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europe.beyerdynamic.com
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328 reviews in the last 12 months1,722 total reviews  

4.63
Excellent

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Top positive review

Jun 13, 2023
 Verified review
The DT 900 Pro X headphones are sooo amazing! Years ago I had the DT 990's and they took me to a different dreamy space in my student days.. They eventually fell apart after years of abuse. Now 25 years later I've bought a pair of DT 900 Pro X's and the same thing has happened - I'm rediscovering music. The space sounds fill is huge, and the sound is insanely silky and smooth... almost sweet. The bass is somehow airy at the same time as being tight, deep and smooth! There's never any moment that music sounds harsh.. They also work with lower power devices like phones and controllers.. bringing out the best in even cheaper sources. Gaming! : Now believe it or not, it's also helping me to rediscover gaming.. they work briliantly with the Playstation 5 controller! More than enough power, and games now have a much bigger spacial effect and the gone is the boomy based and muffled sound. (note: I have a good quality Hyper X game headset for comparison). I will never go back to closed headphone again.. Of course a major cost is the fact that if anybody is sitting near by they'll hear what you're listening to. With gaming that's not such a problem because the sounds are more intermittent.. but with music that can definitely be a potential issue. However, having said that, they also sound amazing at low volumes.. so then just turn them down a bit if you might bother some one! not so bad. The extra air around your ears means you can listen more comfortably.. and when you talk you sound normal to yourself.. plus you can hear others talking if they're calling your name more easily. I never use them for travel / commuting... so I'm assuming that they're not ideal for that. But if you value quality of sound, big sound stage, silky mids, sweet highs, and mind blowing deep, detailed smooth base over sound isolation get them! Buy B-Stock ones direct from BeyerDynamic .. you'll pay 50 euros less or so and they're in new state. The ones I receive didn't even have the original seal broken. BeyerDynamic support is also very fast and their returns system is quick (even though I'm based in Netherlands and of course they're based in Germany). I returned the DT 700 pro X's after testing those. They seemed to marketed / reviewed as the closed back version of the 900's, but they're dramatically different to my ears! The qualities which make the 900's so great, are mostly missing in the 700's (air tight bass, awesome sound stage). The mids and highs are very similar but in a more compressed form. But if you value sound isolation than quality then I suppose they'll do the trick. I'm rambling now, so will sign off,.. just wanted to share the joy ;-) X
BW
Bren W.
Den Haag

Top negative review

Sep 7, 2023
 Verified review
I purchased the DT 900 PRO X headphones with high hopes, and for the most part, they delivered on the audio quality and comfort I expected. However, my experience with their durability and customer support left me with mixed feelings. After just six months of use, the leather on the headband started to detach, which was disappointing given the premium price of these headphones. When I reached out to the customer support team, they promptly instructed me to fill out an RMA form. Unfortunately, my request for a replacement was rejected, leaving me with limited options. The suggested process involved shipping my headphones to France via a shipment helper, which meant I would be without my headphones for an unknown period and bearing potential additional costs. This was far from an ideal solution, especially when I rely on my headphones daily. In the end, I decided to take matters into my own hands and ordered two replacement headbands for €38, including shipping from France. While I hope these replacements will last longer, I can't help but feel a bit let down by the initial customer support response. Overall, the DT 900 PRO X headphones have delivered great audio quality and comfort, but the issue with the headband and the less-than-ideal customer support experience have left me with some reservations. I hope the company can address these concerns in the future to provide a more seamless customer experience.
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Reviews for europe.beyerdynamic.com

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12 days ago
 Verified review
Dispatched quickly however, delivery which was outwith 'Beyerdynamic' control could have been quicker. My order coincided with a price drop so was a disappointment. I do have to say that the quality and performance of my 'Amiron' headphones make up for the minor issues mentioned.
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May 21, 2024
 Verified review

Quality and Sound Excellent.

