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europe.beyerdynamic.com
Reviews:

321 reviews in the last 12 months1,804 total reviews  

4.58
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Most relevant positive review

Jan 23, 2024
 Verified review
The DT880 are just what I wanted. I wouldn't say they are pleasant to listen to music but, for producing and mixing they are perfect. I use the analogy that they are like microscopes for sounds, you wouldn't want to use them in your day to day because you might be disgusted by the amount of germs in your every day. They are very honest so you notice all of the "germs" lurking around the music you listen to for fun and that's not good if you are just having fun or want an immersive music experience but for producing and mixing that's what one needs and doesn't find in normal headphones. I barely have to adjust my mixes when I switch to the monitors, with my DT990 pros it's not like that, and with normal consumer headphones it is just impossible. So my suggestions for improvements would be: re-do the product description as it is very misleading. Any one buying these to enjoy music at home is going to be sorely disappointed or is probably completely clueless as to what good hi-fi headphones sound like. These are purely for music production use out of the box without any EQ. The audiophiles will still buy them and mod them but a regular consumer won't be mislead. Being a little nitpicker, the hard case had what seemed like white rubber shavings all over it. I just had to wipe them and they were gone but still, looks a little unprofessional. Now regarding the DT990 driver, it's the right replacement part and I presume it is working (still have not repaired my old pair of DT990s) but the packaging scared me. Specially because of the finer than hair wires that connect the drivers and that are exposed, wrapping in bubble wrap with no additional packaging seems unprofessional specially when they cost 50 euro per unit (almost half the price of new headphones). Love Beyerdynamic just want them to be the best they can. If you want more tips I have a master's in International Businesses hire me ahahahah

Most relevant negative review

May 16, 2024
 Verified review
Will not recommend. Have wanted this headset since it was announced. Signed up. Ordered the first day it was available. They shipped it very quickly. Then...DHL sent three messages saying it was on its way. Each time changing to another day. Then changed to :delivery interrupted delayed for 1-2 days. Where it has stayed since April 22nd. Contacted DHL. They said contact Beyerdynamic. Beyerdynamic said wait a week. I waited a week.Filled out the paperwork. Asked if they'd re-order and send me the headset. Four week investigation?!? For something DHL still shows they haven't delivered? And absolutely no further updates from Beyerdynamics about the case status? Neither DHL nor Beyerdynamics took ownership of the issue. That's pitiful customer service. No issue with the indivduals involved. They're just following the company support processes.
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Reviews for europe.beyerdynamic.com

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Latest first
15 hours ago
 Verified review
Very nice product, excellent sound and comfort
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4 days ago
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Good products. Good customer service. Simple as that.
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4 days ago
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Good service

Quick and efficient delivery. Thank you.
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5 days ago
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The headphones are malfunctioning. On one side I hear a distorted cracking buzz sound. It was a B-stock order and I think B-stock should be checked thoroughly before shipment. This fault would have been very easy to detect. Now let's see how the returns process works.
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RV
Rick V.
Enschede
6 days ago
 Verified review
as always perfectly executed delivery of my parcel. nice clean easy to use website. porduct ar really high quality. i really enjoy using there product for the last 2-3 years now. no complaints
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7 days ago
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8 days ago
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10 days ago
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11 days ago
 Verified review

Excelente acabado y sonido

Excelente acabado, el modelo T1 tiene un sonido impresionante, merece la pena la compra y el pago de estos auriculares por todo lo que te ofrecen, con una calidad absoluta
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Sep 25, 2024
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Perfect

I ordered some grade B DT 990 Pro and they seem brand new. They sound amazing too. Overall happy with my experience and purchase.
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Sep 25, 2024
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Sep 25, 2024
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Excellent product at excellent value. There was a hiccup in the ordering process which caused some short-lived anxiety but when that was rectified, everything was plain sailing.
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Sep 24, 2024
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Sep 23, 2024
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Great product, fast delivary. What do you want more?
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Sep 20, 2024
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Sep 18, 2024
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Great buying, delivery and quality but durability 😐

