Review summary
Many customers appreciate the fast shipping, the perfect or exact fit of parts, and the originality, durability, and performance of the products. The website is often described as easy and intuitive to use, making the process of finding and ordering parts straightforward. Customer service is frequently praised for being quick, helpful, and effective in solving problems. Additionally, most customers are satisfied with the quality of packaging, noting that items arrive well-protected. However, some customers express frustration with delivery delays or shipping times that do not match initial promises. A few report receiving parts that did not fit their appliance, and some have encountered communication issues or unhelpful responses when reaching out to customer service. While some find prices fair, others feel that product and shipping costs are high or comparable to buying new appliances. There are occasional complaints about damaged packaging upon delivery.
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How Trusted Shops prevents fake reviewsReviewsFixPart.bg
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Verified
OEM Part ordered OEM part supplied.
Very fast delivery everything worked. The part received is exactly as described and is a genuine OEM part.
Finding the part on the website could me made easier maybe, a bit more intuitive?
Verified
So easy to find parts and delivery is quick
Easy to find parts based on make and model. Seamless browsing, clear instructions, no hidden fees, fast delivery. One downside is the expensive delivery cost, but to each their own.
Verified
The website said the item was in stock with a 4-5 day delivery time, but it took 25 days to arrive. This huge delay made it impossible to plan my appliance repair properly.
Verified
Only return option is bad ,everything else is perfect !
Everything is good ,but I do not like that when I purchase online I do not have option for return Item if it is not what I need . This is some kind risk for online . In Bulgaria everything have 14 days option for return whitout question . So I understand your rule but that I do not like .
Verified
Easy and quick
It was very easy to find the spare part just by selecting the appliance model.
The part was shipped on the same day.
Verified
Много съм доволен
Много бърза доставка с куриер до входа. Чудесна резервна част, която пасна веднага. Фирмата ми предложи по-евтин вариант от което съм много доволен. Препоръчвам тази фирма на всеки.
Verified
fast delivery and correct/working part
fast delivery, the part was the right one and worked after installing it in the fridge
Verified
Ordered a car module from them, and despite the car module not working, they were quick enough to return it and issue a refund. Great customer service!
Verified
Моторът за аспиратора който поръчах пасна идеално, същият производител, ватове и т.н.
Благодаря
Verified
Развива се бялата помпа от онази част с маркуча. Подле отвътре се вади пластмасовия притискателен пръстен с натиск отвън. На новия мавкуч пръстена се набива отвътре с малко смазка и умерен натиск.
Verified
Easy finding my spare parts for washing machines.
Fast delivery. Good tracking of my package. Quality of goods is excellent.
Verified
Everything arrived fast and in great condition. Fits perfectly and works without any issues
Verified
Много бърза доставка ,макар че пристига от чужбина всичко беше ок.Точно в деня пристигна за който бях получила имейл с потвърждение .
Verified
The delivery service needs an improvement
The interactive order form needs to be changed. Address in the form of street, number and floor is not enough. I would recommend introducing a field for additional descriptive text.
I sent a text with an inquiry 2 times and I did not receive a response even once!
The communication is one-sided through the site and the client has no trace by email what he sent/asked.
The delivery time was 9 days, which was not communicated in any way. The shipment could be tracked, but once you find out that it is in Bulgaria there is no indication of how and when it moved from Varna to Sofia.
Verified
Частите са ОК, но доставката от страна на ИнТайм е потресваща... След 2 дни чакане и уверения, че "утре" ще ми доставят пристигналите в България части, отидох на място да си получа пратката. В офиса им - 4 човека си пиеха кафето...
Verified
Часта, която поръчах пристигна много добре опакована.Изглежда оригинална и след слагането и уреда проработи веднага.Единственн минус е че от поръчката до доставката отне около месец.
Verified
Здравейте,
смятам, че описанието на продуктите, които предлагате е много добро и с лекота се открива нужното.
Важно е и това,ч е държите непрекъснато в течение клиент за очакваната доставка.
По отношение на поръчаната от мен част - все още нямам впечатления. Реших да оставя още малко да поработи стария реотан преди да го заменим с новия, закупен от Fixpart. Надявам се,че ако има някакво несъответствие - ще получа адекватна реакция от вас.
Благодаря !
Verified
Коректност
Получих поръчания продукт в указания ден и час.
По опаковката/кашона/нямаше деформации както и по самия детаил който бях поръчал.
Благодаря ви!
Verified
Копчето е супер,отговаря си едно към едно за съответната пералня.Отваря се и се затваря супер!
Verified
Everything is accurate. Everything is easy and clear. This is very important.