Quality and sound excellent. Set up and firmware update straightforward. As I am not a regular Laptop/PC user, a dedicated charger plug would have been helpful.
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May 23, 2024
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May 16, 2024
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May 31, 2024
 Verified review
Packaging was terrible, package of my new headphones was destroyed before opening.
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Answer by europe.beyerdynamic.com
10 days ago
Dear Customer, Thank you for your comment. We are very sorry to hear that your headphones arrived with such a damaged packaging. This, of course, should not have happened. We will forward your feedback internally. In case the product is also damaged, please get in touch with our customer support via help@beyerdynamic.de. Thank you and please accept our apologies. Best regards, Your beyerdynamic Team
May 9, 2024
 Verified review

Promise fulfilled

You get exactly what's promised to you in the marketing material, very comfortable headphones with great sound.
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Apr 24, 2024
 Verified review

L'équilibre tonal me semble imparfait.

L'équilibre tonal me semble légèrement montant avec un creux dans le bas-médium.
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May 12, 2024
 Verified review
Everything was allright but there is allways room for better 😁
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Apr 29, 2024
 Verified review
I love my new microphone !
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May 6, 2024
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Mar 17, 2024
 Verified review

Super mais quelques "pop" pendant les changement de pistes

Je l'utilise avec un Dt 700 Pro X. on plug c'est ok, tout fonctionne. le son me semble plutôt très détaillé. Le bémole principal c'est les "pop" quand on change de track sur Tidal ou même si on navigue sur Youtube
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Mar 21, 2024
 Verified review
IL CONFEZIONAMENTO PER IL TRASPORTO E STATO APPENA SUFFICIENTE PER NON FARE ROVINARE GLI ARTICOLI, UNA DELLE CONFEZIONI ORIGINALI DEI MICROFONI E' ARRIVATA SCHIACCIATA.
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Apr 6, 2024
 Verified review
Volume controller bug, the volume becomes quite unbalanced between the left and right
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Answer by europe.beyerdynamic.com
Apr 8, 2024
Please describe this case to our customer service help@beyerdynamic.de. We need to make sure this is not a defect in the product. Best regards, your beyerdynamic Team
Mar 6, 2024
 Verified review
Great headset, quality is amazing and the packaging is very high end. Waarenty and replacability of parts is possible making this a long term product. What could be improved is service time when a package is lost. Mine was stuck/lost with DHL for a week but unfortunately their policy is to wait at least 7 working days after no update to start an investigation. That is quite long and could be improved. Customer service repsentatives are very good though! Definitely would buy again!
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Feb 14, 2024
 Verified review

Sounds great, smells bad

Sounds, feels and looks great but because of the cigarette smell that is on the cables, I'm trying to remove the smell somehow so I can wear them comfortably
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Answer by europe.beyerdynamic.com
Feb 15, 2024
Thank you for your comment. Such an incident is very unusual and doesn't meet our quality standards at all. We will promptly forward your information internally and look into the matter. We sincerely apologize for any inconvenience this may have caused you. Nevertheless, we wish you much joy with your beyerdynamic product. For further inquiries, our support team is available via help@beyerdynamic.de. Kind regards, Your beyerdynamic Team
Feb 28, 2024
 Verified review