The buying process is easy and reliable: excellent. Delivery is rapid and excellent. The product is expensive but functionality is great. Durability is unfortunately mediocre: eartips are very durable and beautiful but this is my Xelento wireless 4th bt-band (2of 1st Gen and this is second on 2nd Gen. Also possess Xelento remote since 2018 and durability has been better.
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Sep 17, 2024
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Beyerdynamic MMX 300 Pro: Audio eccellente, ma microfono deludente – Sto cercando alternative - Beyerdynamic MMX 300 Pro: Excellent Audio, but Disappointing Microphone – I'm Looking for Alternatives

Ho acquistato le Beyerdynamic MMX 300 Pro con grandi aspettative, conoscendo la qualità del marchio e il costo non indifferente. L'audio delle cuffie è impeccabile, come da tradizione Beyerdynamic: suono cristallino e dettagliato che esalta l'esperienza di ascolto, soprattutto collegandole direttamente al PC. Purtroppo, la mia soddisfazione si ferma qui. Il microfono integrato, che dovrebbe essere un punto di forza per l'uso professionale, ha presentato problemi evidenti. Il livello audio è bassissimo e quasi impercettibile, rendendo difficile, se non impossibile, utilizzarlo in condizioni normali. Non ho ancora avuto il tempo di effettuare test ulteriori per verificare se sia un problema delle cuffie o del mio sistema, ma tutto ciò che collego al PC funziona perfettamente, quindi il dubbio rimane. Al momento, le cuffie sono messe da parte in attesa di collegarle a una scheda audio esterna, nella speranza che questo possa risolvere la situazione. È deludente dover aspettare e provare ulteriori soluzioni dopo aver fatto un investimento su un prodotto che, per la fascia di prezzo, dovrebbe essere impeccabile in tutti i suoi aspetti. Un altro aspetto frustrante è l'assistenza, che non è stata in grado di fornire consigli risolutivi. Per chi cerca un'esperienza audio di alta qualità, queste cuffie possono andare bene, ma se il microfono è una parte importante del tuo setup, potrebbe non essere la scelta più affidabile. Attualmente sto valutando di passare a un prodotto della concorrenza, preferibilmente con connessione USB per evitare questi problemi, ma resta il dispiacere di aver speso una cifra considerevole per un prodotto che non ho potuto sfruttare al massimo. I purchased the Beyerdynamic MMX 300 Pro with high expectations, knowing the brand's reputation and the considerable cost. The sound quality is impeccable, as is typical for Beyerdynamic: clear and detailed, elevating the listening experience, especially when connected directly to the PC. Unfortunately, my satisfaction stops there. The integrated microphone, which should be a strong point for professional use, presented evident issues. The audio level is extremely low and almost imperceptible, making it difficult, if not impossible, to use in normal conditions. I haven't had time to run further tests to determine whether the problem lies with the headphones or my system, but everything else I connect to the PC works perfectly, so doubts remain. For now, the headphones are set aside, waiting to be tested with an external sound card, in the hope that this will resolve the issue. It's frustrating to have to wait and try additional solutions after investing in a product that, for the price range, should be flawless in all aspects. Another frustrating aspect is customer support, which couldn't provide any helpful advice. For those seeking high-quality audio, these headphones might be suitable, but if the microphone is a critical part of your setup, they may not be the most reliable choice. Currently, I'm considering switching to a competitor’s product, preferably with a USB connection to avoid these issues, but the disappointment remains, having spent a considerable amount on a product I couldn't fully utilize.
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Sep 16, 2024
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Sep 13, 2024
 Verified review
Returning was not free, instead €18,-. Shame.
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Answer by europe.beyerdynamic.com
Sep 16, 2024
Thank you for your feedback! As the item you purchased is an outlet product, returns are not free of charge. You can find all relevant information about our outlet products, our quality promise and returns on our website: beyerdynamic.com/outlet-quality-promise. We nevertheless apologize for any inconvenience this may have caused you. Kind regards, your beyerdynamic team
Sep 12, 2024
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