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europe.beyerdynamic.com
Reviews:

327 reviews in the last 12 months1,783 total reviews  

4.61
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Most relevant positive review

Jan 23, 2024
 Verified review
The DT880 are just what I wanted. I wouldn't say they are pleasant to listen to music but, for producing and mixing they are perfect. I use the analogy that they are like microscopes for sounds, you wouldn't want to use them in your day to day because you might be disgusted by the amount of germs in your every day. They are very honest so you notice all of the "germs" lurking around the music you listen to for fun and that's not good if you are just having fun or want an immersive music experience but for producing and mixing that's what one needs and doesn't find in normal headphones. I barely have to adjust my mixes when I switch to the monitors, with my DT990 pros it's not like that, and with normal consumer headphones it is just impossible. So my suggestions for improvements would be: re-do the product description as it is very misleading. Any one buying these to enjoy music at home is going to be sorely disappointed or is probably completely clueless as to what good hi-fi headphones sound like. These are purely for music production use out of the box without any EQ. The audiophiles will still buy them and mod them but a regular consumer won't be mislead. Being a little nitpicker, the hard case had what seemed like white rubber shavings all over it. I just had to wipe them and they were gone but still, looks a little unprofessional. Now regarding the DT990 driver, it's the right replacement part and I presume it is working (still have not repaired my old pair of DT990s) but the packaging scared me. Specially because of the finer than hair wires that connect the drivers and that are exposed, wrapping in bubble wrap with no additional packaging seems unprofessional specially when they cost 50 euro per unit (almost half the price of new headphones). Love Beyerdynamic just want them to be the best they can. If you want more tips I have a master's in International Businesses hire me ahahahah

Most relevant negative review

May 16, 2024
 Verified review
Will not recommend. Have wanted this headset since it was announced. Signed up. Ordered the first day it was available. They shipped it very quickly. Then...DHL sent three messages saying it was on its way. Each time changing to another day. Then changed to :delivery interrupted delayed for 1-2 days. Where it has stayed since April 22nd. Contacted DHL. They said contact Beyerdynamic. Beyerdynamic said wait a week. I waited a week.Filled out the paperwork. Asked if they'd re-order and send me the headset. Four week investigation?!? For something DHL still shows they haven't delivered? And absolutely no further updates from Beyerdynamics about the case status? Neither DHL nor Beyerdynamics took ownership of the issue. That's pitiful customer service. No issue with the indivduals involved. They're just following the company support processes.
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Reviews for europe.beyerdynamic.com

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12 days ago
 Verified review

TOP

Great headphones and excellent quality: the features are exactly as described by the parent company. The shipping was super fast. Thanks Beyerdynamic !!!!!!
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Aug 24, 2024
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Top product

I boutgh the MMX 300 pro, never i had such a good headphone even better than bose, whitch a had for many years. fast delivery, and spare parts available
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Aug 29, 2024
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Easy, Fast, Reliable.

The store is easy to navigate, the purchase and transport process is quick, and I got my MMX300 PRO within 3 work-days.
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Aug 22, 2024
 Verified review

Top tier

Fast shiping. Top tier products. My favorite headphones ever.
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Aug 29, 2024
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Tutto ok

Tutto, ok comunicazione e velocità di spedizione
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Aug 19, 2024
 Verified review
Beautiful product. Top service!!!
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6 days ago
 Verified review
Fast shipping, great products!
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RM
Aug 21, 2024
 Verified review
quick and fast
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11 hours ago
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4 days ago
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4 days ago
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5 days ago
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Aug 21, 2024
 Verified review

Teerible experience with bstock unit

Bought a B-stock Tygr 300R headphones, Beyrdynamic says they carefully check and refurbish every b-stock unit so i felt confident. When the headphones arrived the sound was terrible and mono, the cable has a problem on the jack if i bend it sound goes ok and stereo, so clearly a defect product that was not checked. Worse thing is they told me to return and order another one because shipping takes a long time so it's better to order than to wait for the refund, but i have to pay the shipping because is b-stock.... but i lost trust in their b-stock's.
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Answer by europe.beyerdynamic.com
Aug 30, 2024
Dear Customer, We are very sorry that the delivered b-stock product has not met our high quality standards. This should not have happened. In this case, of course, no shipping costs for returning the defect product have to be paid. I see, that our support team has already sent you a lable for returning the product. We apologize for any inconveniences this might have caused you. Best regards, Your beyerdynamic Team.
10 days ago
 Verified review

DT 770 PRO with deffects and no support

Purchased DT 770 PRO and it came with defects. Contacted support via email immediately and didn't get a response after almost a week. Stayed in a call for more than an hour waiting for someone to pick up my call, nobody did.
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Answer by europe.beyerdynamic.com
9 days ago
Thank you for your feedback! The fact that you didn't receive a prompt response from our support team should of course not happen and doesn't meet our quality standards. We have forwarded your information directly and our support team has already contacted you with compensation for this incident. Nevertheless, we apologize for any inconvenience this may have caused you. Kind regards, your beyerdynamic team
Aug 3, 2024
 Verified review

Excellent audio/mic. Lacks Quality of Life features

It is a very decent headphone for having excellent audio both in and out. De drivers are amazing for listening to dialogue, music, anything that demands studio-grade listening. The mic is very sharp, everyone can hear me well withing meetings. I bet it's great as a talk back in studio situatios too if you aren't miced otherwise. Caviats. it's not as comfortable as other BD headphones I have used. the cusion material feels a little stiff and a bit thinner I think as other headphones I used. I have small ears, I bet the problem becomes more pronounced if you have bigger ears. I don't like the mic/mute/volume in the cable. I have had way more decent solutions with competitors. I rather have the mic mute in the headphone itself. And I don't like not having tone to hear my own mic through the headphones. You can solve this through 3rd party hardware/software. but today headphones in this market (home-office/gaming) almost always have this option and have it be latency-free. (Windows settings gives you a decent about of latancy which is not viable). Tons of small gripes I have. But the overal quality and the 2 main resonds I bought this for (audio & mic quality) are really top of the class!
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Aug 2, 2024
 Verified review

Best Headset ever made

Fisrt time but not last ! The quality of the product is incredible, the sound is very great and big upgrad, the microphone, no one can do better for this one.
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Aug 8, 2024
 Verified review
The product arrived as expected, with good tracking info. A query with customer services, was answered promptly.
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Aug 11, 2024
 Verified review
Really good service. Problem with shopping basket when trying to order two of the same item
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Aug 3, 2024
 Verified review
"B grade" headphones but they were perfect when I received them. Very happy
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Jul 19, 2024
 Verified review
Great communication and after-sale service, excellent products !
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