си взема пратката . Доволен съм от Спиди които бързо и точно ми предоставяха информация за пратката ми с втория артикул . Определиха дата и час за доставка и бяха супер точни . Другото което не разбрах е защо фикс парт дават от 4-6 дни за получаване а в действителност изминаха 20 дни . Има още над какво да поработят . Иначе каквото поръчах това и получил без дефекти .от това съм доволен .
Community member 
1 Reviews
 Verified
When you informed me that you couldn't deliver the order on time and suggested I cancel, I tried, but it didn't work. The product I received didn't match the description. My attempt to return the item was also unsuccessful, so I emailed you. I was scammed three times. I paid €79 for something I didn't want, and I can't return it.

Reply from FixPart.bg

Good day, I am sorry to hear that you are not satisfied. To ensure that your order is delivered to you as quickly as possible, it is processed directly by our system and passed on to the carrier. It was therefore unfortunately no longer possible to cancel it. You have ordered a product that cannot be returned. We made this clear before you placed your order. If you have any questions about your order, please let us know. Nicola, FixPart customer service
Community member 
1 Reviews
 Verified

Delivery complications and prices a bit higher

The given delivery time was not accurate. The parcel arrived later than expected. The prices of some parts are higher than they should be. Overall good.
Community member 
1 Reviews
 Verified
Vast variation of genuine spare parts. Excellent source of accessories for you households appliances. Thank you!
Community member 
1 Reviews
 Verified
The product was as described and what I needed. Very fast shipping and good handling of the package.
Community member 
1 Reviews
 Verified
Good communication, quick delivery on address. Realtevely cheap price. Good service overall
Community member 
1 Reviews
 Verified
Exellent description of items. A several hours after I placed my order, I found another thing that I want, but there haven't an option to add that item to my order. I had to place another (different) order with new delivery cost.
Community member 
1 Reviews
 Verified

Purchase order202607917694

Purchase order, delivery, and packaging were all good. I submitted a return request because I ordered a click‑type sealing with a channel, but the refrigerator I received uses taped sealing instead, which does not match the model I purchased.
Community member 
1 Reviews
 Verified
I ordered a spare filter for my vacuum cleaner, which I couldn't find anywhere else. It fits perfectly! I'm super happy that I saved my vacuum cleaner and didn't have to buy a new one.
Community member 
1 Reviews
 Verified
Всичко беше наред,лесно поръчах и бързо го доставиха. Частта която поръчах беше точно такава каквато исках и оригинална.

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Contact

FixPart.bg

  • fixpart.bg
  • obsluzhvane@fixpart.bg
  • Nijmegen, NLD
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About

FixPart.bg

FixPart.bg е вашият надежден онлайн магазин за резервни части за домакински уреди. С богата селекция от милиони части за водещи марки, ние правим лесен и достъпен ремонта на вашите уреди, вместо да ги...

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