MmX 110

J'ai un casque 990 pro depuis plus de 5 ans et j'en suis très content. J'en ai même racheté deux autres. J'ai acheté un casque gamer de votre marque pour un cadeau à ma copine, le MmX 110 , mais j'en suis très déçu ! Je l'ai essayé avant de l'offrir et je trouve que le son du micro n'est pas a la hauteur et surtout il y a un défaut de résonance avec le câble. Si celui ci frotte - touche quelques choses, il y a une résonnance non agréable dans l'oreille. Ensuite il y a aussi le défaut que lorsque l'on parle, on a l'impression d'être dans une boîte. Je vais l'offrir a ma copine comme prévu mais si cela ne lui convient pas, je vous recontacterai pour permettre un retour. En échange je lui achèterai un casque 990 pro de votre marque et un micro sur pied. C'est plus chère mais la qualité sera au rendez vous. Voilà pour un retour de ma part. J'espère que vous serez apte a faire un geste commercial si le casque ne convenez pas et que l'on pourra faire un échange du MmX 110 contre un 990 pro. Évidement, l'échange n'étant pas équitable financièrement (90 euros contre 140 euros) je payerai la différence. Cordialement Legrand Marius
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Answer by europe.beyerdynamic.com
Mar 4, 2024
Thank you for your feedback! We are very sorry that you are not satisfied with your beyerdynamic product. In general, the quality of the microphone sound can vary due to various factors such as the settings or the playback device. In such a case, you are welcome to contact our customer support via help@beyerdynamic.de. These can help you in any case. Alternatively, you can of course send the headphones back to us. However, we apologize for any inconvenience this may cause you. Kind regards, your beyerdynamic team
Mar 5, 2024
 Verified review

Dissappointed Beyerdynamic fan

The delivery service was good, and fast and reliable. No complaints about that at all. But the product I recently bought (Amiron) has a very dissapointing quality. Beyerdynamic has been my favorite headphones (DT 770 M) in my professional practice as a soundphonographer, for two decades (in the studio ánd on location outdoors in the most crazy contexts). But the wireless Amiron seems to lack the reliable sound that I am used to have. Since I have received them the headset has been distorting all the time during sounds that are not meant to sound distorted, at a soft volume and a normal volume (all over various areas of the frequency spectrum). And often glitching and/or not syncing with my devices... I wanted to give Amiron a fair chance and kept trying. But still not happy after several months of "tolerating". The Amiron is also way too bulky to travel with everywhere. So to my own surprise, having given up on them, I end up using my headphones barely these days, and if at all, mostly at home.
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Answer by europe.beyerdynamic.com
Mar 6, 2024
Thank you for your feedback! The fact that you are not satisfied with your beyerdynamic product doesn't meet our quality standards. The Amiron Wireless stands for excellent high-end sound. This can be individually personalized via the MIY app. Are you already using the MIY app? You can find all relevant information on the product page: https://europe.beyerdynamic.com/amiron-wireless.html and on the MIY app page: https://europe.beyerdynamic.com/mosayc If you still have further questions or comments about your product or the sound settings, don't hesitate to contact our customer support via help@beyerdynamic.de. Best regards, your beyerdynamic team
Dec 9, 2023
 Verified review

Great quality items, horrible delivery service.

The build quality of the headphones is great and the sound also. There are spare parts available which is also great. The only thing i would change is the delivery. DHL is the worst company i've ever had to deal with. I ordered the headphones together with a friend and both orders were bungled by dhl. For me the driver never arrived in my street but still claimed i wasn't home, even though i was seriously watching out my window when the email arrived. For my friend the drivers marked it as delivered and put a cross as the signature. the items were nowhere to be found. He checked with the neighbours and all around his house. The next they the driver sneakily delivered the items behind the trash can of the neighbours without any signature or information about where it was. I will NOT order here again as long as DHL is the only option. Sad because the headphones are amazing.
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Jun 24, 2023
 Verified review

Good products and servire.

The audio quality of the DT880 pro and DT880 edition seems good to me. I use both. Quite comfortable. Maybe swappable cable, instead of fixed, would be the best. The materials seem good to me, but that of the spare parts seemed to me to be of lower quality, is it possible? I would therefore improve the products with: the interchangeable cable and a superior quality of the materials of the earpads and of the upper covering, the one with the clip buttons which is in contact with the head. I liked the online service on the site and the fast shipping. Compliments.
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Sep 29, 2023
 Verified review
Everything worked perfect for the sale and supply of spare parts for my headphone, but if the original quality of the parts was better, there was no need for replacement ! Earpads and headpad in synthetic material (fake 'leather' or so called leatherette) should not be used anymore on your products. Genuine leather would have given superior results, undoubtfully.
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